Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I will think twice about using Fonfix again. The phone has now been through multiple stages — repair, return, re-submission, and an all-too-quick reassessment — yet the original issue (the back repai... Voir plus

Noté 5 sur 5 étoiles

Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Voir plus

Noté 5 sur 5 étoiles

Directed by Apple for an authorised repair. Greeted by Adam at the front desk who was welcoming, personable, and understanding. He made me feel confident they could repair my phone. He explained how... Voir plus

L'entreprise a répondu

4,1

Bien

TrustScore 4 sur 5

373 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smooth

Used twice with same day service in Dublin. Top class, very simple. No problems

31 janvier 2025
Logo de Fónfix

Réponse de Fónfix

Great review Noel, thank you.

Noté 5 sur 5 étoiles

Fonfix does it best.

Just got hold my iPhone after the back glass repair with in almost 24 hours. It looks pretty neat and these guys are lightening fast when it comes to fixing phones.
And shoutout to my guy Adam Morton for helping out with quick repair and the lad/lass who did the fix. Legends!

6 février 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Brilliant review, thank you for taking the time to review our services.

Noté 5 sur 5 étoiles

Great service

Very fast and hassle-free repair—same-day service! Adam at the front desk was very helpful, explaining everything about personal data and ensuring I understood the process. A genuinely nice guy and excellent service overall. Thanks Fonfix.

5 février 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Great review Alex, thank you.

Noté 5 sur 5 étoiles

Absolute great experience

Absolute great experience. Phone was fixed in no time at all.
Adam was so helpful an absolute gent to chat with, any queries I had he answered and even went through all the stuff I forgot to ask. Put my mind at ease through the whole experience of getting my phone fixed. Thanks again. And will definitely use again if I have any other issues.

5 février 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Brilliant review John, thank you for taking the time to review our services.

Noté 1 sur 5 étoiles

No communication, wanted more money

I ordered a battery and charging port replacement from Fonfix with same-day delivery on Wednesday, January 29th, 2025, and scheduled a same-day repair for Friday, January 31st. However, I had to reach out to Fonfix to ask about the collection timeframe, as this was not stated anywhere on their website. The total cost was €105, including a €15 courier fee. The courier collected my phone on Friday, but after that, I had no updates on the return. On Tuesday, February 4th (after the bank holiday), I received a notification saying that the repair would cost an additional €200, making the total €305. I chose to have my phone returned instead.

Unfortunately, I haven't received any further customer service responses since Friday, and the contact number on their website doesn't connect to anyone or allow for leaving a message. There was no mention of potential additional charges for the repair on their website, which I would have inquired about before proceeding, as the cost could have justified replacing the phone entirely. This experience has been very frustrating due to poor communication and lack of transparency. I just want my phone returned and a refund issued without further delay or the need for legal action.

4 février 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Hi Caoimhe, we are terribly sorry for the poor experience you have had with our services, We will have our coordinator contact you in the morning to discuss further. Apologies again for this inconvenience.

Noté 5 sur 5 étoiles

Great job on a Pixel 7a battery replacement

Everything went super smooth with a battery replacement for a Google Pixel 7a. I booked the job in advance, communication was great, they replaced the battery same day (took about 3-4 hours). Would use again.

31 janvier 2025
Logo de Fónfix

Réponse de Fónfix

Great review Sigitas, thank you for taking the time to review our services.

Noté 5 sur 5 étoiles

Friendly, Excellent service

Adam was excellent from start to finish. Despite being inundated with appointments, he made time to check my MacBookAir earlier than scheduled. He clearly explained the issue and how he would fix it. An issue that would’ve taken way longer by consulting Apple was solved by Adam in a matter of minutes. I will be back.

4 février 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Brilliant review, thank you.

Noté 5 sur 5 étoiles

Quick and reliable service

Quick and reliable service, Adam Morton is a top fella advised on my best options, when the screen went on my phone, even spent time backing up my phone so all my things wouldn't get deleted.
Daren H

29 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Great review Daren, thank you for taking the time to review our services.

Noté 5 sur 5 étoiles

They were super efficient

They were super efficient and kept me up to date as progress was made. The work was excellent. I used Fonfix twice now. Also, the price was very competitive.

31 janvier 2025
Logo de Fónfix

Réponse de Fónfix

Brilliant review Jonathan, thank you for taking the time to review our services.

Noté 5 sur 5 étoiles

Adam was very professional to deal with…

Adam was very professional to deal with and explained the whole.process. an excellent person able to deal with old and young with great patience. Excellent user experience with phone fixed in a prompt and timely manner.

29 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Fantastic review Declan, thank you.

Noté 5 sur 5 étoiles

Adam 5 star service

Adam was so helpful when I dropped a iPad off for repair he took the time to explain all the steps and when I had questions he didn’t hesitate to help
Thank you Adam

30 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Great review, thank you.

Noté 5 sur 5 étoiles

Very pleasant experience overall

Adam was a great guy, got my phone problem sorted efficiently but made a stressful situation extremely pleasant, great conversation. Strongly recommend using these guys.

30 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Brilliant review Paul, thank you for taking the time to review our services.

Noté 1 sur 5 étoiles

Not great.

Not great.. charging to fix screen when it’s not the issue

24 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Hi Claire, we must fully inspect all devices and follow manufacturer guidelines/training on how to assess they're products. Unfortunately, your device does not meet the standards and requires a fee to have it repaired. Apologies for this inconvenience.

Noté 5 sur 5 étoiles

Quality service

Had my S23 Ultra repaired within hours this week (damaged screen) with manufacturer approved service thanks to Adam and Carl. Adam is a complete gent who was extremely helpful and the phone is again perfect. Highly recommend.

21 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Great review Ian, thank you for reviewing our services.

Noté 5 sur 5 étoiles

Excellent Customer Service

Brilliant service. I brought my tablet in for a screen repair and it was done in 3 hours. Customer service was excellent. Adam was very friendly and helpful. Would highly recommend.

22 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Fantastic review, thank you.

Noté 5 sur 5 étoiles

Great experience

Brought my samsung flip in, not really expecting it to be fixed but Adam at the front desk was amazing! He managed to get it fixed basically overnight. Really helpful and would definitely come back!

21 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Brilliant review, thank you for taking the time to review our services.

Noté 5 sur 5 étoiles

A really decent company

A really decent company. Quick, professional and personal. Adam in Sandyford is extremely knowledgeable and helpful. A gent. Highly recommend.

17 janvier 2025
Avis spontané
Logo de Fónfix

Réponse de Fónfix

Great review Andrew, thank you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus