Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have ordered several glass enlargements from Fracture & absolutely love them! I have received many compliments on how bright & vivid the landscape photos have come out. The packaging was great. I... Voir plus

Noté 5 sur 5 étoiles

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Voir plus

Noté 2 sur 5 étoiles

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Voir plus

À propos de l'entreprise

  1. Service d'impression de photos

Écrit par l'entreprise

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

708 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(708)

106 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product and customer service

Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.

15 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

I submitted a picture that should have…

I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture prints in my house. This was the first one that a simple fix was not suggested. This was a Mother’s Day gift so that made this miss even worse.

12 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Structurally great, but…

Structurally great. The high res pic I submitted was pure black and white. Yet, some areas of the print came out slightly blue. I’ve done color with this service before and they were acceptable. Maybe steer away from b/w

10 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality

Fantastic quality. Easy editing tools that gave professional results right in the order. Surprisingly simple hanging process. Overall a fantastic experience & product.

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Heavy SPAM After Sale... Reported Quality Issues

UPDATE: They sent me SPAM this morning (Thursday), making their claim of stopping the SPAM on Monday a lie. I used profanity only because I asked several times for them to stop the SPAM, and they started sending it every day. They provoked my angry response. (More reason to avoid them consumers.) Find another provider. Look at how they are treating me...

ORIGINAL POST: We have used this company several times. The work is acceptable, but many people online are reporting poor quality work lately. My problem with this company is the simple fact that they send you spam constantly after you make a purchase. There is no phone number and they will not respond to email. There are other companies that do the same work for less. This consumer recommends to buy elsewhere.

4 mai 2026
Avis spontané
Logo de Fracture

Réponse de Fracture

We completely understand that some customers would prefer not to receive promotional emails. All our emails contain an option to instantly unsubscribe at the bottom, and our team unsubscribed your email address immediately on Monday morning after seeing your repeated emails from over the weekend.

Those emails contained excessive profanity and verbal abuse, to which our team is not obligated to respond. They also contained this email:

"Since you morons won't leave me alone, I will start posting 1-star reviews and say your products and company are garbage."

Every Fracture print has a 100% Happiness Guarantee on its print quality and manufacture, but it seems likely that this Trustpilot review does not pertain to the quality of your printed order from April.

Noté 5 sur 5 étoiles

Beautiful and Meaningful Floral Prints

I absolutely love the Pressed Floral Prints from Fracture. The artwork is beautiful, delicate, and meaningful, and the quality feels elevated in person. I chose several florals that represent special birth months and memories in my family, and they created the sweetest little gallery wall in our home.

I especially love that they are printed directly on glass. It gives the artwork such a clean, refined look and makes the colors feel soft but still vibrant. They arrived ready to hang and were very easy to install. Such a thoughtful gift idea for Mother’s Day, birthdays, or anyone who loves meaningful, personal decor.

15 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Great quality just need more sizes

Quality of the photos and materials are great. My only suggestion for improvement is to allow more sizes, specifically more wide formate rectangle sizes. I would love to have some of my landscape photos done by Fracture, but the limited sizes crop off significant portions of the photo. (Would love to see some 12x24, 20x40, 24x48, etc.)

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Satisfaction guarantee- they stand by it!

I have ordered from Fracture before and really liked the quality. Some of the prints this time look overexposed and horrible. They immediately replaced them and fixed them to look so much better! Their satisfaction guarantee is worth it. I will order again

31 mars 2026
Avis spontané
Logo de Fracture

Réponse de Fracture

We're so sorry to hear your prints turned out like that, Elizabeth! That's definitely not what we expect. We have a 100% Happiness Guarantee and would love to get you some replacements that look much better. Please check your email for a message from our team!

Noté 5 sur 5 étoiles

I've ordered many times from…

I've ordered many times from FractureMe.com. My recent order was lost by the carrier, so I reached out to customer support and was helped by a wonderful lady named Jessica. And in a heartbeat she solved everything! When a company stands with you like this and doesn't give you the run around? It is certainly worth doing business with, and I certainly will! 👊🏾💯👊🏾

5 mars 2026
Avis spontané

L’expérience Trustpilot

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