Produkt bardzo ladny, dostawa szybka bez problemu, faktura zakupu przysłana na meila, Dostawa pod drzwi . Paczka nie uszkodzona , bardzo dobrze zabespieczona. Polecam
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Lisez les avis des autres
Great prices, ability to collect and good communication. They called as soon as it arrived which meant I finished the job sooner than expected. Have just ordered floors for 2 more rooms from them.
L'entreprise a répondu
This company provided different shades of what should have been a single uniform patterned vinyl. Upon complaint, my integrity was questioned and then they used a cover-all clause to deny respo... Voir plus
L'entreprise a répondu
I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de revêtements de sol
- Magasin de moquette
- Magasin de design et de décor intérieur
- Vendeur de meubles en gros
- Magasin de rénovation
- Fournisseur de bois et de laminés
Écrit par l'entreprise
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
Coordonnées de contact
Unit 9 Newbury Works , BA3 5RX, Coleford , Royaume-Uni
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
4,5
Excellent
182 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order
Easy to order - deliver times were accurate- excellent communication
6 avril 2026
Avis spontané
Réponse de FranklyFlooring&Furniture
Thank you for your feedback. We’re delighted the ordering process was simple, the delivery timings were accurate, and that our communication kept everything running smoothly for you. We really appreciate your support and hope to assist you again in the future.
Floortastic service
Great communications very fast to respond to emails really cannot fault the service I received when dealing with a small delivery issue, I wish more companies were this easy to deal with. Prices are good and ordering is a very simple process.
13 avril 2026
Réponse de FranklyFlooring&Furniture
Thank you for such a detailed and thoughtful review. We’re especially pleased to hear that the communication and support stood out when resolving the delivery issue. We always aim to make things as straightforward and stress-free as possible for our customers, so your comments really mean a lot to us. It’s fantastic to know you found the ordering process simple and the pricing competitive too. We truly appreciate your support and hope to help you again in the future.
Réponse de FranklyFlooring&Furniture
Thank you for your review. We’re delighted you were happy with the flooring and felt it offered great value for money. It’s also great to hear our communication helped make the experience a positive one from start to finish.
Communication was excellent and items…
Communication was excellent and items received earlier than expected
23 mars 2026
Réponse de FranklyFlooring&Furniture
Thank you for your feedback. We’re really pleased you were kept well informed throughout and that your order arrived even sooner than expected. We truly appreciate you taking the time to share your experience with us.
Great communication and perfect…
Great communication and perfect delivery. Would highly recommend 5 star review
1 avril 2026
Réponse de FranklyFlooring&Furniture
Thank you so much for the fantastic review. We’re delighted everything arrived perfectly and that our communication throughout the process stood out for you. Your recommendation and 5-star support genuinely mean a lot to the whole team.
Réponse de FranklyFlooring&Furniture
Thank you for your review. We’re so pleased you found the ordering process simple, the delivery quick, and the product good value for the quality provided. We really appreciate your support and hope to see you again soon.
Great service
Great service and communication, placed two orders and all delivered as expected and products as expected. I would reorder.
1 avril 2026
Avis spontané
Réponse de FranklyFlooring&Furniture
Thank you for your continued support. We’re delighted both of your orders arrived exactly as expected and that you were happy with the products and communication throughout. Knowing you would order from us again is the best compliment we could receive.
A great company to deal with
A great company to deal with. Good prices and communication.
20 mars 2026
Réponse de FranklyFlooring&Furniture
Thank you for your kind comments. We’re delighted you were happy with both our pricing and communication throughout your order. It’s always our aim to make the whole process simple and stress-free, so your feedback means a lot to us.
Easy to order
Easy to order, staff helpful. Delivery by XDP seemed a bit slower than I expected
18 mars 2026
Réponse de FranklyFlooring&Furniture
Thank you for your honest feedback. We’re pleased to hear you found the ordering process straightforward and our team helpful throughout. We do appreciate your comments regarding the delivery speed with XDP and will certainly take that on board. Thanks again for choosing Frankly Flooring.
Really great service
Really great service . . Was dispatched and arrived quickly . . Product as described
28 mars 2026
Avis spontané
Réponse de FranklyFlooring&Furniture
Thank you for the lovely feedback. We’re really pleased your order arrived quickly and that the product matched exactly what you were expecting. We appreciate you choosing Frankly Flooring and hope to help again in the future.
Swift services and quality product
7 mars 2026
Réponse de FranklyFlooring&Furniture
Thank you for your review. We’re pleased to hear you were happy with both the speed of service and the quality of the product. Your feedback is greatly appreciated and we hope to assist you again in the future.
Réponse de FranklyFlooring&Furniture
Thank you for taking the time to leave a review. We’re glad our team could help with advice before ordering and that you were pleased with both the pricing and speedy delivery. We really appreciate your support.
Van Gogh flooring
Very happy with flooring, price and especially updates with delivery.
Thanks
5 mars 2026
Réponse de FranklyFlooring&Furniture
Thank you for your feedback. We’re delighted you were happy with the flooring, the price, and especially the delivery updates along the way. Keeping customers informed is really important to us, so it’s great to hear that stood out during your experience. Thanks again for your order.
VIctoria Regal Twist Carpet & Tredaire Underlay
Delighted with the service and communication throughout from Mille and Tyler.
The price was also fantastic.
It was my first time purchasing carpet and underlay online and getting it delivered to Scotland and I wouldn’t hesitate to use this shop again .
Thank you all so much
22 février 2026
Réponse de FranklyFlooring&Furniture
Thank you so much for your lovely review. We’re thrilled to hear that Mille and Tyler were able to make your first online carpet purchase such a positive experience. Ordering flooring products for delivery to Scotland can sometimes feel daunting, so it’s great to know the communication, service and pricing all gave you confidence throughout. We truly appreciate your kind words and look forward to helping you again in the future.
Great customer service and…
Great customer service and communication. Would definitely recommend!
24 février 2026
Réponse de FranklyFlooring&Furniture
Thanks so much for the recommendation. We’re delighted you felt well looked after throughout the process and that our communication kept everything clear and straightforward. Your support means a lot to us.
Great value for my underlay even…
Great value for my underlay even including delivery.Great updates and customer service
3 mars 2026
Avis spontané
Réponse de FranklyFlooring&Furniture
Thank you for your kind feedback. We’re really pleased you found our underlay to be great value, even with delivery included. Keeping customers updated and providing helpful service is something we take pride in, so it’s lovely to hear that reflected in your experience.
Excellent service and prices
Excellent service and prices. Arrived when it was supposed to.
12 février 2026
Réponse de FranklyFlooring&Furniture
Thank you for your review. We’re delighted you were happy with both the service and pricing, and that your order arrived exactly when expected. We appreciate your support and hope to assist you again soon.
Great product and price
The product was exactly as described, top quality and no problems.
6 février 2026
Réponse de FranklyFlooring&Furniture
We’re so glad to hear everything met your expectations. Providing quality products with an accurate description and a smooth experience is exactly what we aim for, so your feedback is greatly appreciated. Thank you for choosing Frankly Flooring.
Straightforward delivery good value
Set delivery days means you know what to expect. Could track it and was delivered early and in good shape. Easy to do business with. Exactly what I wanted and better than the high street rubbish.
1 février 2026
Réponse de FranklyFlooring&Furniture
Thank you for the fantastic feedback. We’re pleased the scheduled delivery and tracking made the process straightforward and reliable for you. It’s great to hear the flooring arrived in perfect condition and lived up to expectations — especially compared to the typical high street options. We really appreciate your comments and hope to help again in the future.
Firstly competitive price and delivered…
Firstly competitive price and delivered to your door will use again
29 janvier 2026
Réponse de FranklyFlooring&Furniture
Thank you for your review. We’re delighted you were happy with both the pricing and the convenience of having everything delivered straight to your door. We really appreciate your support and look forward to supplying you again in the future.
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