All around outstanding! I’ve subscribed to FreeShpping for several years and have found the service straightforward and reliable. The only weak link in the chain is me for not always claiming the s... Voir plus
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I just happened to catch that they had been charging me 19$ a month for several months. I don’t recall ever signing up or using this service. Seems predatory to me and scammy.
I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
L'entreprise a répondu
FreeShipping makes it easy to be reimbursed for the things we buy everyday. They have a lot of deals with random BIG companies, and pass that down to us,the consumer. Very useful if you order a lot of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
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Im very impressed by how
Easy it to cashback for purchase and
For Shipping costs which is Very helpful.
Only issue i ever have is gettjng credit for
Purchase i make on Woot.com. They almost never show up and then got to remember. To
Apply for missing cash back, with my memory issues. I forget to request missing cash bacm at times. Which hhrts my overall budget.
16 avril 2026
Réponse de FreeShipping.com
Hello Columbus, we’re glad you're enjoying your membership and thank you for the feedback! Tracking may be disrupted by browser extensions, ad blockers, switching tabs, or applying outside promo codes. Some stores can also take up to 7 days to report purchases back to us, but if it's been longer than that we are always happy to investigate! Reach out to CustomerService@FreeShipping.com and they would be happy to help you see what may be causing your problems with that specific store.
Not sure how much I am paying per…
Not sure how much I am paying per month. I have been impressed with my refunds and the efficiency of the checks mailed on time.
16 avril 2026
Réponse de FreeShipping.com
Hello Trudy, you can see your billing information in your account profile under Billing. We’re so glad you've been pleased with your payouts!
Very helpful
16 avril 2026
Réponse de FreeShipping.com
We're so glad we could help you, Mary! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
My biggest comA huge problem in getting my cash backplaint is I go through…
My biggest complaint is I go through their site as required to be eligible for the 10%0 cash back! So many times my purchases are not captured so no cash back! If I don't watch the account like a hawk I miss out on numerous purchases for the 10% cash back. Then I have to fight to prove I made the purchase. It is VERY time consuming to get what I deserve because their site fails to work properly! They stand to save tons of money by NOT paying out what they owe customers by not having their purchases automatically register s it is designed to do. Most people don't have the time to check that their purchases have gone through and then they are out the cash back! This is an ongoing problem with Freeshipping and they don't fix it! I pay $20 a month for this service that I feel is substandard at best! They need to do better!
I have read their reply and that is always their excuse but those are not the case they just don't register. It has happened so many times and the issues they talk about are not the problem. Their system is the problem. It is time consuming to fight for your cash back and it happens a good percentage of the time no matter of you have followed all the rules or not! They blame it on other things but that just isn't the case!!
13 avril 2026
Réponse de FreeShipping.com
Hello Valerie, we’re so sorry for the frustration this has caused and thank you for the feedback! We know how important it is to see your savings track properly, and it is a top priority to our team. Purchases may not be captured due to item exclusions, ad blockers, switching tabs, or applying outside promo codes. Some stores can also take up to 7 days to report purchases back to us, but if it's been longer than that we are always happy to investigate! We can't look up your membership from here, but please email CustomerService@FreeShipping.com and they would be happy to help you with those claims.
I didnt sign up for this service
I didnt sign up for this service .
Please cancel membership
15 avril 2026
Réponse de FreeShipping.com
Hello Lisa, to complete enrollment, users have to provide consent and agree to the membership terms before the FreeShipping.com membership can activate. If you no longer want access to our exclusive 10% Cash Back and Rebates, our team at CustomerService@FreeShipping.com would be happy to help you cancel your membership.
Before I could get access to my first…
Before I could get access to my first rebate. I had to pay the monthly fee of $20 and my first rebate was $10. Imagine that! I paid $20 to get $10. Absurd!
16 avril 2026
Réponse de FreeShipping.com
Welcome to FreeShipping.com, Correne! Our monthly membership fee gives you access to exclusive benefits including 10% Cash Back, Shipping and Return Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! Those savings can stack for over $3,000 a year in Cash Back and Rebates. Our team is always available to answer any questions about your membership at CustomerService@FreeShipping.com.
If you order on line often, this is good.
If you order on line often, this is a good prescription to belong to. It now costs $19.00 a month, so you have to use it often to get an amount over that. So far, I am doing okay with it.
16 avril 2026
Réponse de FreeShipping.com
Thank you for taking the time to share this, Babs! We're always working to improve and provide greater value to our members. Make sure to utilize our Food Delivery Rebates and Price Protection to maximize your savings.
Réponse de FreeShipping.com
Thank you for the sharing, Lucinda. We're glad you're enjoying your membership!
My account was automatically closed…
My account was automatically closed without my knowledge. I have been with freeshipping.com for long time and I got this kind of bad experience first time. Very bad experience!
16 avril 2026
Réponse de FreeShipping.com
Hello Travis, I am truly sorry that this happened and we'd like to make it right. Automated cancellations may happen due to repeated failed billings, security flags, or suspicious activity. Member safety and security is always our forefront concern. If you reach out to CustomerService@FreeShipping.com, they'd be happy to help clear this up for you.
I don’t want to pay you every month for…
I don’t want to pay you every month for nothing. Remove me from you subscription list.
16 avril 2026
Réponse de FreeShipping.com
Hey Joanne, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away, guaranteed.
Canceled this subscription many times…
Canceled this subscription many times and I keep getting billed for it!
Please do not bill me anymore!
16 avril 2026
Réponse de FreeShipping.com
Hey Barbara, thank you for bringing this to our attention. We understand your concern and would love to investigate this for you. If a cancellation was completed, you would not have been billed further or have been able to cancel again. If you contact CustomerService@FreeShipping.com they would be happy to look up any accounts matching your information and make sure your membership is cancelled.
pricing are getting too high
16 avril 2026
Réponse de FreeShipping.com
Thank you for sharing your feedback, Lisa. We're continually looking for ways to increase member value and maximize your savings. If there's anything you feel could add more value to the program, let us know at CustomerService@FreeShipping.com. In the meantime, make sure to utilize all your benefits to stack up those savings!
Réponse de FreeShipping.com
Thanks for sharing your thoughts, Cindy! Shopping online can be complicated, but saving money doesn't have to be.
I did not subscribe to this
I did not subscribe to this. And now there is a charge on my checking account
16 avril 2026
Réponse de FreeShipping.com
Hello Joanne! It’s likely these charges reflect joining FreeShipping.com for 10% Cash Back every day in addition to many other benefits. FreeShipping.com memberships do require consent during sign-up, including agreement to the billing terms before enrollment is completed. However, we’re always happy to review your account details if needed. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.
No limits on monthly rebates.
16 avril 2026
Réponse de FreeShipping.com
That's correct! Some of our benefits do have per order caps, but there are no monthly limits, so you can keep collecting savings until you hit your yearly maximum. If you need to make a lot of purchases in a month for birthdays, school, or holidays, we'll have you covered!
Réponse de FreeShipping.com
Thank you for choosing FreeShipping.com, Anita! Your savings journey means a lot to us.
Going through free shipping
Going through free shipping, I was very impressed that it happened the way it did. The refund took a little time but did follow through thank you
16 avril 2026
Réponse de FreeShipping.com
Thank you for being a member of the FreeShipping.com community, Alojhnna! Payouts are sent automatically on the 15th of each month, no minimums or requests needed.
Great experience overall
Great experience overall, if and when the rebates didn’t go through customer service was very helpful and got it all worked out. Will continue to be a member!
16 avril 2026
Réponse de FreeShipping.com
We truly appreciate your kind words about our team, Peter! Providing clear, helpful support is important to us and we’re glad we could assist you. Thank you for trusting FreeShipping.com
Longtime Customer
I’ve been a FreeShipping customer for numerous years and enjoy the cash back bonuses and the free shipping discounts
16 avril 2026
Réponse de FreeShipping.com
We love hearing that you’re seeing real savings, Kathy. Make sure you check out our other benefits, including Food Delivery Rebates and Price Protection!
We canceled the service
We canceled the service. I was charged 41.before I got my ten dollars “refund”. Ridiculous.
16 avril 2026
Réponse de FreeShipping.com
Hey Pamela, we'd love to clarify the structure of our program! FreeShipping.com is a membership program that helps you save money when shopping online. Besides your Welcome Bonus, your membership gives you access to 10% Cashback on all eligible purchases, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions, our customer service team is standing by at CustomerService@FreeShipping.com.
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