Freeway UK Insurance Services Limited Avis 

Best taxi insurance

I am with freeways for over 5 years very satisfied customer service is excellent deal with your enquiry very promptly the team is very professional and helpful i would recommend them as good insurance provider

I've been with freeway Insurance for 1yr now and my renewal has been very awesone and stress free. I'll recommend them as a good taxi insurance provider.

Great customer service.Quick call attendance and no silly questions with best price quotes.
Definitely recommend them..

Yes they come in with cheapest quote but they will cost you more money in the long run. They lie to you,when you complain they say sorry but sorry isn’t good enough when it costs you more money. I was lied to twice and both times it cost me extra money once when I started my insurance with them and they lied again which ended up costing me more money with my new insurance. My last post on here was verified by trust pilot but Freeway replied by saying they conveniently couldn’t find my details(another lie). JOKE OF A COMPANY WHO RIP YOU OFF.

Rubbish, cheap ,2 accidents even non fault won't renew was with them for 14 years never again , with acorn.now a proper company

Great service

Very helpful and great service

Renewal was easy and quick.
Heather had it all completed in ten minutes.
They were the cheapest I could find. Another year, happy to stay with Freeway.

I don't recommending to anyone to buy a insurance from free way insurance

Freeway trying to scam me and misleading to make me renewing my insurance with me it’s start by me having a small accident on the road and it was a month before my renewal,I called freeway to report it .witch was my fault and I agree with it.
Since then strait away they strat my renewal and send me quotes witch was double from my previous quote and after they start harassing me with emails messages and calls.i wasn’t sure I want it to renew with them but at the last few days before my policy expire I did submit a renewal form after that they Strat sending me details and what’s fellow but not a certificate and the ask me to call to finilize the pourchasse ,a day after I changed my mind I want it to cancel in a mean time they referred me to a credit agreement without my consent and they send me a statement of payment witch me I didn’t not signe for it I called and I explained that I don’t want to renew my policy ((my old policy was still live as there was few days left )) ok but you have to paye 250£ for a cancellation fee witch I didn’t use even for 1mnt after calling and explaining why do I have to paye 250£ for a cover didn’t Strat yet ……so they decided to reduced to 50£ witch I consider as a scam and dishonesty from a company pretending to be the best in the marketplace.
This is an exemple to be aware of it for future customers.

The sales assistant Kacey knew everything I required and was most helpful in all aspects of the insurance premium.

Very expensive quoted £2500 but other companies quoted £1200/1400

Just had a conversation today with one of the sales agent from this company what requested 10 years of UK driving licence without providing his name.
I am still wondering how they are still in the market with this kind of behaviour as 2 years ago requested 10 years residence in the UK

Once again helpful and sort what i need not even needed to call only WhatsApp chat great service Thanks freeway insurance and thnaks to Leah customer service employer.

Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for my premium just because I hade non fault accident last year. I have 9 years no claims bonus taxi I will tell everyone freeway insurance are scams don't join freeway insurance. 400040011855

However, my renewal premium has gone up due to some other issues related to my second car but the service provided by representative is outstanding as he has been professional with full understanding of my concerns. All support has been provided up to the maximum level of satisfaction.