Folksy Avis 

471
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Voir plus

Noté 5 sur 5 étoiles

Encouraging, nurturing and supporting from the off to help you become a better seller. Easy to navigate platform that’s well worth the monthly subscription!

Noté 3 sur 5 étoiles

I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Voir plus

Noté 5 sur 5 étoiles

Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Voir plus

À propos de l'entreprise

  1. Artisanat d'art
  2. Boutique de cadeaux
  3. Boutique de loisirs créatifs
  4. Magasin
  5. Magasin de scrapbooking
  6. Magasin de tricot

À propos de Folksy

Écrit par l'entreprise

Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.

Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.

And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(471)

36 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Folksy and would not chose…

I love Folksy and would not choose anywhere else for my shop. The selling fees are very fair and the whole process in creating a shop and loading products is easy and straight forward. No hidden costs unlike Etsy and only English designers selling genuine handmade products, no tat from China amd abroad unlike Etsy

8 octobre 2024
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Réponse de Folksy

Thanks for your lovely feedback!

Noté 5 sur 5 étoiles

Such a variety to choose from

Such a variety to choose from. The quality of the products is outstanding, and their prices are reasonable too.

I’m absolutely loving Folksy at the moment, it’s so easy to use wether your a seller or a buyer, everything is so quick and straightforward.

5 septembre 2024
Avis spontané
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Réponse de Folksy

Thanks for the feedback it's great to hear you're loving using Folksy

Noté 5 sur 5 étoiles

I love the fact that everything is hand…

I love the fact that everything is hand made both from a buyer and a seller's point of view.

9 septembre 2024
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Réponse de Folksy

Thanks you for the feedback. We're huge fans of art and craft ourselves and love the passion and skill that goes into making the work on Folksy :)

Noté 5 sur 5 étoiles

Folksy is a wonderful UK handcrafted site

Folksy is a wonderful selling platform for crafts where you know everything is made in the UK.
Acknowledgement and shipment was very quick, the checkout process was easy, and received product excellent.
Highly recommend and will definitely be buying from Folksy again.

5 septembre 2024
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Réponse de Folksy

Thanks for your feedback and hopefully see you again soon.

Noté 2 sur 5 étoiles

Like others who have commented

Like others who have commented, My personal view is on promoting the site and marketing in general! I have a feeling you are just sat on our subscriptions @ £7.50 a month x members? = £100.000.00 pa =/-
I can only speak from 30 years experience in professional sales and marketing positions during my working life.

On a positive note

10 octobre 2023
Avis spontané
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Réponse de Folksy

Hi David,

We're sorry you're disappointed. There are a variety of reasons why some sellers struggle to make sales (and why some sell well) and we have a wealth of information on the blog and in our webinars to help get you on the right path. We use a variety of different marketing channels to connect with users looking for things to buy that match to what people are selling - content, paid, SEO and review this activity at least weekly to optimise its effectiveness. If you'd like a review of your work and your shop we'd be happy to provide that if you decide to use Folksy again. All the best.

Noté 5 sur 5 étoiles

Folksy

It was really easy to set up my shop, list my items for sale and include photos.
When I sold an item, payment was confirmed through the site and all the information I needed was there to complete the sale.

10 août 2024
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Réponse de Folksy

Thanks for your feedback and sharing how easy you found the process of creating a shop, listing and selling!

Noté 5 sur 5 étoiles

New Folksy Platform User

This is the first time I have used Folksy, and pleased I have chosen this platform.
I have used a competitor platform which was supposedly for crafts, however, it has changed so much.
Folksy was easy to set up and had a considerable amount of choice and training. Love it!

8 août 2024
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Réponse de Folksy

Thanks for your feedback. We're so pleased you're loving it. If you have any specific feedback for things we can do better please do get in touch.

Noté 5 sur 5 étoiles

I recently treated myself to a pair of…

I recently treated myself to a pair of handmade earrings from Folksy and I'm absolutely in love! They're so unique and beautifully made. The whole shopping experience was a breeze, and the earrings arrived safely and quickly. It's great to support independent makers, and Folksy makes it so easy to find amazing pieces.

30 juillet 2024
Noté 4 sur 5 étoiles

I love the folksy website

I love the folksy website. It is easy to set up an account for selling with so far no pressure to run things so that you feel as though you are working for someone else like some other selling platforms.
The only down side is the app as you cannot really interact with your shop or see stats. The only thing you can do is add or edit listings and even then I have been unsuccessful at that as can't load photos, but hopefully it will improve.
I will stick with it and just have to work from a pc in future.

27 juillet 2024
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Réponse de Folksy

Hi, thanks for your feedback. The selling app is just for listing and managing items, and does not yet cover the functionality available on the web (managing orders, seeing stats and activity etc). Right now we're prioritising some other improvements to the service on the buying side but hope to improve the app in the new year - do see the Folksy blog for updates on these changes :)

Noté 1 sur 5 étoiles

Really don't bother

Disappointed to find out the only competition to Etsy can’t hold a candle to them in terms of functionality and service. Paid for the Plus option since listing without this would have worked out incredible expensive with a much smaller audience than Etsy.

The option to transfer listings directly from Etsy was greatly welcomed, but turned out to be extremely manual and involve downloading the CSV and sending via email to Folksy. Not a big issue but definitely felt clunky. I then wasn’t able to move them out of drafts, so had to email Support to be told I’d skipped some step that wasn’t flagged as required. When I finally got them listed, I received an email saying that my items were a copyright infringement (they definitely aren’t, and are sold on multiple other platforms without issue). At this point I asked them to close the shop and refund my Plus payment - they did the former and refused to do the latter.

22 juillet 2024
Avis spontané
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Réponse de Folksy

Hello, I'm sorry your experience of using Folksy didn't like up to expectations. We wish you lots of success wherever you choose to sell and hope you give us another chance in the future. All the best.

Noté 5 sur 5 étoiles

My go-to for handmade cards

Folksy always has a beautiful selection of handmade cards, and sellers who go above and beyond. I'm very happy with my customer experience and will be shopping here again!

8 juillet 2024
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Réponse de Folksy

Thank you for sharing! [pretend there's a dance emoji here]

Noté 5 sur 5 étoiles

Handmade in th UK

I have purchased from Folksy on several occasions and have always recieved great customer care. The items are unique, handcrafted and made in the uk

5 juillet 2024
Noté 4 sur 5 étoiles

I love Folksy because it's a site for…genuine British crafts people and artists

I do love Folksy because it's a site for genuine British handmade crafts, it's also a British run company and has a friendly community (well some are friendly). You can rest assured you are buying hand crafted, hand painted, hand made. The only downside hence 4 instead of 5 stars is that it is not as well known as it could be. Hopefully that will change as more British creatives move to Folksy

30 juin 2024
Noté 1 sur 5 étoiles

Robbed

Appalling. Ordered a card from Kraken Cards via Folksy and it never arrived. Seller wouldn't respond to emails and Folksy claimed to be unable to help. I've been robbed, don't use.

21 juin 2024
Avis spontané
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Réponse de Folksy

Hi Nic, we're very sorry about your negative experience of using Folksy. It will be of little consolation but your experience is highly unusual as most Folksy sellers ship their work promptly and offer a great service. We have spoken to the seller and they have confirmed that they have now refunded your order in full.

Noté 4 sur 5 étoiles

Seller's review of selling through Folksy

Would like to be able to message customers direct from Folksy to tell them we have dispatched the order. Would also like to be able to purchase shipping labels direct from Folksy.

11 juin 2024
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Réponse de Folksy

Thanks for your feedback. We'll take them into consideration when making future improvements to Folksy.

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