Folksy Avis 

471
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Voir plus

Noté 5 sur 5 étoiles

Encouraging, nurturing and supporting from the off to help you become a better seller. Easy to navigate platform that’s well worth the monthly subscription!

Noté 3 sur 5 étoiles

I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Voir plus

Noté 5 sur 5 étoiles

Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Voir plus

À propos de l'entreprise

  1. Artisanat d'art
  2. Boutique de cadeaux
  3. Boutique de loisirs créatifs
  4. Magasin
  5. Magasin de scrapbooking
  6. Magasin de tricot

À propos de Folksy

Écrit par l'entreprise

Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.

Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.

And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

471 avis

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(471)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

After submit passport, brp, national insurance number, utr number, bank account that have the same name & 800 listings of raw materials of craft supplies, Etsy permanently suspended me

I have decided to sell on Folksy after my 800 listings of raw materials and craft supplies have been permanently suspended by Etsy without notification, just really one-sided action done by robots. Oops, I have even submitted passport, brp, national insurance number, utr number and bank details that have the same name, unfortunately, not enough and still permanently suspended!!

Folksy is really helpful. There are real humans in there, not robots!! And they help me sort out some issues relating to bills that I have mistakenly chosen for my listings. They are very helpful and treat me like a human being. They work with heart ❤

I just need to get the traffic to Folksy from my TikTok account. Who doesn't want to buy a beautiful Shabbychic premium high top quality printed grossgrain ribbon when the price is just £2.50/yard with £0.85 delivery fee (not £3 delivery fee like most Etsy shops event hough you just buy 1 piece of tiny button)??

My previous buyers will be looking at my shop. Hope they will go to Folksy.

16 février 2025
Noté 5 sur 5 étoiles

Folksy has an amazing selection of…

Folksy has an amazing selection of wonderful artisan makers creating a wealth of stunning products. All the items I have purchased have been of very high quality, all handmade with care and with attention to detail. The website is easy to use and navigate through.

23 février 2025
Noté 1 sur 5 étoiles

Item not received, no refund, no communication

Ordered an item, didn't receive it, didn't get my money back, no way of communicating with Folksy or them issuing me a refund so I had to get a refund from my credit card company which is completely unfair. Will never use them again to buy anything as the transaction isn't safe and communication is non existent from the seller and Folksy themselves.

17 février 2025
Avis spontané
Logo de Folksy

Réponse de Folksy

Hello, I'm very sorry you had a poor experience. Very occasionally we get orders that go missing (as is the case with any retailer) but we look to resolve those issues quickly. To ensure that this doesn't happen again would you mind contacting support@folksy.co.uk and we'll try to get to the bottom of your experience? We'd really appreciate it.

Noté 4 sur 5 étoiles

Very impressed with customer service as…

Very impressed with customer service as a seller, comprehensive reply to a query within 24 hours. I can only give 4 * though because without an app they are not as easy to sell with as Etsy. If they developed an app they would have a much bigger uptake from small business.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Folksy - but not Etsy!

Yes, as a seller all good, sale a made and a very happy customer pleased with her purchase.
my only gripe is the operation of Folksy - no way is it a comparable alternative to Etsy, it hasn't got the exposure or coverage, it's seems it's up to the seller to do the item promoting on other sites. Having been on Folksy now for some 6 months and made only one sale as compared to 120 sales in the same period through Etsy, ok, the cost is dearer through Etsy but it means putting in a lot of work on the Folksy site to try and get a sale I will persevere with this site but I wouldn't call it ideal and these facts are not made clear when you sign up.

3 février 2025
Noté 1 sur 5 étoiles

Poor service

Despite my items being 100% handmade, my listing was suspended for not being handmade. I told them this was all incorrect, and then after Folksy did "further research" they deemed it okay.

No, I think you'll find I proved it was 100% handmade, you clearly didn't do any research. Maybe if you're going to any research, do it before you kill a listing and send an email full of accusations?

18 décembre 2024
Avis spontané
Logo de Folksy

Réponse de Folksy

Hello, thank you for taking time to provide a review. Your item was indeed reported to us as being not handmade (it's a generic email that is sent to sellers to say an item has been reported and we'll ensure that wording is clearer and more empathic). After reviewing it we determined that it was handmade by yourself and the item remained for sale. We take the policy of work being handmade seriously and, as I'm sure you'll understand, it takes some effort and time to do the research. The alternative is we risk buyers being sold items that are mass manufactured and we feel that would be a greater risk. We would like to invite you to try Folksy again and we'd love to work with you to help improve the process around reported items. If you're up for this please do get in touch with us via support@folksy.co.uk All the best.

Noté 3 sur 5 étoiles

I keep being told to add stripe which I…

I keep being told to add stripe which I have done. It’s not clear on my dashboard that this has been recognised. I am not really sure what it is other than an outside agent - it’s not clear

29 novembre 2024
Logo de Folksy

Réponse de Folksy

Hello. Thank you for bringing this to our attention. Stripe is a service to enable buyers to buy goods from you (via Folksy) using a debit or credit card. This is in addition to PayPal which buyers can also use. The process to authenticate your Stripe account with Folksy can sometimes fail (for various reasons) but we can help determine why it has failed and fix it. The quickest and best way to ensure this is fixed is to contact support@folksy.co.uk and the support team will help you get this sorted. All the best.

Noté 5 sur 5 étoiles

I’ve had a Great Experience

Folksy is easy to use to buy through but as a Folksy Plus member I love the unlimited listings gs and being able to take part in the special markets they run. Easy to list my items. Would love to be able to print T postage labels through Folksy though. But all in all, a great experience so far.

27 octobre 2024
Noté 1 sur 5 étoiles

For us it is useless

For us it is useless and I believe was poorly thought out in its initial stages of being coded.
Typically this is meant for crafters who make 1 off items but maybe a range, for instance decorated hair slides of different colours and designs. You should be able to upload the photos add text, prices and quantities. Unfortunately you can only add quantities in one field which then pertains across the variants. E.g 5 different hair slides all 1 off's so 5 in total but it then is possible for a customer to order the 5 all of one variant which of course is not possible.
If they want variants to work they need to set up their site to allow qty per variant.

21 octobre 2024
Avis spontané
Logo de Folksy

Réponse de Folksy



Hi Tony, thanks for your review and we're sorry that Folksy doesn't work for your business.
As Folksy is primarily a site for handmade, many of the items listed are one of a kind, and we expect most sellers will create an individual listing for each individual item to benefit from better SEO.
We do offer variations on listings, however these do not currently support stock control, so are better suited for those that want to offer personalisation options (where there isn't a limited quantity) rather than those that want to list multiple individual items within one listing.
We understand stock control on variations is a desired feature for some sellers and we hope it is something we'll be able to develop in the future.

Noté 5 sur 5 étoiles

Love selling on Folksy

Great uk based marketplace which is better than Etsy. There seems to be no mass market Far East products on here, just arty products from genuine artists & makers.

5 octobre 2024
Logo de Folksy

Réponse de Folksy

Thanks for your lovely feedback Carol!

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