Bentley Telecom Limited Avis 

248
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Since Bentley took this account over from the prior Greek provider the service has been excellent. But the tech is rather outdated so we've cancelled our contract. We're now paying €4 / month more... Voir plus

Noté 5 sur 5 étoiles

Wonderful service throughout the process. Was dreading the change to a new provider but this was a smooth and stressless experience. Thank you Lauren for being so supportive. So reassuring to have l... Voir plus

Noté 5 sur 5 étoiles

Helpful & professional. Easy to contact via a telephone with good response time. Honest and reliable promptly doing what they say and what has been agreed. Will happily go back given changing ci... Voir plus

Noté 5 sur 5 étoiles

We were moved to Bentley Telecom when our previous provider ceased trading. From the outset Bentley's team were straight on it and ensured the switch over was painless. They have been very helpful t... Voir plus

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur d'accès Internet
  5. Opérateur de réseau mobile
  6. Service internet et téléphone
  7. Services aux entreprises

À propos de Bentley Telecom Limited

Écrit par l'entreprise

Bentley Telecom is a multi-technology Internet Service Provider with a strong global presence. For the past 24 years, we’ve delivered reliable broadband connectivity for both B2B and B2C customers. We focus on underserved regions and are known for responsive customer service and our proactive adoption of new technologies.

  • 24 years delivering broadband
  • B2B & B2C connectivity
  • Focus on underserved regions
  • Customer-first support
  • Cutting-edge solutions

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(248)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff are great

Staff are great, really helpful and knowledgable. The service has been good and flexible for our needs.

13 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

The best.

I have been with Bentley walker for over 5 years know and they are the best company I have ever used any issues I have had they fix it right away they no everything about the systems they use. First class.

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Exploring The Options

We called FreedoSat because we have very slow broadband at the moment. We simply asked what options there were. Katie spent time with us to explain the options and answer a whole host of questions. She was very understanding and thoughtful. We have not had the installation of Via Sat yet, but the date is quite soon. It was lovely to speak to people who obviously take pride in the service they provide. At no point did we feel under any pressure to make a purchase.

9 décembre 2024
Noté 4 sur 5 étoiles

Solid offering

Clear terms, good and prompt service. When we purchased FreedomSat 4G as a backup connection to our rural property where a landline connection was unreliable, the service worked as advertised and kept us online for work and friends at important moments. Getting access to a self serve portal wasn't the smoothest, which is the only reason this isn't 5 stars, but that may also have improved since.

28 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

First-rate service

Over the years I've been with Bentley Walker, the people I've had dealings with have been very responsive - both the accounts team & the techies. They listen and then advise.
Extremely customer-friendly.

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy

Easy from start to finish. We have rural broadband at 50+ mbps. Were happy!

10 juillet 2024
Noté 3 sur 5 étoiles

Bizarre Reading

When the installer had finished he said it was working on 36.8 ,when l got home l tried one of my apps for internet speed and it said 22 and l tried the other app and that said 25,when we tried to download a program from catchup it took forever to download,so far a bit disappointed with the speed

9 juillet 2024
Logo de Bentley Telecom Limited

Réponse de Bentley Telecom Limited

Thank you for leaving us a review; we are sorry to hear about your experience with the service so far. Checks indicate that the service you have subscribed to with us provides a maximum of 25Mbps download speeds, so the speeds quoted are within specification. However, I encourage you to reach out to our support team to discuss any concerns, as other factors can impact your experience of the service. In addition, we offer different service plans at faster speeds.

Noté 5 sur 5 étoiles

QUERIES

I never had a bad experience when I had a query. It was dealt with it promptly and staff were always helpful and efficient.

28 mai 2024
Noté 5 sur 5 étoiles

Support Whilst O2 was unavailable

Freedomsat kept in touch with us whilst O2 was not available and provided an alternative to O2 so I could continue to work from home and my husband run his small business. The follow up to ensure we had an appropriate connection was brilliant and Kevin was friendly and very helpful. It was most annoying for O2 to be down for so look but Freedomsat kept us up and running - thank you Kevin and the team.

1 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Unable to login to my controls ever…

Unable to login to my controls ever since the new IP address and satellite was fitted by BW.

7 mai 2024
Avis spontané
Logo de Bentley Telecom Limited

Réponse de Bentley Telecom Limited

Thanks for leaving a review. We have been in communication with a colleague of yours and an engineer has been scheduled to attend site to resolve the issues raised.

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