Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have ordered several glass enlargements from Fracture & absolutely love them! I have received many compliments on how bright & vivid the landscape photos have come out. The packaging was great. I... Voir plus

Noté 5 sur 5 étoiles

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Voir plus

Noté 2 sur 5 étoiles

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Voir plus

À propos de l'entreprise

  1. Service d'impression de photos

Écrit par l'entreprise

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

708 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(708)

106 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was blown away

I was blown away with the quality. I did the art work and the printing was fabulous. I will use this service again. The pictures were clear and really stood out. I had 3 prints in graduated sizes. I planned on keeping one, at
This point I want to keep them all!!!

22 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Color is very different than the file I…

Color is very different than the file I sent, very disappointed in the quality of the glass print. Will not be ordering again.

6 avril 2025
Avis spontané
Logo de Fracture

Réponse de Fracture

We're so sorry your print turned out like that, Kathleen! We have a 100% Happiness Guarantee on every order and we'd love to make this right for you. Our team has just replied to your email to get that started right away.

Noté 2 sur 5 étoiles

Product didn't match ads.

The product fell short of my expectations based on online and TV ads, which showed an image directly transferred onto glass. Instead, what I got looked like a photo printed on paper sandwiched between foam and thin glass. The high-resolution image I uploaded was also compromised, resulting in a dark, low-resolution, grainy photo. Meant as a hospitality gift, I'm actually embarrassed to give this cheap-looking and feeling photo to anyone.

8 avril 2025
Avis spontané
Logo de Fracture

Réponse de Fracture

We're so sorry to hear your order turned out like that, Harrison! We certainly don't want you stuck with a gift that isn't up to par; we have a 100% Happiness Guarantee, and would love to get you a new print that looks better, or your money back. Just send our team an email to support@fractureme.com with your order number, and we'll take care of that right away.

Noté 5 sur 5 étoiles

Beautiful workmanship

Beautiful workmanship. My client was extremely pleased with the results. I will be using Fracture for more projects as well as for personal use. I highly recommend them to anyone.

5 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

We had a picture of ice hockey player

We had a picture of ice hockey player, Ovechkin scoring goal #888 with a large portion of it white ice. The fracture didn’t come out quite as expected but without any question they fixed it and I received a new fracture in only 2 days. It looks great and now the Gr8 8 is hanging proudly.

4 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Lifelike

The picture is clear with great contrast. It came well packaged. I agree with others that it is priced pretty high.

3 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous work!

I absolutely love the glass print. Originally I had the photo done in ceramic and it got broken. When I found Fracture I ordered one close to the size of my original and I thought it would look the same. I couldn't be more wrong. It was far superior. Thank you for your attention to detail and careful work and reasonable price.

19 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

Picture looks great, contrast was perfect.

Picture looks great, got two 6x5, one as a gift. Would have liked the larger size but the price it too high.
I was worried about the cropping & the contrast with the snow in the image. It all looks great.
Would purchase more and larger but the price makes it prohibited.

Shipping to Canada was expensive with a further charge on receiving because it was shipped to me by Canada Post. Possibly using FedEX or another it could be less expensive.

8 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Top quality

They were extremely kind and accommodating. I had submitted a design that got cropped in the production process. It was a $1000 order. They allowed me to submit new files, they corrected the cropping, and resent the glass frames free of charge. Top quality service. The rep that dealt with my case was also very polite and friendly. Thanks E.C.

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing! From the quality and beauty of the product all the way to their customer service and you're happiness with the product. I had a slight concern with something and it was dealt with it quickly, professionally and kindly. So thank you. I love this company.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I love Fracture

I love Fracture. The prints they created for me are absolutely beautiful in my new rental. And their customer service is truly amazing. I have been into photography for many years. I've always admired the glass prints when I went to art shows and now I can create them at a fraction of the cost that I'd have to pay at an art show. I had a couple of issues with some of the prints I made and Fracture replaced them no questions asked. Tyler, one of the customer service reps, is great to work with. I will absolutely be using Fracture again to buy some prints for my kids homes. Just be aware that they are very fragile, so handle them with care!

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Thank you… thank you, thank you! Our glass prints are great. We had a problem with our second order as it was damaged during delivery… but you got it replaced in record time. Appreciate it!!

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Friends are raving!

I suprised my friend with an 8" x 10" favorite headshot of herself. She was thrilled, and her family is raving! We agreed that a Fracture mounting gives her portrait a polished look. This is beautifully done! Thanks for making this gift special.

26 février 2025
Avis spontané

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