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Focused Umbrella Avis 

142
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de comptabilité

À propos de Focused Umbrella

Écrit par l'entreprise

Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.

Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.

We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.

Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.

We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

142 avis

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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(142)

48 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommended Umbrella Company

Highly recommended Umbrella Company, I have recently put 4 contractors that are new to the Umbrella process via Focused. Abbie Potter and her back office team couldn't of made it an easier process for them and a great experience for me. They made what can be a complex process, easy to understand and the communication was brilliant. Look forward to working with them again.

3 juin 2024
Avis spontané
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Réponse de Focused Umbrella

Thank you Henry, we are so happy to hear how excellent the experience has been. We will be sure to pass on your kind words to the rest of the team.

- The Focused Team.

Noté 5 sur 5 étoiles

Highly recommend Focused

I cannot rate Focused highly enough - easy to join, very swift responses to all of my questions by phone or email. They are also pro-active in following-up. Payroll always correct and payslip easy to understand. I would happily use Focused again.

9 mai 2024
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Réponse de Focused Umbrella

Thank you Griffin, we are so pleased to hear how easy and swift the joining process has been for you and appreciate your kind feedback.

- The Focused Team.

Noté 5 sur 5 étoiles

Fantastic Customers Service

I recently placed a candidate who was new to contracting, Focused supported the candidate through the whole on boarding process, making it a smooth deal at the back end.

Definitely recommend Focused to anyone for process and customer service support level.

2 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Bradley,

Thank you so much for the amazing review! We're delighted to hear Focused made the onboarding process smooth for your new contracting candidate.

Supporting both contractors and clients throughout the journey is a core value for us. Knowing we could ease their transition into contracting is incredibly rewarding.

Don't hesitate to reach out if you have any questions or require further assistance.

- The Focused Team

Noté 5 sur 5 étoiles

Excellent Umbrella Company

Excellent Umbrella Company - always very helpful. Candidate registration is a straight forward and easy process. Special mention to Abbie who is always willing to help.

9 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Tom,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you find Focused Umbrella Company to be helpful and that the candidate registration process is straightforward.

We strive to make things as easy as possible, so your feedback is truly valuable.

- The Focused Team

Noté 5 sur 5 étoiles

Great Service!

Can't fault my experience with Focused so far. Abbie Potter is an absolute delight and has dealt with any issues relating to contractor pay disputes within a couple of hours. Illustrations provided whenever needed and contractors are set up on their system within the hour.

17 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Luke,

Thank you so much for the fantastic review! We're thrilled to hear your positive experience with Focused Umbrella.

Providing clear explanations (illustrations) and efficient onboarding (contractors set up within the hour) are core aspects of our service. We're glad you've experienced them firsthand.

If there's ever anything else Abbie or the Focused team can do to support you, please don't hesitate to ask.

- The Focused Team

Noté 5 sur 5 étoiles

Always responds quickly to any…

Always responds quickly to any questions and really friendly! Very good service!

16 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Jessica,

Thank you so much for the amazing 5-star review! We're thrilled to hear that you find our team responsive and friendly. Providing excellent customer service is a top priority for us.

- The Focused Team

Noté 5 sur 5 étoiles

5* Service from Abbie Potter

We have recently started using Focused for some of our contractors and the experience from both a candidate and client perspective has been flawless. Abbie Potter has really engaged with us and always available when we require illustrations or information in general.

15 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Marcus,

Thank you so much for the fantastic 5-star review!

We take pride in providing a smooth and efficient service for both contractors and the agencies they work with. Abbie will be delighted to know her attentiveness and proactive approach haven't gone unnoticed. We'll be sure to pass on your kind words!

- The Focused Team

Noté 5 sur 5 étoiles

Awesome customer service

Placing a contractor into a new role with no prior experience of using umbrellas and the feedback using these guys was fantastic.

Call arranged within 10 minutes and registered within 30 will 100% be using these guys again.

keep up the great work!

15 mai 2024
Avis spontané
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Réponse de Focused Umbrella

Hi Gavin,

Thank you so much for the fantastic review! We're thrilled to hear your experience placing a contractor through Focused was smooth and efficient.

Getting new contractors set up quickly is a priority for us, and knowing we were able to arrange a call within 10 minutes and register them in 30 minutes is fantastic! It motivates us to keep streamlining our processes.

- The Focused Team

Noté 5 sur 5 étoiles

Race Day with Focussed

I had a great day out with Focussed. They really tended to my every need and made me feel very important to them.
Everyone was so welcoming and friendly, it was like we’d been friends for years.

16 mai 2024
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Réponse de Focused Umbrella

Hi Calico, thank you so much for the fantastic review!

We're thrilled to hear our team made you feel valued and looked after you. We take pride in providing a professional, friendly and personalised service, and it means a lot that you felt so welcome.

Thank you for choosing Focused. We're here to support you every step of the way.

- The Focused Team

Noté 5 sur 5 étoiles

All the staff at Focused have always…

All the staff at Focused have always been extremely helpful, polite and friendly. And any request I’ve made for help or assistance have been dealt with quickly and efficiently

16 mai 2024
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Réponse de Focused Umbrella

Thank you for leaving such a kind review! We take pride in our staff's helpfulness, politeness, and efficiency, and it means a lot to know that you noticed. We'll be sure to pass your compliments on to the team.

- The Focused Team

Noté 5 sur 5 étoiles

Excellent service and the team are…

Excellent service and the team are quick to respond to all your requirements.

14 mai 2024
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Réponse de Focused Umbrella

Marcus, thank you so much for the kind words, we're thrilled we could exceed your expectations!

- The Focused Team

Noté 5 sur 5 étoiles

I am extremely likely to recommend…

I am extremely likely to recommend someone to Focused, I have had a good experience and the team are always very friendly and helpful.

20 mars 2024
Avis spontané
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Réponse de Focused Umbrella

Basil, thanks so much for the kind words, and we're thrilled you've had a positive experience with Focused!

- The Focused Team

Noté 5 sur 5 étoiles

Excellent service without any fuss

Excellent service without any fuss. Always very polite when I speak with them and they resolve any questions in a timely fashion.

29 avril 2024
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Réponse de Focused Umbrella

Trevor, thank you for the 5-star review! We're glad you find our service polite, efficient, and helpful.

- The Focused Team

Noté 5 sur 5 étoiles

Expert advice given and incredibly…

Expert advice given and incredibly trustworthy.

23 avril 2024
Avis spontané
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Réponse de Focused Umbrella

We truly appreciate your review, Jo.

At Focused Umbrella, we're passionate about offering clear and accurate advice, and your feedback helps us ensure we're always delivering the best possible service!

- The Focused Team

Noté 5 sur 5 étoiles

A great all round umbrella company

A great all round umbrella company, good communications and reduced overhead with payment system via xms

3 avril 2024
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Réponse de Focused Umbrella

Thank you for sharing your experience of Focused Umbrella Henry.

- The Focused Team

Noté 5 sur 5 étoiles

Focused personnel always do their best…

Focused personnel always do their best to help when I contact them with a query - and importantly they are most diligent in keeping me informed as they resolve any issue. Happy to recommend them.

5 avril 2024
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Réponse de Focused Umbrella

Thank you for sharing your experience of Focused Umbrella Julia.

- The Focused Team

Noté 5 sur 5 étoiles

Professional Service

Incredibly efficient & I hope to return soon.

28 mars 2024
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Réponse de Focused Umbrella

Thank you so much for your review of Focused Umbrella, Jenny.

- The Focused Team

Noté 5 sur 5 étoiles

5 stars !

Focused Consulting LTD has been nothing short of excellent for my payroll needs as a Contractor. Very professional team, courteous, readily accessible and always helpful. Highly recommended!

18 mars 2024
Avis spontané
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Réponse de Focused Umbrella

Thank you for sharing your experience of Focused Umbrella CJ.

- The Focused Team

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