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Lisez les avis des autres

Noté 4 sur 5 étoiles

Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I'm really disappointed that the thickness of the brown rice spaghetti has been changed – it makes a huge difference to the texture - and to how it cooks –it now breaks up into short bits - please br... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... Voir plus

Noté 4 sur 5 étoiles

Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Magasin d'appareils de cuisson
  3. Minoterie
  4. Fabricant de produits alimentaires
  5. Fabrication d'aliments

Écrit par l'entreprise

Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

82 avis

5 étoiles
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Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(82)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

left an item out haven't replied to…

left an item out haven't replied to enquiry form

Edit: eventually got in touch and sent out replacement

21 septembre 2025
Logo de Freee Foods

Réponse de Freee Foods

Dear Vickie,

Thank you for taking the time to provide your feedback. We apologise that an item was left out of your order and that your enquiry form was not responded to promptly. The missing item has now been sent and should be with you shortly.

If you have any further questions or concerns, please do not hesitate to get in touch directly. We appreciate your patience and hope to provide you with a better experience in future.

Kind Regards
Freee Foods Team

Noté 2 sur 5 étoiles

we often buy the 500g brown rice pasta…

we often buy the 500g brown rice pasta for the considerable price of €6.70. We recently ordered the same product to find they have changed the packaging in order to reduce the quantity to 400g but keep the same price. Is €6.70 not already quite steep for 500g??? just a bit depressing really

9 septembre 2025
Avis spontané
Logo de Freee Foods

Réponse de Freee Foods

Dear Ian,

Thank you very much for taking the time to share your concerns and for your continued support of our brown rice pasta. We fully appreciate your disappointment regarding the recent change from 500g to 400g packaging. Please be assured that our recommended retail price has been adjusted accordingly to reflect the new product size. However, individual retailers set their own prices, and we have no control over how these are applied at the point of sale.

We sincerely regret any frustration this may have caused and remain committed to providing the highest quality products to our customers.

Your feedback is invaluable to us, and we thank you once again for bringing this matter to our attention.

Kind Regards
Freee Foods Team

Noté 5 sur 5 étoiles

I.B.S and gluten free sufferer

Having suddenly found out that I have I.B.S and have to go gluten free, your company were a God send.
To be able to eat bread and cook dishes that require flour, I'm now able to eat.
Excellent choice of products and quick delivery.

23 juin 2025
Noté 1 sur 5 étoiles

problems has now been resolved.

Terrible package resulted in broken bags paid for 30 got 29 plus 3 broken bags can’t speak to anyone to tell them the problem I am a regular customer very disappointed

Pleased to say Freee Foods have since apologised and I'm waiting for delivery. I do Love their produce, and will certainly be ordering again in the near future. Thank You.

23 mai 2025
Logo de Freee Foods

Réponse de Freee Foods

Dear James,

We're truly sorry to hear about your recent experience and understand how frustrating this must have been—especially as a loyal customer. Receiving fewer items than ordered, along with damaged ones, is not the level of service we strive to provide.

Please accept our sincere apologies for the inconvenience. We'd like to make this right. I have passed your order details to our orders team who will be in-touch to help.

Kind Regards,
Freee Foods Team

Noté 5 sur 5 étoiles

Prompt delivery of lovely goods

Prompt delivery of lovely goods.
Needs an extra layer of packing as the items moved and one packet split, first time this has happened so not going to reduce satisfaction level.

22 mai 2025
Noté 5 sur 5 étoiles

The speed of delivery

The speed of delivery was quick and efficient. No problem with my order at all. I got a little confused and went to Doves Farm I think they should put a little note on that website to tell you to go to Doves Farm Freee if you need Gluten Free. Now I have new bread maker I a back to making my own.

22 mai 2025
Noté 4 sur 5 étoiles

Most of my order was fabulous for the…

Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle to break one in half with my hands.

22 mai 2025
Noté 5 sur 5 étoiles

First class

From ordering to delivery it was smooth sailing. The website was easy to navigate and very simple to use. The delivery was quick and I loved that there wasn’t too much packaging. Highly rate.

22 avril 2025
Noté 5 sur 5 étoiles

I have always been very pleased with…

I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchased flour when I made some Christmas puddings as they sell some lovely different flours.

23 janvier 2025

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