FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Voir plus
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FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Voir plus
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I always receive such a polite, helpful and efficient service from both office staff and engineers. They make me feel that nothing is too much trouble.
L'entreprise a répondu
Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Voir plus
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The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Voir plus
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FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing
First Floor Suite B, Maple House, SA7 9LA, Swansea, Royaume-Uni
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Toms was great at explaining in detail the sprinkler system we have in our home. He was friendly and professional throughout and was able to answer all of our questions which made us feel informed. He was punctual and treated our house with respect during the visit. Tom was able to be relaxed and personable and was easy to relate to. He is a credit to your company and we wish him well.

Réponse de FPS Fire- Fire Protection Services Ltd
Excellent experience with Tom explaining everything I need to know about my sprinkler system in an interesting and informative manner. Tom is a great communicator and a great ambassador for FPS

Réponse de FPS Fire- Fire Protection Services Ltd
Tom was very punctual and very polite. He explained everything in great detail - even my 1 year old was listening! Very personable and knowledgeable about the company.

Réponse de FPS Fire- Fire Protection Services Ltd
Great service, Nathan was very professional and took time to explain the system.

Réponse de FPS Fire- Fire Protection Services Ltd
We had our sprinkler system serviced today by Nathan who did a great job, very respectful of our property with dust sheets placed on our carpet.
All the sprinkler heads were checked and a pressure test carried out on the system, good to know everything is working as it should be.
Many thanks.

Réponse de FPS Fire- Fire Protection Services Ltd
Tom was very informative and was friendly and had plenty of time for questions.
I now understand how my sprinkler system works

Réponse de FPS Fire- Fire Protection Services Ltd
Tom came and talked me through everything.
He put my mind at rest, did not hard sell any package but I realised I did need a service and booked.
Tom certainly knows his job, was very pleasant throughout and is a credit to the company.

Réponse de FPS Fire- Fire Protection Services Ltd
Pleasant man explained the system arrived at the time arranged

Réponse de FPS Fire- Fire Protection Services Ltd
Tom did a fantastic job talking me through how the system works. He is very polite and patiently answered all my questions.He is definitely a valuable asset to the company. Job well done Tom. Thank you.

Réponse de FPS Fire- Fire Protection Services Ltd
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