Banner for Focused Umbrella

Focused Umbrella Avis 

142
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de comptabilité

À propos de Focused Umbrella

Écrit par l'entreprise

Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.

Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.

We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.

Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.

We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(142)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good efficient company

Good efficient company
Had no problems at all
Exactly what you need from an umbrella company 👍 5 stars
Would highly recommend

24 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Stuart,

Thank you for your review of Focused Umbrella.

We're glad to hear everything has gone smoothly — that's exactly what we aim for. We really appreciate your recommendation and 5-star review!

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Great Experience

Focused have been a great umbrella company to use. Very responsive when I have questions via email and have a platform which is very easy to use. Would highly recommend.

25 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Hannah,

Thank you for your review of Focused Umbrella.

We're delighted to hear you've had a smooth experience with our platform and support team. It's great to know we're hitting the mark — your recommendation is truly appreciated!

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Garima,

Thank you for your review of Focused Umbrella.

We're so pleased to hear that — your recommendation means a lot to us!

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

I have found to be very professional

I have found to be very professional, quick to respond to any questions asked and very informative.

I would highly recommend Focused!

23 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Joanna,

Thank you for your review of Focused Umbrella.

Thank you so much for your recommendation! We're really glad to hear you found our team professional, responsive, and informative — it means a lot. We appreciate your support!

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

An easy and simple umbrella company…

An easy and simple umbrella company with cheap margin fee.

11 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Shah,

Thank you for your review of Focused Umbrella.

We aim to make everything as simple and jargon free as possible so to hear you're happy with our service is great.

Thank you for choosing Focused.

- The Focused Team

Noté 4 sur 5 étoiles

Payment time is consistent and someone…

Payment time is consistent and someone keeps checking on you if you’re happy with the service

4 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Martin,

Thank you for your review of Focused Umbrella.

It's fantastic to hear you could rely on us with our payments being consistent—this reliability is really important to us because we understand how vital it is for our employees to plan their finances confidently and without worry.

We're also pleased you've noticed the regular check-ins; we genuinely care about making sure you're satisfied and supported.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Brilliant umbrella service

It was a simple registration process, payments were made efficiently and without hassle, the payslip is very clear and the team are very supportive, professional and knowledgable.

4 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Salma,

Thank you for leaving your review of Focused Umbrella.

We’re really pleased to hear you found signing up simple and that payments were smooth and hassle-free.

At Focused Umbrella, making sure everything runs compliantly and clearly is a big priority for us, so your feedback means a lot.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Excellent feedback

Very efficient workers.
Timely receipt of payment.
No issue encountered from HMRC since I joined Focused.

2 juin 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Florence,

Thank you for leaving your review of Focused Umbrella.

At Focused Umbrella, compliance is at the heart of everything we do. As an FCSA-accredited company, we adhere to the highest industry standards, ensuring full transparency and reliability in our operations. Our commitment to compliance means you can trust that your tax and National Insurance contributions are handled correctly, providing you with peace of mind.

We are proud to have been recognised as the Best Umbrella Company at The Contracting Awards 2024, a testament to our dedication to excellence in compliance and service.

Thank you for choosing Focused Umbrella. We look forward to continuing to support you with our compliant and reliable services.

Noté 5 sur 5 étoiles

Professional

Professional, polite, practical.
And
Simply nice people to do business with

30 mai 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Shawn,

Thank you for leaving your review of Focused Umbrella.

We're happy to hear you had a positive experience with us — it's always our goal to be helpful, approachable, and easy to work with.

Looking forward to working with you again!

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Reliable service and support

Very reliable service with efficient and friendly staff offering excellent and prompt support when needed.

25 avril 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Dr Charles,

Thank you for leaving your review of Focused Umbrella.

We're glad to have been able to deliver on our service promise to you over the last 5 years.

We wish you all the best for the future and look forward to speaking to you again soon.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Very friendly staff and always willing…

Very friendly staff and always willing to help . Quick to respond to any concerns . Always on time payments

10 avril 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Sachin,

Thank you for your review of Focused Umbrella.

We're pleased to read your review as it is exactly the service we try to deliver for everyone.

Thank you for choosing Focused.

- The Focused Team

Noté 4 sur 5 étoiles

Professional

Thus far I have focused very approachable friendly and professional

28 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Thank you for leaving your review of Focused Umbrella.

We aim to deliver a 5-star service to each and every contractor and we value all feedback both positive and constructive.

If possible, please can you reach out on any improvements we can implement to improve your experience with Focused Umbrella by emailing contractor.support@focusedgroup.co.uk.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Michelle,

Thank you for your review of Focused Umbrella.

We're happy you found our services great and we try to keep our communications clear and to the point.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service with fast turnaround of information required for a mortgage, very impressed.

18 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi,

Thank you for your review of Focused Umbrella.

We know how busy and stressful these events in life can be so we're glad we were able to impress you with our turnaround times.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Prompt feedback on all questions

Prompt feedback on all questions, and responses were good and appropriate. Website good and easy to use

12 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi,

Thank you for your review of Focused Umbrella.

We're glad to hear you are happy with our communications. Excellent feedback on the website too.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Very professional organisation

Very professional organisation. Easy to work with. Salary payments made as expected

18 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi David,

Thank you for your review of Focused Umbrella, it's really appreciated.

Thank you for the comments. We pride ourselves on delivering prompt, accurate and reliable payment to all our employees and try to make everything as easy and straightforward as possible.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

the Focus group support was seamless…

the Focus group support was seamless and just worked perfectly in the background.

17 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Lee,

Thank you for your review of Focused Umbrella.

We're pleased to hear you felt supported and in safe hands with Focused.

Thank you for choosing Focused.

- The Focused Team

Noté 4 sur 5 étoiles

One issue in a 5 month period of using…

One issue in a 5 month period of using Focus which was very quickly resolved.
Always paid on time.
Always full communication & Support

11 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Kevin,

Thank you for taking the time to leave a review.

We really appreciate you highlighting our quick resolution of that issue. Knowing we were able to address it promptly and maintain your trust is our top priority.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Matt has been ever so helpful since…

Matt has been ever so helpful since I’ve started using them. Can’t say thanks enough.

10 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Garry,

Thank you for your review.

We know how important it is to have good support, and it means a lot to hear you're happy with Matt's assistance.

We appreciate you letting us know, and we'll make sure Matt sees your message.

Thank you for choosing Focused.

- The Focused Team

Noté 5 sur 5 étoiles

Recently signed up and the customer…

Recently signed up and the customer service and support has been spot on. I don’t officially start my contract role until another few weeks but so far I’m impressed and have also recommended colleagues because of the efficient, smooth process so far during my onboarding

12 mars 2025
Logo de Focused Umbrella

Réponse de Focused Umbrella

Hi Lisa,

Thank you for taking the time to review your experience with Focused.

We understand that starting a new contract can be a busy time, and we aim to make the onboarding process as efficient and smooth as possible, and it's great to know we've achieved that.

Thank you so much for recommending us to your colleagues!

Please don't hesitate to reach out if you need anything before your contract starts.

Thank you for choosing Focused.

- The Focused Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus