I applied to refinance my home thro Lakeview and they promptly responded back. They answered all my questions, always very professional and quickly replied back to make my experience very easy and com... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
At times it was very frustrating. The portal to load documents to was easy, but I was always being told by the employees that they couldn't find or couldn't access the documents I loaded. Which requir... Voir plus
L'entreprise a répondu
Jon Ulliman was great at Servicing our loan for our refi on our current home. It was a very smooth and fast experience. We would highly recommend Jon and would use his services again in the future.... Voir plus
L'entreprise a répondu
From the first phone call to inquire about a Home Equity loan, a very knowledgeable loan officer answered all of our questions. Every representative that called was extremely helpful and friendly.
L'entreprise a répondu
À propos de l'entreprise
À propos de Lakeview Loan Servicing, LLC
Écrit par l'entreprise
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 04/06/26, www.eMBS.com
Coordonnées de contact
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Etats-Unis
- 1-855-294-8564
- lakeview.com
4,4
Excellent
123 avis
Demande des avis aux clients
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My loan was unfortunately transferred…
My loan was unfortunately transferred to Lakeview/Loan Care for servicing and ever since that happened I receive constant emails about HELOCs and today I also received a call informing (not asking) that a loan officer would go over my mortgage benefits. When I said no that I had never been bothered prior to moving with them they hung up on me. Extremely poor customer service and worth ethic. I dont know how they are still in business because when I looked them up to leave this review, there was terrible reviews all over.
15 juin 2026
Avis spontané
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to leave a review. We’re sorry to hear you had a challenging experience with our team. Our goal is to always provide excellent customer service, and we’re disappointed that we didn’t meet expectations. To address your concerns, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We’re committed to resolving any issues as quickly as possible and look forward to connecting with you.
Customer service was great
Customer service was great. Everyone was polite and friendly. Answered all my calls and questions.
21 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Marc and team were great to work with
Marc and team were great to work with, we accomplished everything I needed to faster and easier than I could have expected.
30 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Friendly and very fast.
The entire team was very friendly. Tamara E was a beast with my loan and I'll highly recommend using her. She's a very strong communicator and will do everything in her power to get you the best apr% with her team.
20 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Dalton, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Jon Ulliman was great at Servicing our…
Jon Ulliman was great at Servicing our loan for our refi on our current home. It was a very smooth and fast experience.
We would highly recommend Jon and would use his services again in the future.
22 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Both Louis and Daniel were supporting…
Both Louis and Daniel were supporting and very helpful. They made the refinancing process smooth and easy. Highly recommend services from these gentlemen!
15 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Linh, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
At times it was very frustrating
At times it was very frustrating. The portal to load documents to was easy, but I was always being told by the employees that they couldn't find or couldn't access the documents I loaded. Which required me to load them again or send them directly to the email for the employee. This happened way too many times. I was even told by one employee that this is normal for them. I think someone should require more from the IT department to fix this issue.
20 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks for taking the time to share your thoughts! We're pleased to be part of your homeownership journey, and your input helps us improve and exceed your expectations. We appreciate the trust you’ve placed in Lakeview!
Réponse de Lakeview Loan Servicing, LLC
Hi James, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Second time using Lakeview
We had such a good experience with our first Mortgage, of course we wanted to use Lakeview again. Everyone step was smooth. Great communication! Excellent customer service and a great rate.
13 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Laura Baker
Laura Baker, Don Regan made the process PAINLESS! I already told a couple of my friends that Lakeview is the way to go! SALUTE!!!!
8 mars 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for leaving us a 5-star review, Laura! We’re so happy to hear that our team exceeded your expectations. It’s such an honor to be your partner throughout your homeownership journey.
Excellent Customer Service
Excellent customer service. Clear and concise communication. Prompt.
5 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Gail, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Great customer service
Great customer service. Just completed a refinance with them, very smooth.
29 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Raymond, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
I only use Lakeview for my IRR VA…
I only use Lakeview for my IRR VA refinance needs. Not only do they make the entire process easy and quick, their personal service is FIRST RATE !
1 juin 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Frank, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
From the first phone call to inquire…
From the first phone call to inquire about a Home Equity loan, a very knowledgeable loan officer answered all of our questions. Every representative that called was extremely helpful and friendly.
10 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
How do you make a stressful process more stressful?
We had a home financed with Lakeview for over 5 years with not a single issue. So, when we sold and later purchased another home, we thought it just a natural choice to go with Lakeview. We actually looked forward to doing business with them again. The process started out smooth enough but eventually just spiraled down into one issue after another. We were asked to complete the same tasks over. Every time we should have been done, some other issue came up. I wasn't sure we were ever going to close. Through this process, we were given 4 different closing dates! Finally, we were cleared only the day before closing. Buying a home is stressful enough, and Lakeview compounded the stress relentlessly. Hopefully, moving forward there won't be the same drama as the financing process.
Update: So now that this is all behind us now... I am confident that things will be business as usual. We look forward to getting back to a normal business relationship.
12 mai 2026
Réponse de Lakeview Loan Servicing, LLC
We appreciate you taking the time to provide feedback on your recent home loan experience. We’re disappointed to learn that it didn’t meet expectations. Ensuring your satisfaction is our priority, and we’re currently reviewing your account to address your concerns. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to the opportunity to improve your experience.
My loan officer Michael D and Winston H.
8 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Great customer support
The process was straightforward and Josh Hicks provided all the support we needed.
1 juin 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks for taking the time to share your thoughts! We're pleased to be part of your homeownership journey, and your input helps us improve and exceed your expectations. We appreciate the trust you’ve placed in Lakeview!
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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