All around outstanding! I’ve subscribed to FreeShpping for several years and have found the service straightforward and reliable. The only weak link in the chain is me for not always claiming the s... Voir plus
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Lisez les avis des autres
I just happened to catch that they had been charging me 19$ a month for several months. I don’t recall ever signing up or using this service. Seems predatory to me and scammy.
I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
L'entreprise a répondu
FreeShipping makes it easy to be reimbursed for the things we buy everyday. They have a lot of deals with random BIG companies, and pass that down to us,the consumer. Very useful if you order a lot of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love that i can save money but still…
I love that i can save money but still shop my favorite places!
14 mai 2026
All Around Outstanding!
All around outstanding!
I’ve subscribed to FreeShpping for several years and have found the service straightforward and reliable. The only weak link in the chain is me for not always claiming the shipping rebates in a timely manner. All around great service!!
14 mai 2026
I just happened to catch that they had…
I just happened to catch that they had been charging me 19$ a month for several months. I don’t recall ever signing up or using this service. Seems predatory to me and scammy.
17 mai 2026
Avis spontané
What a scam!!
What a scam!!! They operate on a deceptive op-ups when completing a purchase on a legitimate retail site offering a "$10 back" or a "free trial," which actually signs the user up for a paid subscription! I don't even remember subscribing! Don't fall for this! They have been charging me since January, and I did check my email and I could not find any email from them saying that I subscribe! I went to their website and tried logging in to check on rebates or cash back, and I could not even log in. I clicked on forgot password, nothing came to my inbox to change my password to log in, I even checked my spam folder- NOTHING!!!! If I can give a zero star, I would. This merchant does not even deserve one star!
Reply: No way I was confused! This merchant has been charging my paypal acct. and when I checked out my account in your website, its non- existent! I could not even log in!
11 mai 2026
Avis spontané
Réponse de FreeShipping.com
We’re sorry to hear about your experience, Tina, and understand how frustrating this must feel. Transparency and trust are very important to us, and we never want any member to feel confused about their membership or billing. FreeShipping.com memberships are activated only after a customer accepts the offer and completes enrollment, including agreeing to the membership terms and billing details during sign-up. We also send welcome and membership emails to the address provided at enrollment. If you do not see those emails, they may have been directed to your spam folder, your email was entered incorrectly, or you may be confusing us with a similarly named service. Our Customer Service team is happy to look into this further and help resolve the issue for you. Please email them directly at CustomerService@FreeShipping.com, and they will let you know what they'll need to locate your account.
Excellent customer service
Excellent customer service, am 100% liked it the and its worth of your money
7 mai 2026
Réponse de FreeShipping.com
We truly appreciate your kind words about our team! Thank you for trusting FreeShipping.com with your savings.
Useful if you have a lot shipped
FreeShipping makes it easy to be reimbursed for the things we buy everyday. They have a lot of deals with random BIG companies, and pass that down to us,the consumer. Very useful if you order a lot off of the internet, which I do not. But if I did, I would have kept my FreeShipping account for sure.
16 décembre 2025
Réponse de FreeShipping.com
Thanks for giving us a try and for your sharing your thoughts! We understand that everyone's shopping habits are different, but if you ever change your mind, just reach out to CustomerService@FreeShipping.com and we can reactivate your account!
Best cashback site
Im using this website since 2016, they have the best reward program. If you follow their guidelines properly, this is the best cash back site.
16 avril 2026
Réponse de FreeShipping.com
We're so glad you're a part of our community, Raja! FreeShipping.com has been helping members like you achieve super savings for over 20 years.
Why was I charged 2.00
Why was I charged 2.00? When is this going to be charged?
3 mai 2026
Avis spontané
Réponse de FreeShipping.com
Hello Lynn, it’s likely this charge reflects signing up for a FreeShipping.com trial for 10% Cash Back every day, in addition to many other benefits. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms, before enrollment is completed. If you'd like to cancel your trial before the membership activates in full, our team would be happy to help you at CustomerService@FreeShipping.com or toll-free at 1-800-869-5597.
Used to be a great site
Used to be a great site. Now they seem to refuse to pay even when all their "required" documentation is provided.
16 avril 2026
Réponse de FreeShipping.com
Hello Robin, we know how important it is to see your savings track properly, and we’re here to help. If a claim was denied after additional backup documentation was provided, that may be a sign that the purchase did not meet eligibility requirements. If you'd like to know why a claim was denied, our team is available at CustomerService@FreeShipping.com and would be happy to look into it for you.
They do exactly what they say they do.
They do exactly what they say they do.
Get you discounts and reimburse shipping. I seldom have a month where I dont save over the $20 monthly fee
16 avril 2026
Réponse de FreeShipping.com
We love hearing that you’re seeing real savings, Mary! Make sure you check out our other benefits, like Food Delivery Rebates and Price Protection.
Ive had no problems & receive my monies…
Ive had no problems & receive my monies as promised...SO FAR...THX
16 avril 2026
Réponse de FreeShipping.com
We love hearing that you’re seeing real savings, Debra. Make sure you check out all our benefits, including Shipping Rebates, Food Delivery Rebates, and Price Protection!
WAITING FOR CASH BACK
Almost every time I place an order I have to send the "Where's my cash back" associated with the purchase.
I'm still waiting for cash back from 02/26/2026
26 février 2026
Réponse de FreeShipping.com
Hey Doreen, we’re so sorry for the frustration this has caused, and thank you for letting us know! In most cases, stores take up to 7 days to report purchases made through FreeShipping.com. However, a missing Cash Back claim may take up to 8 weeks to process, as we must wait to hear back from the store where the purchase was made. Many are resolved much sooner than this! Depending on when you made your Cash Back claim, you should be right around that point. If you'd like an update on the status, please contact CustomerService@FreeShipping.com.
Free shipping saved me some money and…
Free shipping saved me some money and that's always great!
16 avril 2026
Réponse de FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Steven, and we look forward to helping you save even more on your next purchase!
Réponse de FreeShipping.com
We truly appreciate your kind words about our team, Mark! Thank you for trusting FreeShipping.com.
The Good & Bad of Freeshipping.com
The free shipping (maximum $10.00) and price protection work extremely well and are quick and easy to apply for and get paid. The 10% rebate is more hit and miss. Not every retailer acknowledges their order, and you have to verify each order you place to make sure you get credit for it. If an order you placed is not acknowledged, you have to e-mail them with documentation of the order. If they agree that the order was placed, you have to wait months for the retailer to get back to them with no communications from freeshipping as the status of all your unpaid orders. I have multiple orders open now over 3 months without any update status from freeshipping. If your placing multiple small orders weekly as I do, this becomes a time consuming process. It would be nice if free shipping added a status code of verification pending. This would at least acknowledge that they are still waiting on the retailer.
16 avril 2026
Réponse de FreeShipping.com
Hello Karen, thank you for reaching out and bringing this to our attention. Our waiting period from Stores to receive order confirmation is 8 weeks, and then our team would follow up with you. We'd love to get in touch and clear up those claims if you haven't heard back yet. We can't look up your membership from here, but please email CustomerService@FreeShipping.com, and they will be happy to help you.
I'm happy with te deal I got from the company.
I'm happy with the deal I got from the company.
16 avril 2026
Réponse de FreeShipping.com
The deals never stop when you have 10% Cash Back and Shipping Rebates!
Speedy Rebates
16 avril 2026
Réponse de FreeShipping.com
We’re glad the process felt simple and speedy, April. Saving money shouldn’t cost you time!
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