Focus Insolvency Group Limited Avis 

Had the pleasure of dealing with these for my IVA which I have just completed. They made the whole set up easy aswell as every month over the past 5 years. They dont hassle or cause unnecessary stress and when they do contact you they are very thorough and happy to guide/answer any questions. Its been the easiest 5 years amd even better, I am finally debt free!

my debts were out of control and a source of much anxiety. These guys worked out a monthly payment based on my circumstance and prevented it getting worse. During the pandemic my payments were suspended. As my income went down then back up, payments were adjusted accordingly. I was expected to pay what I realistically could but no more. Finally I am free and my debts are gone.

Really informative staff. Especially Lauren.

Set focus went above and beyond for me. I wasn’t the easiest person to deal with.
Lauren seddon helped me so much and done a great job even with all my changes in circumstances and issues I have with my private life. She was professional, understanding and even when I was to ashamed to pick up the phone and talk I was never pressured or felt like I was being forced into anything i didnt want to do.
Great service and im very grateful for all your help

The support we received was amazing. The entire team has been dedicated to help us with answering any questions, giving us advice and finding solutions on best ways to move forward in a very stressful period of our life. They were kind, respectful and professional at all times. We are extremely grateful and wish them all the best for the future. I highly recommend their services.

I’m really impressed with Focus Insolvency Group. Unlike a competitor I tried, there were no extra or hidden costs—everything was clear from the start. The team were quick, transparent, and efficient, and they did an amazing job guiding me through the process. Thank you to everyone involved for the excellent service. 5 stars—highly recommended.

The relief of having someone being able to take over my financial issues and worries was phenomenal I was guided through everything and reassured accordingly I can’t thank the staff of Debt Focus enough
Thank you so much!

Great experience! So responsive!
The what's app service made everything so easy.

We were kept informed

Debts focus is a very good company to help and support you through really hard times when you have money problems this meaning debt you can’t pay because of your circumstances has changed I would highly recommend them if you need help with your money issues they give really good advice what you need to do and they help you all the way through this process the staff are very understanding and supportive to you all way through the 5 years you are in it for

From start to finish the staff have been fantastic. Supportive when I struggled and good advice given.

Thanks to you all for the professional handling of my case. Nothing was too much and any questions or queries were answered in a speedy manner. Great communication with all staff. Would highly recommend. Thanks again.

Not sure if I’d recommend, some of the people I engaged with were very helpful and some were quite rude and lacked any sort of empathy whilst I was going through hardship and instead made the yearly reviews difficult when they changed some requirements e.g halfway through my IVA I was told my phone bill was too high (it’s always been the same) and I have to lower the amount for the IVA, which you can’t do if you are in a phone contract. Notably I had to request one of the staff to not contact me as she was always rude and she cancelled and rearranged my creditor meetings without checking with me and also gave incorrect information.

made my life easier from financial crisis. easy to resolve the issues. very friendly customer service.

Professional and reassuring advice during my 6 years.

Really good friendly service who was able to guide me through the whole process from start to finish without any judgement. Highly recommend this service is you are struggling and need to get back on track. Thank you!

Looked after me and my affairs very well.

It's never good to admit we were in debt. But the staff never judged, just helped. We had got to the point where we didn't answer our phone because of our creditors chasing us. When the IVA was set up-these calls gradually stopped.
Any contact we've had over the years have been met with the utmost professionalism-and humour when the situation called for it.
We would not hesitate to recommend your company to others in the same situation.

Brilliant, professional and puts your mind at ease. Well recommended.

The best team. Thank you very much for all your help

From start to finish I was treated with respect and kindness was shown. Never had any problems and communication was always good and information was clear 👍