The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Voir plus
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Lisez les avis des autres
Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Voir plus
L'entreprise a répondu
What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Voir plus
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I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that... Voir plus
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À propos de l'entreprise
À propos de Focused Umbrella
Écrit par l'entreprise
Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Coordonnées de contact
Mansion House, Manchester Road, WA14 4RW, Altrincham, Royaume-Uni
- 0161 923 0210
- info@focusedgroup.co.uk
- focusedumbrella.co.uk
4,7
Excellent
142 avis
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Good communication
I received accurate information about their services and l was given the opportunity to ask questions.
Communication from the team as a whole was fantastic.
20 février 2025
Réponse de Focused Umbrella
Hi,
Thank you for taking the time to share your review of Focused and for highlighting our team's communication and service knowledge. We appreciate your feedback!
Thank you for choosing Focused Umbrella.
- The Focused Team
Réponse de Focused Umbrella
Hi Beatrice,
Thank you for the 5-star review and for highlighting our helpful team. We really appreciate your feedback.
Thank you for choosing Focused.
- The Focused Team
If you’re thinking about contracting
If you’re thinking about contracting, I can’t recommended Focused enough. Onboarding took less time than booking a flight, and the support team are extremely responsive to enquiries and always go above and beyond to help you and resolve any questions you may have. 10/10 service all around.
14 février 2025
Réponse de Focused Umbrella
Hi Adam,
Thank you so much for the fantastic review! We're thrilled to hear you're having such a positive experience with Focused.
It means a lot to us that you appreciate the quick onboarding and our responsive support team. We're always striving to make contracting as smooth and hassle-free as possible, so your feedback is incredibly valuable.
Thanks again for the 10/10, Adam! We look forward to continuing to support you on your contracting journey.
Thank you for choosing Focused.
- The Focused Team
Great 1st class service and staff…
Great 1st class service and staff assisted me over 4 years. Highly recommend.
13 décembre 2024
Avis spontané
Réponse de Focused Umbrella
Hi Chris,
We're so glad to hear you've had such a positive experience with Focused over the past four years! Thank you for the excellent 5-star review and recommendation.
Thank you for choosing Focused Umbrella.
- The Focused Team
Very helpful and professional service
Very helpful and professional service. Always very quick to sort things out throughout my time with them (approx 5yrs)
4 février 2025
Réponse de Focused Umbrella
Hi Ian,
Thank you for sharing your experience at Focused.
We're thrilled to hear about your positive experience over the past 5 years! We really appreciate you mentioning our quick response times – that's something we strive for.
Thank you for choosing Focused Umbrella.
- The Focused Team
Forget the rest and focus!
Switched from another umbrella company who did nothing but much me around and blame myself or the supply company! Focused, not one issue in approx 10 weeks! Superb.
20 décembre 2024
Réponse de Focused Umbrella
Hi Leslie,
Thank you so much for that amazing review!
We value professional relationships, keeping it simple from the start. You can rely on us to pay you on time, keep you fully informed and you'll never have to chase us.
We're glad we've been able to deliver on our promise to you!
Thank you for choosing Focused Umbrella.
- The Focused Team
Very good service
Very good service, no issues with payments etc and any issues raised were dealt immediately. Highly recommended umbrella service.
16 décembre 2024
Réponse de Focused Umbrella
Thank you for sharing your review of Focused Umbrella!
- The Focused Team
Far far better than other umbrellas-
3 décembre 2024
Réponse de Focused Umbrella
Thank you for sharing your review of Focused FJ. A timely review given we were recently crowned Best Umbrella Company at the Contractor awards 2024!
- The Focused Team
Excellent telephone experience and follow-up
I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that answer, a full breakdown of all the taxes&costs was provided in written format, really easy to understand. It was the perfect response to my query. In this instance I spoke to Dan, I have also spoke to Matt several times too, every time I have had the same excellent experience - friendly, highly knowledgeable and prompt, and am really happy to give this positive feedback
15 novembre 2024
Réponse de Focused Umbrella
Hi Paul,
Thank you for your kind words and positive feedback!
We're thrilled to hear that Dan (and Matt previously) was able to provide you with the information and assistance you needed. Our team strives to provide excellent customer service, and we're glad to know that we met your expectations.
As always, if you have any further questions or require additional support in the future, please don't hesitate to reach out.
- The Focused Team
Réponse de Focused Umbrella
Thank you for taking the time to share your review of Focused.
We do take pride in our response times and always aim for a 1 call resolution.
- The Focused Team
Focused provide a great service
Focused provide a great service, with timely payments and are quick to respond to and resolve queries.
11 novembre 2024
Réponse de Focused Umbrella
Hi Thecia,
Thank you for your kind words. We're thrilled to hear you're happy with our services.
- The Focused Team
Exemplary Customer satisfaction
What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a problem they pull out all the stops, all the way to resolution. They have so many processes should you encounter any delays, there processes ALWAYS see you over the line. I would like to highlight one person in particular. Dan. I give Dan 5 stars all the time, no matter how many times I call in, Dan is the reason why I have given a good review
28 août 2024
Réponse de Focused Umbrella
Hi Angela,
We're overjoyed to hear that your experience with Focused has been exceptional! Your positive feedback is a testament to our team's dedication to providing outstanding contractor service.
We're particularly grateful that you've recognised Dan's efforts. He's a valued member of our team and we're proud of his commitment to resolving issues promptly and efficiently.
Thank you for choosing Focused.
- The Focused Team
Great Umbrella
Great Umbrella, always pays on time, good rate, communicative, helpful & professional
6 novembre 2024
Réponse de Focused Umbrella
Hi Nina,
We truly appreciate your 5-star review! It's wonderful to hear that you've had such a positive experience with us.
Thank you!
- The Focused Team
Very efficient and great customer…
Very efficient and great customer support. Would go back and also recommend
31 octobre 2024
Avis spontané
Réponse de Focused Umbrella
Hi Joseph,
We're thrilled to hear that you had a great experience! Your satisfaction is our top priority.
We look forward to welcoming you back in the near future!
- The Focused Team
Always quick to respond and very helpful
14 octobre 2024
Réponse de Focused Umbrella
Hi Tony,
Thank you for taking the time to share your experience of Focused.
At Focused we strive to provide helpful, detailed responses to all inquiries as efficiently as possible.
Thank you again for choosing us!
- The Focused Team
Melissa and the team at Focus are…
Melissa and the team at Focus are amazing! Always on hands and never a problem too small.
4 octobre 2024
Avis spontané
Réponse de Focused Umbrella
Hi Joe,
Thank you for taking the time to share your feedback. We're committed to providing excellent service and appreciate your recognition.
- The Focused Team
Focused are a great umbrella company
Focused were a great umbrella company for me. Their admin was efficient and the support I received from Matt was really good I would happily use them again.
31 juillet 2024
Avis spontané
Réponse de Focused Umbrella
Hi John,
Thank you so much for your kind words and 5-star review!
We're delighted to hear that you had a positive experience with Focused, especially with Matt.
We value your feedback and appreciate you choosing us. We hope to be of service again in the future.
- The Focused Team
Great all round company to work with.
11 septembre 2024
Réponse de Focused Umbrella
Thank you for sharing your positive review of Focused!
Your feedback is a testament to our team's dedication to providing exceptional service. Thank you for choosing Focused and for taking the time to share your thoughts.
- The Focused Team
Réponse de Focused Umbrella
Thank you for your kind words and 5-star rating. We’re delighted to hear that you’re satisfied with our customer service.
- The Focused Team
Réponse de Focused Umbrella
Thank you for your excellent review, we are so happy to hear that your experience with Focused has been excellent.
- The Focused Team.
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