Really helpful and allowed me to understand what I was actually purchasing , and what I could gain from it. Didn’t push me into buying anything and just recommended the best one to suit me. Paula was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have used force mutual since last year and it really helped me when I cancelled my flight for service reasons
L'entreprise a répondu
Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Voir plus
L'entreprise a répondu
I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Coordonnées de contact
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Royaume-Uni
- 0151 363 5290
- forcesmutual.org
4,8
Excellent
271 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Lisa Buffy is very informative and goes…
Lisa Buffy is very informative and goes out of her way to help you make the best decision. Cheers
19 septembre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review for Lisa, we are delighted to hear that the information she gave you helped you make a choice that is right for you.
We will make sure your feedback is shared with Lisa and the wider team.
Clare
Regional Manager
Forces Mutual
Forces Mutual
We had a great conversation about the importance of the policy and how it works. I have understood all the details about the decision we’ve made and I’m happy to share the great effort that she made. Thank you
16 septembre 2025
Avis spontané
Réponse de Forces Mutual
Hi Jonathan,
Thank you for leaving positive feedback on your experience with Forces Mutual.
We really appreciate you taking the time to leave a review.
Heidi
Regional Manager
Very straightforward
I was extremely impressed with Sophie from Forces Mutual who gave a very clear and concise brief regarding life insurance. Able to take the time to explain in detail the importance of having cover in place for both myself and my family, ensuring that I fully understood the benefits and implications. Sophies knowledge and approachable manner made what could have been a complex subject very straightforward. I came away feeling informed, reassured, and confident in the decisions I made.
16 juillet 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave a positive review for Sophie. We are really pleased to hear that she made the process straightforward, you fully understand the cover you have taken and you have peace of mind its suitable.
We will ensure that your feedback is shared with Sophie and the wider team.
Clare
Regional Manager
Had a meeting with Sally about insurance
Had a meeting with Sally about different insurances, she came to me which made it a lot easier. Sally was very helpful and provided me with all the information i needed and helped me pick out a plan suited to me.
3 septembre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for leaving a positive review for Sally, we are pleased to hear that her help has ensured your happy with your plan.
We will ensure your feedback is shared with Sally and the wider team.
Clare
Regional Manager
Great experience
Great experience, our advisor Jennie walked us through the process and made sure we had everything we needed in time for taking a mortgage out on our first home. You can tell that she really cares about her customers. Couldn't recommend highly enough!
1 août 2025
Avis spontané
Réponse de Forces Mutual
Thank you for taking the time to leave Jennie a positive review, we are delighted she was able to help. Congratulations on the purchase of your first home!
We will make sure your feedback is shared with Jennie and our wider team.
Clare
Regional Manager
Good quality cheap insurance
Good quality cheap insurance. Paula made the plan very easy to understand and made the whole process smooth and fast
13 août 2025
Avis spontané
Réponse de Forces Mutual
Thank you for the positive feedback for Paula. Its great to hear that you were happy with the process and we will ensure your feedback is shared with Paula and the wider team,
Clare
Regional Manager
Sue was an amazing help getting my car…
Sue was an amazing help getting my car which recently returned from Cyprus insured. At the same time she came up with a plan to put another car of ours onto the same policy temporarily until our daughter found her own insurance for that vehicle.Thankyou Sue for your time and support. - Andy
12 septembre 2025
Avis spontané
Réponse de Forces Mutual
Hi Andrew,
Thank you for the positive feedback on your experience with Sue.
We really appreciate your review and will ensure it gets shared with Sue and the wider team.
Heidi
Regional Manager
Jenny was fantastic
Jenny was super helpful and explaining the different elements that was applicable to our family environment.
12 septembre 2025
Avis spontané
Réponse de Forces Mutual
Many thanks for leaving a positive review for Jennie.
We are very happy to hear she was helpful and explained everything applicable to you and your family and appreciate your feedback.
Heidi
Regional Manager
Well trained staff
Well trained staff. Explain everything I need to know and help me to get the best insurance.
5 septembre 2025
Avis spontané
Réponse de Forces Mutual
Hi Ekrano,
Thank you for sharing your positive feedback. We are delighted to hear that you benefited from our advisors explanation.
We really appreciate you taking the time to leave a review,
Clare
Regional Manager
John was very helpful and clear with…
John was very helpful and clear with his words
31 août 2025
Avis spontané
Réponse de Forces Mutual
Thank you for leaving a positive review for John.
Your feedback is much appreciated and we will ensure it gets shared with John and the rest of the team.
Heidi
Regional Manager
I found the experience great as they…
I found the experience great as they really helped to make sure I understand everything and made sure I got what I was asking for. Dianne was a great help with renewing my car insurance
1 septembre 2025
Avis spontané
Réponse de Forces Mutual
Hi Morgen,
Many thanks for leaving positive feedback for Dianne. Its very much appreciated.
Heidi
Regional Manager
Sam explained everything I need to know…
Sam explained everything I need to know and it was really helpful for me to understand the product
24 juillet 2025
Avis spontané
Réponse de Forces Mutual
Hi Barbara,
Thanks for leaving a positive review for Sam. We're glad to hear you feel Sam explained everything well so you could fully understand the product.
Heidi
Regional Manager
Quality of Service excellent
My wife and I contacted Jennie in relation to seeking advice for Life Cover and she enabled and guided us through the process in a most excellent manner
6 septembre 2025
Avis spontané
Réponse de Forces Mutual
Thank you for sharing such great feedback for Jennie.
We are delighted to hear she provided you with an excellent service.
We will ensure your feedback is shared with Jennie and the wider team.
Heidi
Regional Manager
James in Episkopi Garrison branch was…
James in Episkopi Garrison branch was absolutely brilliant. He was very helpful and offered the best package for us. I would highly recommend James to everyone.
3 juillet 2025
Avis spontané
Réponse de Forces Mutual
Hi Jit,
Many thanks for taking the time to leave a positive review for James, we are delighted to hear you found him helpful and that you would recommend him to others.
Heidi
Regional Manager
My enquiry was resolved quickly and efficiently
Paula explained everything I was unsure about and gave me sound advice to allow me to get the best policy.
She was easy to talk to and answered all my questions. I would recommend them to anyone in the same or similar situation to myself.
7 août 2025
Avis spontané
Réponse de Forces Mutual
Hi Alex,
Thank you for sharing your positive feedback.
Its great to hear you are happy with the customer service provided by Paula and that you would recommend her to others.
We really appreciate you taking the time to write a review.
Heidi
Regional Manager
Sophie is a true asset to the Forces…
Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.
Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.
I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.
12 août 2025
Avis spontané
Réponse de Forces Mutual
Hi James,
Thank you for sharing such great feedback for Sophie. She certainly is a true asset to us at FM.
We are delighted to hear she provided you with a professional service and that you would recommend Sophie & Forces Mutual to your colleagues in the future.
Heidi
Regional Manager
Working with Ashleigh!
Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.
6 août 2025
Avis spontané
Réponse de Forces Mutual
Hi Mawunyo,
Thank you for taking the time to leave Ashleigh a positive review, its great to hear that your happy with the service she provided. We really appreciate your feedback,
Clare
Regional Manager
Karoline is simply fantastic!
Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.
Thank you Karoline! Your hard work is very much appreciated and I am very grateful.
13 août 2025
Avis spontané
Réponse de Forces Mutual
Hi Alfred,
Thank you for taking the time to leave Karoline a review, its great to hear that her work has had such a positive impact. We really appreciate your feedback,
Clare
Regional Manager
Karoline
Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed
7 août 2025
Avis spontané
Réponse de Forces Mutual
Hi Kieran,
Thanks for taking the time to leave a positive review for Karoline.
Its great to hear you were happy with the service she provided and we really appreciate your feedback.
Heidi
Regional Manager
Natasha was very helpful
Natasha was very helpful, patient and thorough in her explainations.
5 août 2025
Avis spontané
Réponse de Forces Mutual
Hi Kate,
Thank you for taking the time to leave a Natasha a review. Its lovely to hear about a positive experience and always appreciate feedback.
Clare
Regional Manager - South
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