I spoke to a lady to ascertain when the leather messenger bag would arrive. She was friendly as well as professional and explained the hand made detail that had to be completed. The bag arrived when e... Voir plus
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I wanted to wait until I had used the bag several times before I reviewed it. The bag arrived around 2-3 weeks after ordering it and when I queried this with customer service I was resp... Voir plus
Beautiful high quality bag, exquisitely presented in a custom made box - a wonderful purchase or gift for anyone. The photos don’t do it justice! Excellent service from this company - highly recomme... Voir plus
My bag was delivered in good time with a delivery company that allows pick ups from a local shop, which made life easy. The bag (hitchhikers guide to the galaxy) is well made with plenty of room and i... Voir plus
À propos de l'entreprise
À propos de Frederic St James
Écrit par l'entreprise
Every bag is unique, from the cut of the leather to the detail and finishing oils used creates a product that will last a lifetime.
Coordonnées de contact
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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My fully grain Italian leather backpack…
My fully grain Italian leather backpack cognac, brown Wow, yet again, another amazing and exciting purchase The quality stitching, craftsmanship it’s outstanding I would highly recommend it a must have, also the service
Which I received from Frederick St James was excellent, they kept me updated throughout the whole experience
Excellent product well worth the wait
The perfect Blend of Style and function
I recently purchased this handcrafted leather backpack, and I couldn’t be more thrilled. The quality is outstanding, with attention to detail that showcases true craftsmanship. It’s not only beautiful but also practical and sturdy, perfect for daily use or travel. The leather has a rich, luxurious feel, making it a standout piece. Comfortably fits a 13-inch laptop, adding to its practicality for work. Highly recommend this backpack for anyone seeking a blend of style and durability!
I have asked numerous times for an…
I have asked numerous times for an invoice and have not recieved one. The bag is great but the customer service is lacking
Beautifully made and delivered promptly
Beautifully made and delivered promptly
Great product, great service
A wonderful product. I'm delighted with it. The company kept me informed of progress as it took a little while to be dispatched. I couldn't have asked for more.
Wonderful bag
Wonderful bag, good quality and durable. Perfect for travel and quite stilish. Thanks for 10% discount, price was right too!
Beautiful bag that will be used for…
Beautiful bag that will be used for many trips away. Perfect size for the plane and would highly recommend.
Great product and beautiful finish
Great product and beautiful finish. Love it.
But the delivery was not perfect as they left it next door without notice.
Housewife Paris in green
I rarely buy hand bags,so I wanted something stylish,beautiful quality,and made to last.I am not dissapointed.Beautiful,thankyou,Rachaelle x
unfortunately the cream I bought did…
unfortunately the cream I bought did not remove marks, from bag
Fantastic Service From Order To Delivery - Definitely Recommended.
Ordered 'The Good Earth' Backpack. Pleased to say it is a beautifully finished very high quality product - certainly looking to getting may years of use.
Was kept up to date on progress of order.
Website is well laid out and easy to navigate - product information is superb.
Quality and service - first class
Very good quality shoulder bag. A quality and price simply no longer available in the UK since Brexit. Delivered on time, beautifully packaged and presented - makes a great gift
nice bag and good service
We are happy with the bag and their service we got. The customer service of this company , Hayley , is warm and helpful. We had a little bit accident, but it resolved perfectly in the end.
Good communication throughout. Product met high expectations.
Good communication.
From purchase to delivery I couldn’t…
From purchase to delivery I couldn’t have been happier
Hayley was so polite and efficient with my queries
The bag is beautiful fabulous value sold as seen and came in a beautiful gift box
Thank you for a wonderful birthday present for my husband
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