I spoke to a lady to ascertain when the leather messenger bag would arrive. She was friendly as well as professional and explained the hand made detail that had to be completed. The bag arrived when e... Voir plus
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Lisez les avis des autres
I wanted to wait until I had used the bag several times before I reviewed it. The bag arrived around 2-3 weeks after ordering it and when I queried this with customer service I was resp... Voir plus
Beautiful high quality bag, exquisitely presented in a custom made box - a wonderful purchase or gift for anyone. The photos don’t do it justice! Excellent service from this company - highly recomme... Voir plus
My bag was delivered in good time with a delivery company that allows pick ups from a local shop, which made life easy. The bag (hitchhikers guide to the galaxy) is well made with plenty of room and i... Voir plus
À propos de l'entreprise
À propos de Frederic St James
Écrit par l'entreprise
Every bag is unique, from the cut of the leather to the detail and finishing oils used creates a product that will last a lifetime.
Coordonnées de contact
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Excellent product.
Quality I was expecting
Lovely Item
Happy with email communication.
My partner is very happy with his item.
Please remove the Shop link on the order confirmation though because this is misleading and provided incorrect information.
Overall, would purchase from you again.
Response was good when product was only…
Response was good when product was only part delivered.missing part was eventually suplued
An excellent quality bag for a good…
An excellent quality bag for a good price
Fantastic handbag
Fantastic handbag. Beautiful quality leather and well made. Love it.
Original item was lost in the post, but the Customer Service team were on it before I knew and sent me another. Seamless from them.
Thank you!
I love my backpack/bag. Well worth the money!
I love my backpack/bag, I went for the Emma! The quality of the leather is absolutely top notch. The rich brown colour is gorgeous! Every stich has been well attended to and it looks durable, timeless. I use it for work, it fits my laptop, foldable umbrella, a small lunch and water bottle... and all the daily bits I need. Well worth the money. I would highly recommend.
Excellent!
Excellent interaction with this company. Excellent service and excellent goods.
Very pleasantly surprised
Very pleasantly surprised , took a punt buying something like this from the internet. However this really is a proper quality solid leather bag . I’ve got a 66 “ chest and it just fits nice . Very pleased , can’t wait to wear it in . Not sure what the top flap is for though . 10/10
Absolutely beautiful quality bag so…
Absolutely beautiful quality bag so proud to take it out. Stunning
Good Quality and Delivered within the…
Good Quality and Delivered within the time window stated
Five star quality leather is excellent…
Five star quality leather is excellent for the price point one of the fastest shipping. I have seen ships in four days overseas to the US.
Superb after-care
Hayley at Frederic St James has been BRILLIANT! we had complications about where my husband's bag should be sent and she kept me informed all the way through and was really helpful. After he got the bag we realized the bag strap is quite short for him (he's 6'3") and sent a photo of the bag and how teh same bag looked on his friend who is the same height. We think the bag strap has been shortened for style since our friend bought his but we didn't realize this. Hayley was AGAIN BRILLIANT! she sourced an older bag model with LONG strap and has sent that out to us! WHAT AN AMAZING COMPANY! bag is GORGEOUS - did I say?
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