Really helpful and allowed me to understand what I was actually purchasing , and what I could gain from it. Didn’t push me into buying anything and just recommended the best one to suit me. Paula was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have used force mutual since last year and it really helped me when I cancelled my flight for service reasons
L'entreprise a répondu
Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Voir plus
L'entreprise a répondu
I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Coordonnées de contact
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Royaume-Uni
- 0151 363 5290
- forcesmutual.org
4,8
Excellent
271 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Was the best quote I could get and…
Was the best quote I could get and everyone was very helpful
13 novembre 2025
Réponse de Forces Mutual
Hi Joe,
Thanks for leaving us a positive review. It's great to hear you found the best quote and that you found everyone very helpful.
Heidi
Regional Manager
Jennie was truly fantastic
Jennie was truly fantastic, not only incredibly professional but personable and patient with all the questions I had to answer. Highly recommend!
3 novembre 2025
Avis spontané
Réponse de Forces Mutual
Hi Jack,
Many thanks for your positive feedback on your experience with Jennie.
It's fantastic to hear she provided you with a professional, patient and personable service. We will ensure your review is shared with Jennie and the team.
Heidi
Regional Manager
Exceptional!
I ended up breaking down last Friday night. I contacted FM break down service and they were exceptional. From keeping me up to date with everything that had to be done to help me out, to the tracking systems for the rescue service, to the phone calls to make sure I was safe. I honestly could have asked for any more.
I have never had an issue with breaking down and didn’t know what to expect, FM made everything so simple and made me feel reassured and safe. I cannot thank the team enough. I have raved about the service I received and hopefully some more customers will be coming your way.
Exceptional- there’s nothing else I can say but thankyou
31 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Meg,
Thank for taking the time to leave a positive review. We are delighted to hear that in this situation, our service made you feel safe, reassured and it was simple.
We will make sure that your feedback is shared with the wider team.
Clare
Regional Manager
Really good for military personnel
3 novembre 2025
Réponse de Forces Mutual
Hi Din,
Many thanks for sharing a positive review, we will ensure it is shared with the wider team!
Clare
Regional Manager
Policy price changes from 280 to 300 in…
Policy price changes from 280 to 300 in a day
3 novembre 2025
Réponse de Forces Mutual
Hi Christopher, I have emailed you requesting more information so we can look into this further for you.
Clare
Regional Manager
Amazing service.
The staff are lovely and are always happy to help! They have helped me with my insurance and I am very happy of the outcome. Super friendly and explained the whole process throughout . I can’t fault Forces Mutual.
23 octobre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for leaving a positive review, we are delighted to hear that our team have been helpful and your happy with the outcome!
We will ensure your feedback it shared with the team,
Clare
Regional Manager
Dianne (Cyprus office) is fantastically helpful…
Dianne (Cyprus office) is fantastically helpful. She’s helped us with so much this year: cover notes for two cars, insurance renewal, quotes and any driver cover. At all times her responses have been prompt and clear. Thanks so much Dianne!
27 octobre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave Dianne a review. It great to hear that her expertise with car insurance ensured your cars were covered.
We will ensure that your feedback is shared with Dianne and the wider team,
Clare
Regional Manager
Ideal
To have JQ come in and sort my situation out in one go was exactly what I needed.
Very personal very professional.
26 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi George,
Many thanks for leaving a positive review for JQ. We are delighted to hear how professional he was and that you've now got your situation sorted.
Thank you for taking the time to share your positive experience.
Heidi
Regional Manager
Dianne is just excellent.
I had my insurance reviews with Dianne, one last month for my car and one yesterday for my wife's car, she explained the impact of the changes I wished to make on one of the cars and was her usual lovely and chatty self. 👍👍
21 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Richard,
Thank you for sharing your positive experience with Dianne. We really appreciate the time you've taken to leave her a review and will ensure this gets fed back.
Heidi
Regional Manager
Highly recommend
Straight forward website. Competitive prices for serving personnel.
Would definitely recommend.
18 octobre 2025
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review. Its great to hear our website was easy to use and you were happy with your premium.
We will share your feedback with the wider team.
Clare
Regional Manager
Great help and knowledgeable.
Ross Buckingham was a great help with my life insurance. He gave me the time to make sure I was getting right cover, and helped with the fine detail. Even just before purchasing, we changed providers to get a better deal while still being informed about the risks. Thank you!
10 octobre 2025
Avis spontané
Réponse de Forces Mutual
Many thanks for leaving a positive review for Ross.
We are very happy to hear he provided you with a great service, and appreciate you taking the time to write a review for him.
Heidi
Regional Manager
Karoline was great
Karoline was great, organised a time to suit both of and travelled to get to me which was so lovely.
Had a good chat about everything and got the packages I needed.
15 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Alison,
Thank you for leaving a positive review for Karoline. Its great to hear you are happy with the service she provided and will ensure this gets fed back to her and the wider team.
Heidi
Regional Manager
Great information and advice from…
Great information and advice from Sophie Travers. Was pleased with the deals and the coverage given
9 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Jake,
Many thanks for leaving positive feedback for Sophie. We're delighted to hear you are pleased with the results of your appointment and very much appreciate the review.
Heidi
Regional Manager
I had my insurance review with Paula…
I had my insurance review with Paula she was brilliant and really helpful, lovely to talk to. 👍👍
9 octobre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for your positive feedback for Paula.
We very much appreciate you taking the time to write a review and we will ensure we share this feedback with Paula and the rest of the team.
Heidi
Regional Manager
Had a great brief in my work place by…
Had a great brief in my work place by Sophie Travers and followed up with a great one-one consultation walking away with a great life insurance plan.
7 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Andrew,
Many thanks for taking the time to write a review on your experience with Sophie.
We really appreciate your positive feedback.
Heidi
Regional Manager
Cherie was very helpful
Cherie was very helpful, she explained everything into details and made me understand what plan would help me in my career.
8 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Patrick,
Thank you for taking the time to leave a positive review for Cherie. We are really pleased to hear that she explained everything in detail and what plan would be beneficial in your career.
We will ensure that your feedback is shared with Cherie and the wider team.
Heidi
Regional Manager
Forces Mutual
My Advisor Stacey was helpful. Very clear when she spoke and helped me understand when I didn't know what to do. Fully recommend Forces Mutual.
8 octobre 2025
Avis spontané
Réponse de Forces Mutual
Hi Owen,
Many thanks for your positive feedback for Stacey. We really appreciate the time you have taken to write a review.
Heidi
Regional Manager
Excellent service and great prices
Excellent service and great prices. I’ve got a life and travel insurance policy with Forces Mutual which were both super easy to set up.
16 juillet 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review, we are delighted that you found our service easy to use and will make sure your feedback is shared with the team,
Clare
Regional Manager
Insurance application
Jennie was extremely helpful and friendly, very easy to talk to. She was professional, going through the legal stuff and also answering my questions in an , easy to understand manner. She also left me contact details and I was able to get in touch straight away for any clarification I needed. I cannot fault her at all . Thank you
11 septembre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review for Jennie. It great to hear that her professionalism and knowledge helped you make an informed choice around your cover.
We will pass your feedback onto Jennie and share it with the wider team.
Clare
Regional Manager
Dianne Robertson sorted it all out for…
Dianne Robertson sorted it all out for me and there was no pressure at all for me.
2 août 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review for Dianne. We will ensure your feedback is shared with Dianne and the wider team,
Clare
Regional Manager
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