I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Voir plus
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I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Voir plus
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Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Voir plus
L'entreprise a répondu
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Écrit par l'entreprise

Coordonnées de contact
2 Ponds Edge Dr, 19317, Chadds Ford, Etats-Unis
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Western Capital is fantastic!
I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm very thankful for the help I have received via Western Capital.
Kelly was very helpful and very patient…
Kelly was very helpful and very patient
She explained very well because I was having trouble with my phone
Outstanding information
The financial representative
Is very knowledgeable, I'm happy with way business us conducted

Réponse de FreeRateUpdate.com

Réponse de FreeRateUpdate.com
I'm very happy with each of your…
I'm very happy with each of your employees that I have talked to during my experience with each experience

Réponse de FreeRateUpdate.com
Home Equity Loan HELP
Some what difficult at first,however I was able to get some assistance from my loan officer to help me thru the process. Deborah Gobins was very patient with assisting me thru out the whole loan process !

Réponse de FreeRateUpdate.com
Pedro Ayate has been very professional
Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the processing faze. There were too many calls.

Réponse de FreeRateUpdate.com
Just keep providing customers with the…
Just keep providing customers with the timely information they need is a great service and appreciated.

Réponse de FreeRateUpdate.com
I have been contacted 3 times by 3…
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of communication.

Réponse de FreeRateUpdate.com
loan depot was excellent to work with
loan depot was excellent to work with. thank you for connecting us

Réponse de FreeRateUpdate.com
Kross was very patient with me and his…
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our journey! he most definitely a asset to the company as far as I am concerned.

Réponse de FreeRateUpdate.com
Free Rate did what I told them not to…
Free Rate did what I told them not to do. Told them I didn't want my interests of info broadcast "out there". I spent half of several days just waiding thru the names, the mort brokers. They said they would do a "soft pull" of my credit BS. Received a letter from Security National Mortgage stating they pulled the big three, Trans,Exper, and Equifax and did not like my scores etc.. If this dings my credit scores for pulling my credit !!! Don't even know Security National whoever. Free rate is just a leads mill. I'm passed, I'm 71 and tired of these less than upfront offers. Fill Free to contact me about the whole deal. I have secured a HELLOC. Ask be and I'll right a more positive for their outstanding, professional business practice.

Réponse de FreeRateUpdate.com
David Oronoz
David Oronoz, my Agent, has been courteous and patient and is very knowledgeable. He took the time to explain to me in detail and answered all my questions to my satisfaction.
Anna Larsen

Réponse de FreeRateUpdate.com
My loan agent Craig was very friendly…
My loan agent Craig was very friendly and personable. He was very helpful while I was trying to navigate through the application process. I am not very knowledgeable at working computers and smartphones. He was so helpful at helping me through the process. I rate him a 10.

Réponse de FreeRateUpdate.com
They was nice and explained to me how…
They was nice and explained to me how things going to work for me.

Réponse de FreeRateUpdate.com
John Patterson kept me informed and…
John Patterson kept me informed and explained everything and answered all my questions.

Réponse de FreeRateUpdate.com
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