Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Voir plus
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Lisez les avis des autres
Encouraging, nurturing and supporting from the off to help you become a better seller. Easy to navigate platform that’s well worth the monthly subscription!
I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Voir plus
Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Voir plus
À propos de l'entreprise
- Artisanat d'art
- Boutique de cadeaux
- Boutique de loisirs créatifs
- Magasin
- Magasin de scrapbooking
- Magasin de tricot
À propos de Folksy
Écrit par l'entreprise
Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Coordonnées de contact
John Street, S2 4QU, Sheffield, Royaume-Uni
- support@folksy.co.uk
- folksy.com
4,4
Excellent
471 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Love it!
This is a very well run friendly website. Good for buyers and sellers. I have no complaints.
5 juillet 2025
I buy a lot of gifts from Folksy
I buy a lot of gifts from Folksy, as well as cards and treats for myself. I have never been disappointed. Excellent choice of beautifully made, unique items at surprisingly affordable prices.
5 juillet 2025
Handmade sellers choose Folksy
I'm a seller and Folksy is wonderful! Simple to use, looks great and real humans, that are easy to get hold of, if there is a problem.
I am also thrilled to see that the items for sale really are handmade and not mass produced.
Thank you Folksy.
7 juin 2025
Nice Gifts
As a customer, I cannot fault this company, although it's largely the sellers that make it great. I bought 2 gifts and both items were beautiful! As a seller, however, I am disappointed. Sales are virtually non-existent and the only item I've sold barely covered the listing fees, which has left me out of pocket. Consequently, I am looking for a new platform to sell my handmade sun catchers.
11 mai 2025
Happy Seller!
As a seller, I can’t praise Folksy enough. Very easy to create and maintain a shop, great communication.
The main reason I chose Folksy is the use of PayPal, I don’t have online banking, so this was essential.
8 mai 2025
The perfect ethos
Ideal ethos that aligns with my small business of hand made, illustrated ceramic pieces. It was very clear how to start selling and communication was and is always prompt, clear and friendly
5 mai 2025
Buyers beware
I have been emailing Folksy for several weeks now after a purchase wasn’t sent to me. I firstly emailed the seller with no response, then contacted Folksy who have repeatedly advised me to wait 48 hours for the seller to respond. They even sent an email asking for a review of my purchase!!! So, approximately 5 weeks on I have no glass birds and am down £24.25. Appalling service.
19 mai 2025
Avis spontané
Réponse de Folksy
Hello. We can see that you had a poor experience of buying on Folksy and we are very sorry. This is unusual - the vast majority of buyers are very happy with the service they receive as our sellers pride themselves on their own service and fulfilment of orders. In this instance something went wrong. Our staff are still trying to get to the bottom of it and in the meantime are supporting you with the refund process and we will ensure you do receive a refund. We'll continue to be in touch via our support team.
Still finding my feet
I'm quite new to Folksy and still finding my way around the platform. The Folksy forums are really helpful though. I find it easy to upload my items and the dashboard is really useful. I am yet to discover how I thank a customer for a review but I'll keep looking!
2 mai 2025
Réponse de Folksy
Thanks for the feedback. You can't currently reply to reviews you receive on Folksy but it's something we can see would be valuable (like it is for me now :) )
A Sellers perspective
As a seller, the seller pages are very easy to use to input new items and edit them.
Giving sellers an opportunity to raise their profile, even if it means paying a little more would be helpful.
8 mai 2025
Réponse de Folksy
Great feedback, thank you. We have started to scope out ways in which we can support sellers to increase their profile and gain more visibility as we appreciate this is something some sellers need, especially when their stating out.
Beware Before Paying for Folksy Plus
I paid for a Folksy Plus account expecting the listing transfer service I was eligible for. They refused, claiming my products weren’t suitable—even though similar items are on their site. After I pointed this out, they suspended my account and denied a refund. This is unacceptable, especially since the service wasn’t delivered. Be cautious—check everything before paying.
1 mai 2025
Avis spontané
Réponse de Folksy
Hi there, unfortunately your items did not meet our selling criteria, we're sorry about that. We sent you a full refund on 2nd May, 2 days after suspending your account. At no point did we deny you a refund.
Basically pointless
Easy to use but you really have to generate your own traffic to your shop. It’s not expensive to use at £7.50 a month but if you don’t get sales what’s the point. You have to literally spend all your time advertising your shop on Facebook selling sites to get traffic to your shop. A big time waster especially if you are a busy person. Not good for me I’m afraid- shame!
1 avril 2025
Avis spontané
Réponse de Folksy
Hi Rebecca, We're sorry you're disappointed. We can see you've had a not insignificant amount of traffic to both the shop and your items of Impasto Expressionism which means customers are seeing and considering your work - a good base to build on. We have a range of resources to help you improve your listings so they are more likely to be seen and also increase the likelihood of people buying your art work. We're here to help so do reach out and don't give up :)
Just By Debs was a fantastic seller
Just By Debs was a fantastic seller, quick to dispatch and the sweatshirt was amazing. Would highly recommend this seller
7 avril 2025
Good shop format
Selling and stock control, reports and accounts, all sorted easily!
Very easy to get products up.
Not ideal that I am having trouble selling to E.U, but thats hardly Folksy's fault.
All in, an ideal solution for what I need.
9 avril 2025
Folksy for Sellers
Folksy is a fantastic platform for those who want to sell their hand made creations. As the pricing is reasonable. Handmade good made in the UK which I think is brilliant!
27 mars 2025
Folksy, the place to buy and sell handmade
This review was for a purchase on Folksy, I am a buyer and seller on this platform.
Transaction was straightforward, great communication with the shop owner who went above and beyond.
Easy to navigate the site to find what I was looking for, some beautiful handcrafted pieces, so many talented artists and makers based in the UK. Payment went straight through with a choice of paypal or cards via Stripe. Good were despatched very quickly and beautifully packaged.
7 mars 2025
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