FreeRateUpdate.com Avis 

751
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Voir plus

Noté 2 sur 5 étoiles

I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. aussi dans
  3. Prêteur hypothécaire

Écrit par l'entreprise

FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co

Écrit par l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

751 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(751)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Western Capital is fantastic!

I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm very thankful for the help I have received via Western Capital.

14 octobre 2026
Noté 5 sur 5 étoiles

Outstanding information

The financial representative
Is very knowledgeable, I'm happy with way business us conducted

10 octobre 2026
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Réponse de FreeRateUpdate.com

Thank you! Glad the representative was so knowledgeable and that you're happy with how things were handled.

Noté 1 sur 5 étoiles

STOP sending me shit

STOP sending me shit. I asked for none of this... Please STOP

28 septembre 2026
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Réponse de FreeRateUpdate.com

Hi Charles, thank you for letting us know. FreeRateUpdate is a free comparison shopping website for mortgage rates. We've removed you from our contact list. If you ever hear from us again, reply STOP or call 844-326-3442 and we'll fix it right away.

Noté 5 sur 5 étoiles

I'm very happy with each of your…

I'm very happy with each of your employees that I have talked to during my experience with each experience

28 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, James! Glad the people you spoke with were so helpful.

Noté 4 sur 5 étoiles

Home Equity Loan HELP

Some what difficult at first,however I was able to get some assistance from my loan officer to help me thru the process. Deborah Gobins was very patient with assisting me thru out the whole loan process !

3 octobre 2026
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Réponse de FreeRateUpdate.com

Thank you, George! Glad Deborah was patient and helped you work through the process.

Noté 5 sur 5 étoiles

Pedro Ayate has been very professional

Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the processing faze. There were too many calls.

1 octobre 2026
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Réponse de FreeRateUpdate.com

Thank you, Marcia! Glad Pedro was so professional and helpful. We're a free matching service and don't place those other calls ourselves, but hope things settle down as the process continues.

Noté 5 sur 5 étoiles

Just keep providing customers with the…

Just keep providing customers with the timely information they need is a great service and appreciated.

28 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Leon! We appreciate you taking the time to share that.

Noté 2 sur 5 étoiles

I have been contacted 3 times by 3…

I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of communication.

30 septembre 2026
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Réponse de FreeRateUpdate.com

Follow-up timing can vary by lender — feel free to call 844-326-3442 directly if you'd like help getting connected.

Noté 4 sur 5 étoiles

loan depot was excellent to work with

loan depot was excellent to work with. thank you for connecting us

28 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Leonard! Glad loanDepot was a great fit and the connection worked out well.

Noté 1 sur 5 étoiles

Cancellation

It

It doesn't play. Cancel now

28 septembre 2026
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Réponse de FreeRateUpdate.com

Shelley, thanks for the feedback. FreeRateUpdate is a free comparison shopping website for mortgage rates, and we've removed you from our contact list. If anything from us still reaches you, reply STOP or call 844-326-3442 and we'll take care of it right away.

Noté 5 sur 5 étoiles

Fast easy and friendly

Fast easy and friendly

28 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Gary! Glad it was fast, easy, and friendly all around.

Noté 5 sur 5 étoiles

Kross was very patient with me and his…

Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our journey! he most definitely a asset to the company as far as I am concerned.

24 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Kevin! We're so glad Kross took the time to walk you through every step with patience and no pressure. That's exactly the kind of experience we want for everyone. Thanks for sharing your kind words!

Noté 3 sur 5 étoiles

Free Rate did what I told them not to…

Free Rate did what I told them not to do. Told them I didn't want my interests of info broadcast "out there". I spent half of several days just waiding thru the names, the mort brokers. They said they would do a "soft pull" of my credit BS. Received a letter from Security National Mortgage stating they pulled the big three, Trans,Exper, and Equifax and did not like my scores etc.. If this dings my credit scores for pulling my credit !!! Don't even know Security National whoever. Free rate is just a leads mill. I'm passed, I'm 71 and tired of these less than upfront offers. Fill Free to contact me about the whole deal. I have secured a HELLOC. Ask be and I'll right a more positive for their outstanding, professional business practice.

19 septembre 2026
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Réponse de FreeRateUpdate.com

Credit pulls at that stage come from the specific lender, not from us — we're simply a free way to compare a few options.

Noté 5 sur 5 étoiles

David Oronoz

David Oronoz, my Agent, has been courteous and patient and is very knowledgeable. He took the time to explain to me in detail and answered all my questions to my satisfaction.

Anna Larsen

21 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Anna! Glad David was patient and took the time to explain everything clearly.

Noté 5 sur 5 étoiles

My loan agent Craig was very friendly…

My loan agent Craig was very friendly and personable. He was very helpful while I was trying to navigate through the application process. I am not very knowledgeable at working computers and smartphones. He was so helpful at helping me through the process. I rate him a 10.

16 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Audrey! Glad Craig made the process easy to navigate.

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, simple, and quick.

6 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Nancy! We're so glad the process felt simple and quick — that's exactly what we aim for. We appreciate you taking the time to share this.

Noté 5 sur 5 étoiles

John Patterson kept me informed and…

John Patterson kept me informed and explained everything and answered all my questions.

11 septembre 2026
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Réponse de FreeRateUpdate.com

Thank you, Betty! We're happy to hear John kept you informed and took the time to answer all your questions — we'll be sure to pass along your kind words to him.

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