Their communication, and their sense of responsibility is towards clients was very professional. Ever ready to deal with any customer concerns. Processed salary on time each time and we're always pr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Voir plus
L'entreprise a répondu
Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Voir plus
L'entreprise a répondu
What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Focused Umbrella
Écrit par l'entreprise
Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Coordonnées de contact
Mansion House, Manchester Road, WA14 4RW, Altrincham, Royaume-Uni
- 0161 923 0210
- info@focusedgroup.co.uk
- focusedumbrella.co.uk
4,7
Excellent
140 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 stars - Abbie, David and the team
I have worked with Focused Umbrella for some time now, and my experience has consistently been excellent. The team is professional, responsive, and genuinely committed to delivering a high standard of service.
In particular, I want to highlight the outstanding support I receive from Abbie and David, who I deal with regularly. Both bring a high level of reliability and attention to detail to every interaction.
21 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Kyle,
Thank you for such a thoughtful review!
We’re delighted to hear that your experience with Focused has been consistently excellent and that our team’s professionalism and responsiveness have stood out.
We’ll be sure to pass your kind words on to Abbie and David — it’s great to know their reliability and attention to detail have made such a positive impact.
Thank you for choosing Focused.
- The Focused Team
Great
Always a good experience with Focused and customer service is great.
Abbie in the team is particularly helpful and always deals with queries quickly and efficiently.
26 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi YF,
Thank you for your review of Focused Umbrella.
We’re glad to hear you’ve consistently had a good experience with Focused and that our customer service has been great. We’ll be sure to pass your kind words on to Abbie — it’s great to know she’s been so helpful and efficient.
Thank you for choosing Focused.
- The Focused Team
Abbie Potter and the team are amazing
Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality customer care and is always on hand to help.
Focused always answer the phone and sort out any issues and they are always the first umbrella firm to spot potential future issues and get them sorted before deadlines! I couldn't ask for a better service from Abbie and the team.
9 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Jemma,
Thank you for such a brilliant review!
We’re really pleased to hear how well Abbie has supported you with onboarding contractors, no matter how complex the situation. Her proactive approach and dedication to delivering top-quality customer care really do make a difference. It’s also great to know our wider team has been responsive and able to spot and resolve potential issues early. We truly appreciate your kind words and continued trust in Focused.
Thank you for choosing Focused.
- The Focused Team
Fantastic company / great service No1 stop for Umbrella services
I've been working closely with Focused as an agency, particularly with Abbie and David, and they have been fantastic from the very beginning. Both of them are extremely personable and have consistently provided excellent service. I've never encountered any issues, and my wife also uses Focused as her umbrella firm, highly rating their services. Abbie and David are not only great professionals to collaborate with but also wonderful individuals on a personal level. Their dedication and approachability make them an outstanding duo to work with.
20 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Ryan,
Thank you for such a thoughtful review!
We’re delighted to hear about your positive experience working with Focused, and especially with Abbie and David. It’s great to know their professionalism, approachability, and dedication have made such a strong impression — both for you and your wife.
We truly appreciate your kind words and continued trust in our team.
Thank you for choosing Focused.
- The Focused Team
Excellent Umbrella company
We have been using Focused Umbrella for the past 12 months and they have proven to be an excellent Umbrella company providing exceptional service to both candidates and ourselves.
I highly recommend them if your looking for a reliable Umbrella company
20 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi James,
Thank you for your fantastic feedback!
We’re really pleased to hear you’ve found us reliable and that our service has worked well for both you and your candidates.
We truly appreciate the recommendation and your continued trust in Focused Umbrella.
Thank you for choosing Focused.
- The Focused Team
5 star
Quick responses, regular updates and great customer service. POC is Abbie :)
20 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Sean,
Thank you for your feedback!
We’re glad to hear you’ve been happy with our quick responses, regular updates, and customer service. We’ll be sure to pass your kind words on to Abbie.
Thank you for choosing Focused.
- The Focused Team
Great Experience
Overall, a good experience with Focused. The team was responsive and helpful, payments were on time, and the process was easy to navigate. Any questions I had were answered clearly, which made contracting much less stressful. I’d be comfortable recommending them to others.
14 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Abaobi,
Thank you for your review of Focused Umbrella
We’re pleased to hear you had a good overall experience and that our team made things clear, responsive, and stress-free. It’s great to know everything ran smoothly, and we really appreciate your recommendation.
Thank you for choosing Focused.
- The Focused Team
The customer service was very good and…
The customer service was very good and I was supported to make the right choice.
9 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Omoye,
We’re pleased to hear you felt well supported and that our customer service helped you make the right choice. We really appreciate you taking the time to share your experience.
Thank you for choosing Focused.
- The Focused Team
Cole is an absolute credit to Focused
Cole is an absolute credit to Focused. Really friendly and always helpful! Rhys @ Rokholt
16 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Rhys,
Thank you for the great feedback, Rhys!
We’re delighted to hear how positive your experience with Cole has been — he really is a credit to the team. We’ll be sure to pass your kind words on to him, and we really appreciate you taking the time to leave a review.
Thank you for choosing Focused.
- The Focused Team
Great service and Team !
Cole has been such a a lovely point of contact and super friendly - lovely service and team to work with !
13 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Cloe,
Thank you for the lovely feedback!
We’re really pleased to hear Cole has been such a friendly and helpful point of contact. It’s great to know you’re enjoying working with both him and the wider team — we really appreciate your kind words!
Thank you for choosing Focused.
- The Focused Team
Cole Fletcher - Professional, Charming the man
Cole Fletcher - Professional, Charming, and he was the main reason we signed up. I felt our contractors were safe with him, he always goes the extra mile. - Novax Recruitment
13 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Dale,
Thank you for sharing such great feedback!
We’re delighted to hear about your experience with Cole — his professionalism and commitment really do make a difference. We’ll be sure to pass this on to him, and we truly appreciate you choosing to work with us.
Thank you for choosing Focused.
- The Focused Team
Réponse de Focused Umbrella
Hi Chris,
Thank you for your review of Focused Umbrella.
We’re really pleased to hear you’ve found our team honest and transparent — that means a lot to us.
Thank you for choosing Focused.
- The Focused Team
Excellent organisation
Excellent organisation, great benefits, very professional. Paid on time every week.
9 janvier 2026
Réponse de Focused Umbrella
Hi Mark,
Thank you for your review of Focused Umbrella.
We’re pleased to hear you’ve had such a positive experience and that everything has been professional and reliable, with payments made on time. We really appreciate your feedback!
Thank you for choosing Focused.
- The Focused Team
Great customer service from Leah Evans
We have recently signed up with Focused and the customer service so far from Leah Evans in particular has been excellent. She has answered all of our queries straight away and has been so helpful every step of the way. I highly recommend speaking to Leah if you are looking for a new umbrella company
9 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Sindy,
Thank you for your lovely feedback!
We’re really pleased to hear you’ve had such a positive experience so far, and that Leah has been so helpful and responsive throughout. We’ll be sure to pass your kind words on to her — your recommendation is very much appreciated!
Thank you for choosing Focused.
- The Focused Team
No excuses this time
There is a previous review of mine on with 1 star, but Focused responded blaming me. This time, they will struggle to do that.
They have just emailed me my P45, aging me over 11 years younger. It's a pity photos are not allowed as I would have posted the error.
A legal document as well - SHOCKING.
8 janvier 2026
Avis spontané
Réponse de Focused Umbrella
Hi Nick, we’re sorry to read your review. As with all of our reviews, both positive and negative, we have passed this over to the team for training purposes.
- The Focused Team
Eveytime I have contacted focused they…
Eveytime I have contacted focused they have always been very helpful.
5 janvier 2026
Réponse de Focused Umbrella
Hi Andy,
Thank you for your review of Focused Umbrella.
We're glad to hear our team has always been helpful whenever you’ve contacted us — we really appreciate you taking the time to share your experience.
Thank you for choosing Focused.
- The Focused Team
Focussed were are great company …
Focussed were are great company to partner with to enable my payroll. Would not hesitate to use them again and recommend them.
22 décembre 2025
Réponse de Focused Umbrella
Hi Deborah,
Thank you for your review of Focused Umbrella.
We're really pleased to hear you found us a great partner for your payroll needs. We truly appreciate the recommendation and would be happy to work with you again in the future.
Thank you for choosing Focused.
- The Focused Team
Réponse de Focused Umbrella
Hi,
Thank you for your review of Focused Umbrella.
We're glad to hear you’ve had good experiences with our contractor support team and found us reliable.
Thank you for choosing Focused.
- The Focused Team
Matt is great!
My main POC is Matt, and since day one it overwhelmingly felt like he genuinely cares about his customers. Every single question I have randomly put to him is answered within hours - sometines faster. I made a good choice with Focussed, but they made an equally good choice with Matt.
8 décembre 2025
Réponse de Focused Umbrella
Hi Patrick,
Thank you for your review of Focused Umbrella.
We're thrilled to hear that Matt has made such a positive impression — he really does take pride in providing quick, genuine support. It’s great to know you’ve felt well looked after from day one, and we truly appreciate your kind words!
Thank you for choosing Focused.
- The Focused Team
Great umbrella company
I needed to choose an umbrella company for my last work assignment and was very glad to have selected Focused. Their fees are very reasonable and everything was very efficient and easy to navigate.
13 novembre 2025
Réponse de Focused Umbrella
Hi Paul,
Thank you for your review of Focused Umbrella.
We're really pleased to hear you found everything efficient and easy to navigate, and that our fees felt reasonable. We're glad you chose Focused and appreciate you taking the time to leave a review!
Thank you for choosing Focused.
- The Focused Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.