Repair was scheduled weeks ago. Phone still not collected. I've reached out through their chat bot (which is super outdated with three default responses), which promises a response within a day. I've... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Voir plus
L'entreprise a répondu
Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Voir plus
L'entreprise a répondu
Directed by Apple for an authorised repair. Greeted by Adam at the front desk who was welcoming, personable, and understanding. He made me feel confident they could repair my phone. He explained how... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation de téléphones mobiles
- Service de débloquage et de recyclage de téléphones
- Service de réparation d'ordinateurs
- Service de réparation de matériel électronique
- Service de réparation de téléphones
- Atelier de réparation de trottinettes
Écrit par l'entreprise
Manufacturer approved phone, tablet, laptop, wearable, games consoles and scooter repairs.
Coordonnées de contact
Dublin, Irlande
- fonfix.ie
4,1
Bien
372 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. Responsive, helpful and timely. Adam at reception was excellent - he advised what would happen, how to protect the data on my phone and advised when to come back. A broken phone is stressful but this was such a seamless process, I'll definitely be back.
2 janvier 2025
Avis spontané
Réponse de Fónfix
Fantastic review Eli, thank you for taking the time to review our services.
Very quick repair and great customer…
Very quick repair and great customer service dealing with Adam, would highly recommend
2 janvier 2025
Avis spontané
Réponse de Fónfix
Great review Karl, thank you.
Great service
Great service, easy to book a repair and device was repaired quickly. Would definitely use again
30 décembre 2024
Avis spontané
Réponse de Fónfix
Thank you for your review Enda.
Very satisfied with the service
Very satisfied with the service. Adam was a pleasure to deal with I highly recommend this fast service.
23 décembre 2024
Avis spontané
Réponse de Fónfix
Great review Aaron, thank you for taking the time to review our services.
I now have no phone again.Same problem…
I now have no phone again.Same problem has happened. The phone won't go on.Fonefix said they replaced a drive. However doing same thing again. Fonefix wiped my phone last time. I put a review up last time.
I have no phone for christmas. I would be grateful if fonefix would reply but highly unlikely deserve no stars.
22 décembre 2024
Avis spontané
Réponse de Fónfix
Hi Michaela, We are Samsung's service partner in Ireland, they provide mandatory training and strict service guidelines on how to carry out repairs which must go through a mandatory diagnostics which resets the data and tests the unit. As your device passed the diagnostics after repair on its previous visit it met manufacturing standards and was cleared for despatching. Feel free to create a repair via the below link if you wish for us to carry out another repair or contact Samsung directly for service.
www.fonfix.ie/products/oem-warranty-service-samsung-huawei
The service was done quicker than…
The service was done quicker than expected and efficient. The front desk administrator Adam was polite and helpful with advice.
18 décembre 2024
Avis spontané
Réponse de Fónfix
Great review Maria, thank you.
All round a great service
All round a great service
Special mention to Adam Morton who was courteous and efficient and helpful above and beyond.
11 décembre 2024
Avis spontané
Réponse de Fónfix
Thank you for taking the time to review our services.
Had problem with my Samsung phone so…
Had problem with my Samsung phone so brought it to Fonfix. Adam Morton looked after me when I arived. He could not have been more helpful. I highly recommend them
11 décembre 2024
Avis spontané
Réponse de Fónfix
Brilliant review James, thank you.
Réponse de Fónfix
Thank you Mihai.
Fonfix seem to care
Got a nice welcome from gentleman at reception (Carl?) who seemed genuinely willing to help.
As it happened there was much more wrong with my phone than a flat battery (it had burst the casing and done a deal of damage). There was no problem regarding a refund of the prepaid battery replacement amount when I decided not to proceed but get a new phone.
29 novembre 2024
Réponse de Fónfix
Thank you for taking the time to review our business Pat.
Screen replaced
I had my screen replaced and then i found a problem with front camera after receiving it. I contacted them and they were helpful and fix it..
Reception is cheerful and respectful, replacement didn't take much time.
29 novembre 2024
Réponse de Fónfix
Brilliant review Aya, thank you for taking the time to review our services.
Réponse de Fónfix
Thank you for your review Oonagh.
Clear information
I didn't fix my tablet due to the cost (major part to be changed), but the information was clear and I could opt to get back my device back.
29 novembre 2024
Réponse de Fónfix
Thank you for your review Paolo.
Réponse de Fónfix
Thank you for your review Ian.
Extremely efficient great communication…
Extremely efficient great communication regular updates.
29 novembre 2024
Réponse de Fónfix
Thank you for your review Claire.
Réponse de Fónfix
Thank you Detta.
Adam Morton A wonderful man with high…
Adam Morton A wonderful man with high spec Coustomer friendly and helpful at the core. Fully happy and 100%Recommendable for all my friends and family for any sort of mobile or laptop repair.
28 novembre 2024
Avis spontané
Réponse de Fónfix
Brilliant review Jomon, thank you.
Professional courteous efficient help
21 novembre 2024
Avis spontané
Réponse de Fónfix
Thank you for your review Frank.
Replacement of a battery on 11 Pro
Replacement of a battery on an old iPhone 11 Pro. While the phone is old they were able to get a genuine Apple battery into stock within a week. They were then able to replace my battery with a same day service. Great to deal with and kept me updated in a timely manner.
21 novembre 2024
Avis spontané
Réponse de Fónfix
Brilliant review Ivan, thank you.
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