All around outstanding! I’ve subscribed to FreeShpping for several years and have found the service straightforward and reliable. The only weak link in the chain is me for not always claiming the s... Voir plus
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Lisez les avis des autres
I just happened to catch that they had been charging me 19$ a month for several months. I don’t recall ever signing up or using this service. Seems predatory to me and scammy.
I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
L'entreprise a répondu
FreeShipping makes it easy to be reimbursed for the things we buy everyday. They have a lot of deals with random BIG companies, and pass that down to us,the consumer. Very useful if you order a lot of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FreeShipping.com
That reliability is how we've been helping our members since 2002! Let us know how to reach 5-stars by emailing us at CustomerService@FreeShipping.com.
Réponse de FreeShipping.com
We love hearing about your experience, Barabara! Shipping costs can be complicated, but saving money doesn't have to be.
Been using FREE SHIPPING for years with…
Been using FREE SHIPPING for years with no issues and complete satisfaction!
16 avril 2026
Réponse de FreeShipping.com
Thank you for being part of FreeShipping.com, Linda! We’re proud to support your savings journey and look forward to many more payouts ahead.
Overall, I've enjoyed my Freeshipping experience. Receiving that monthly check gives me incentive to shop more. The cashback, shipping and price protection Freeshipping offers can't be beat.
Yes. I think the company is doing very well. Good customer service response time
16 avril 2026
Réponse de FreeShipping.com
Thank you for your kind words about our team, Laura! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Received my refund in a timely manner
16 avril 2026
Réponse de FreeShipping.com
We're glad you're received your payout, Louise! Let us know how to reach 5-stars by emailing us at CustomerService@FreeShipping.com.
Not getting credit for my purchases
16 avril 2026
Réponse de FreeShipping.com
Hey Matt, we’re so sorry for the frustration this has caused and thank you for letting us know! In some cases, stores take up to 7 days to report purchases made through FreeShipping.com, which could cause the delay. If it’s been longer than that, please submit a missing Cash Back claim through your Help Center and our team will review it, or contact them directly at CustomerService@FreeShipping.com. We'd love to help you track down those savings!
Réponse de FreeShipping.com
Thank you for the Feedback, Beth. We're glad you're enjoying your membership!
Did what they said they would do!
16 avril 2026
Réponse de FreeShipping.com
Thank you for being a FreeShipping.com member, Ann! We’re here whenever you need us and we're ready to help you keep earning that 10% Cash Back.
Unforgettable
Yes it's a great site to find all your stuff for what ever you have going on, gifts to chose from at an affordable rate.will be coming back for more,would recommend visiting this site.
16 avril 2026
Réponse de FreeShipping.com
We love hearing that you’re finding what you're looking for with FreeShipping.com, Kenneth. Make sure you check out all our benefits, including Shipping Rebates, Food Delivery Rebates and Price Protection!
Real good surveys and nice to get points
16 avril 2026
Réponse de FreeShipping.com
Hey Frank, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! No need to take surveys or count points, we always pay out in cash!
Even after cancelling they charged me…
Even after cancelling they charged me for 3months
12 février 2026
Réponse de FreeShipping.com
Hello Madhurima, we're sorry for any confusion surrounding the cancellation process. If the order cancellation process had been completed, you would not have seen any further charges. If you're unsure about how to cancel or want to confirm the process, our team is always available at customerservice@freeshipping.com, and they can cancel your membership, no questions asked.
FreeShipping is a dishonest company
FreeShipping is a dishonest company. They cancelled my account and continue to say that I cancelled which I did not. They could not tell me who on their end effected the cancellation or how they think it was me. My inquiry was referred to upper management and I was told I was to receive a communication from them within 72 hours from 3/24/26 which has passed and I have heard nothing. I think they cancelled my account because they have raised their subscription price to $20/month whereas my subscription renewal was for $95.88. Why they do not behave in an honest businesslike fashion and just communicate with me in advance of renewal that their rates are changing is beyond me. Their giving me answers which are untruthful and which they cannot or will not corroborate is unconscionable. They are a disgusting dishonest company.
12 mars 2026
Réponse de FreeShipping.com
Hey Cindy, thank you for bringing this to our attention and we are truly sorry for the frustration this has caused. We've connected with Customer Service and I'm so glad to see that this issue was resolved! Thank you for being a loyal member of our community and for your patience. We look forward to helping you to continue to save in the future.
I love getting reimbursed...
I love getting reimbursed for most of my shipping costs. I do not get to the stores very often. Ordering online is how I do most of my shopping. However, shipping costs deter me from ordering at some online stores. This helps me so much. Plus the cash back is a huge help to me. Thank you for this service.
16 avril 2026
Réponse de FreeShipping.com
Thank you for taking the time to share this, Debra! We're always working to improve and provide greater value to our members.
Réponse de FreeShipping.com
Thank you for choosing FreeShipping.com, Kristen! Your savings journey means a lot to us.
This site is a great way to save money…
This site is a great way to save money and I have used it now for a number of years. You can get far more than shipping rebates, because many stores like Home Depot, Macy’s, Nordstrom and more offer 10% cash back on purchases on top of any shipping charges one might incur. On top of that, you can also get those annoying delivery fees back from companies like Door Dash and Uber Eats.
In order for this program to be most effective, you do have to submit copies of receipts for purchases that had shipping on them within 30 days of purchase which means you will have to put some effort in to maximize your benefits.
The fee might seem high, but if you learn to use the site well you should come out ahead like ai did last month when I received my rebate check which was over $145.
Free shipping.com is a legitimate company regardless what some naysayers have posted about the company. Give them a try and hopefully you will like them as much as I do.
16 avril 2026
Réponse de FreeShipping.com
Thank you for sharing your savings experience, Douglas. We love hearing that you’re seeing real results and maximizing your payouts. We’re excited to keep the savings going and the Cash Back flowing!
More Top Retailers Please!
Love getting 10% back on my purchases, but I'd like to see more top retailers on this site.
16 avril 2026
Réponse de FreeShipping.com
Thanks for sharing your thoughts, Lynne! We're always working on adding more Retailers to the program. Reach out to CustomerService@FreeShipping.com and let us know what stores you'd like to see and we'll do our best to make it happen.
At the end of March 2026 9 of my cash…
At the end of March 2026 9 of my cash back orders never posted to my account. On March 29 I emailed all 9 to FS Customer Service. I rec’d the standard reply email that they had received the emails and it would take 2-8 weeks for a reply. To date, none of the orders sent have been credited to my account for March 2026.
16 avril 2026
Réponse de FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback, Kihei! We know how important it is to see your savings track properly, and we’re here to help. If your orders were placed in March, we are still in the waiting period for the stores you shopped at to report your purchases. Please reach back out to CustomerService@FreeShipping.com if you don't hear anything by the end of the waiting period.
Réponse de FreeShipping.com
Thank you for being a FreeShipping.com member, Steve! We’re here whenever you need us and we're ready to help you keep earning that 10% Cash Back.
10% Cash Back not automatic - you need to keep track and follow up
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't always give you the 10% cash back even after sending proof of your oder. Instead you might get an answer: If the retailer is not able to locate a reason on why the purchase was not added then you will see the cashback for that purchase added to your savings center in the next 2-8 weeks. Then you have to keep track again, and follow up in 8 weeks!!!
24 mars 2026
Réponse de FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback, Karen! We know how important it is to see your savings track properly, and we’re here to help. In some cases, stores take a little time to report purchases, which could delay seeing it in the Savings Center. If it’s been longer than 7-days, please submit a missing Cash Back claim through your Help Center and our team will review it, or contact us directly at CustomerService@FreeShipping.com.
One of the most stable and time…
One of the most stable and time verified cash back websites. Even in the face of economic turbulency.
16 avril 2026
Réponse de FreeShipping.com
We're so glad you're a part of our community, Jenny! FreeShipping.com has been helping members like you achieve super savings for over 20 years, and we aren't stopping anytime soon.
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