I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Voir plus
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I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Voir plus
L'entreprise a répondu
Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Voir plus
L'entreprise a répondu
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Écrit par l'entreprise
Coordonnées de contact
2 Ponds Edge Dr, 19317, Chadds Ford, Etats-Unis
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Excellent
751 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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I give Joe 5 stars
I give Joe 5 stars! He has been amazing with this entire process! Everything has been explained to perfection! I truly appreciate his time and knowledge on every aspect of the entire process!
21 juin 2022
Dominic Salemi was a resource within…
Dominic Salemi was a resource within your company who made the whole experience much easier & less cumbersome. He assisted at every turn & was Johnny on the spot when I needed him.
Thanks Dominic!
21 juin 2022
Very helpful and grear to work with
15 juin 2022
Michael was great.............just…
Michael was great.............just having problems getting an appraiser here to see my home.
26 mai 2022
Great people and a quick easy refi.
26 mai 2022
Absolutely the best customer service I…
Absolutely the best customer service I have received!
26 mai 2022
Nick Casale was the first lender i…
Nick Casale was the first lender i called back. He explained several factors of the equity loan. I called others lenders but decided to go with Nick. His professional, and approachable attitude set my nerves at ease with the project I had in mind.
17 mai 2022
James Doyle
James Doyle was a pleasure to do business with. He was pleasant, courteous, and knew his stuff very well. I would highly recommend him as a credit to your company.
15 mai 2022
The hidden fees made it uncompetitive…
The hidden fees made it uncompetitive w/my other offer. And now my husband and I are getting copious phone messages from your staff. Get real.
10 mai 2022
first time buyer!
Loan Depot has so far proven t be a transparent process. Our agent Will T. has walked both my husband and I through the this very carefully. Our previous experience with a popular American bank was surprisingly deceptive. Then we tried an online bank to begin the process and were pushed with a hard sell and a notary at my door 2 days later signing papers before ever seeing an actual estimate. Thanks Will for sticking with us.
23 avril 2022
Everything was fine with my lender…
Everything was fine with my lender oficial and I’m grateful
15 avril 2022
Excellent customer service.
4 avril 2022
Mortgage shopping enhanced by…
Mortgage shopping enhanced by freerateupdate.com connected me to many lenders, albeit too many. To get that 5th star, they would need to inform me whom they intend to send my data to, and allow me to select just the few that based on metrics and ratings they show, make sense to work with. Or, take my core data, profile it, match to lenders looking for that, get bid rates, present the rates all at once, on an ongoing competitive bid basis over 3 days letting them outbid each other. The volume of calls is good for shopping, but it is not efficient.
29 mars 2022
The process was very simple and the…
The process was very simple and the loan officer Matt Angelo was nice, responsive and very easy to work with. I would recommend Cross Country for a re-finance.
28 mars 2022
All parts of the process were handled…
All parts of the process were handled professionally and pleasantly.
22 mars 2022
My initial contact has been excellent…
My initial contact has been excellent ADAM DELON in process of financing still to be contacted with next person ie loan processor
18 mars 2022
Refinancing my Home
I applied for refinance on my home. Greg Schroeder and Scott Drauher were awesome. They were very helpful and patient with me in all the processing. Very friendly and courteous. They kept me informed on everything. I look forward to dealing with Rocket Mortgage. They have great customer service and I will definitely recommend them to everyone.
18 mars 2022
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