Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have ordered several glass enlargements from Fracture & absolutely love them! I have received many compliments on how bright & vivid the landscape photos have come out. The packaging was great. I... Voir plus

Noté 5 sur 5 étoiles

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Voir plus

Noté 2 sur 5 étoiles

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Voir plus

À propos de l'entreprise

  1. Service d'impression de photos

Écrit par l'entreprise

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

708 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(708)

106 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A Very Happy Customer

Using Fracture's website was easy to setup and send my photos. The site even made it clear that my photos were high-quality images. Shipping and packaging was great. And, I couldn't have been any happier with the quality and finish of the finished product!

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

After experiencing issues with…

After experiencing issues with uploading the image, I emailed them with my difficulties, and they jumped right on it.

I received my image in a very prompt and timely manner. I especially appreciated the extra care and protective measures they took in packing it up.

The final product is stunning and hangs prominently in my room, so it is the 1st thing I see when I open my eyes.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

We absolutely loved our picture

We absolutely loved our picture! It was a picture of my husband and his son. It was a birthday gift to his son. He absolutely loved it also. We are so happy; you definitely will have more business with us!

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My picture leveled up!

I had a picture that I uploaded, it came out beautiful! I opted for the glare free add on and I'm so happy I did!

The picture was shipped securely and the quality is superb!

Thank you for bringing my photo to life!

Rose V

1 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

Non glare only

Always order non glare.Pictures usually are going to be hung in lighted rooms and not in closets
Picture quality was good but the glass that is glossy makes the photos hard to see.
It loses all the effect and really ruins the photos.
Should not even offer shiny glass.
Unhappy with the photos cause I cant see them half the time!!

29 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I have done a lot of business with this…

I have done a lot of business with this company and recently, to show appreciation (or not), they sent me a 35% off coupon....Great!! Until is wasn't...They have a 115 dollar minimum for free shipping with this offer...So if you want to do a large rectangle print without the offer it comes out to 129 dollars with tax and free shipping..If you want to use the coupon the total NOW ADDS 25.00 SHIPPING BECAUSE IT IS BELOW THE 115 DOLLAR MARK. The final price is 109. So, now your actual discount is 16% not 35% as advertised...This should be considered as misleading the public and a compromise in customer trust!! Due to this, what I call trickery, in the future I will evaluate my options. When I experienced this, I sent Fracture an Email and they just treated it as too bad so sad....To add insult to injury, they fraudulently tell you at the end you saved 41.65 when, in fact, you only saved 20.31

5 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

I’ve done a lot of pictures to canvas but had a shot I took in London that I wanted a clear sharp look to. So, I tried Fracture and their glass print. Uploading and configuring the shape and look I wanted was intuitive on their web site with multiple sizes available. I settled on the size and hit purchase. It arrived within a week well packaged and secure. I was amazed when I opened it to how brilliant it looked! I’ll be back for more for sure.

11 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Their customer service was excellent--2…

Their customer service was excellent--2 of my print were over exposed and they corrected them and quickly replaced them. I did order them with the matte finish--so they do not look like they are on "glass" but therefore there is also no reflection from the windows on them

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Not our last order

When we received our picture the first time we couldn't of been happier. So when we had and important event in our family we wanted to capture it like we did the first. We were not disappointed. Thank you for the wonderful turn around time and great customer service.

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Matte Photos

I have bought several matte wall photos from Fracture and have been very happy with all of them. They have excellent customer service and stand strongly behind their product!

30 juin 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus