Freja Bone Broth Avis 

259
•
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

I have been buying Freja products for a while I enjoy their bone broth and use the instant sachets when away from home I find them nourishing easy and full of goodness and comforting recently I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this brand and their product! I use the chocolate and vanilla collagen protein powder. It makes for a delicious smoothie with milk! Used it throughout my pregnancy and now in my postpartum jour... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Having used the bone broth cartons for a few years, I decided to try their new matcha flavoured collagen protein blend powder. What a mistake. No taste testing can have been done when developi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Freja Rich Chicken Bone Broth… easy to order, carefully packaged and used for the first time in my brocoli and stilton soup. Wow… brought a whole new depth to the flavours:)

L'entreprise a répondu


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4,3

Excellent

TrustScore 4.5 sur 5

259 avis

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A répondu à 73 % de ses avis négatifs

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4,3

Tous les avis

(259)

130 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommended

Good advertising, communication, delivery, quality of product.

26 octobre 2025
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Réponse de Freja Bone Broth

Hi Rosemary,

Thank you for your review! We're so pleased you're enjoying the Freja experience 😊

Evie,
Team Freja

Noté 5 sur 5 étoiles

Positive shopping experience

Positive shopping experience. Delicious health benefits products. Would recommend 😊

26 octobre 2025
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Réponse de Freja Bone Broth

Hi Claudette,

Thank you for this lovely review! I'm so pleased you're enjoying the bone broths 😊

Evie,
Team Freja

Noté 4 sur 5 étoiles

ready made broth lacks depth and flavour but.....

This review is focused solely on the product, not the company, as customer service was excellent and delivery was prompt. I purchased the starter pack for £40, which included several broths (including chicken), a thermos mug that keeps drinks hot for hours, and a tea towel—overall, a decent package and good value. Unfortunately, I found the ready to use chicken bone broth lacking: it was too thin, had a salty flavour reminiscent of stock cubes, and did not deliver the robust chicken taste or rich, gelatinous texture I enjoy in homemade versions. While convenient to use and suitable as a soup base, the broth didn’t live up to my expectations, so I won’t be buying it again once I finish what I have left.
EDIT: I tried the instant bone broth, chicken and beef, as advised by the company and its delicious! I have since ordered more, along with a chocolate collagen shake which makes a fantastic bed-time hot drink.

7 novembre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi there,

Thanks so much for your honest review - and for the kind words about our customer service and delivery.

We’re sorry the chicken bone broth wasn’t quite what you were hoping for. It’s designed to be light and clean-tasting, with a simple ingredient list. However, If you’re after something richer, you might prefer our Instant Bone Broth, which has a more bold flavour and is great for cooking.

We really appreciate you giving Freja a try, and we hope you'll try another product in the future 😊

Evie,
Team Freja

Noté 5 sur 5 étoiles

Fantastic company

I have been using Freja now for about a year and love all their products. I am 72 and start my day with a kefir smoothie and the shake, have an instant bone broth drink most afternoons and always use the classic bone broth for cooking. I wouldn’t use anything else now and recommend it to all my family and friends
I have all their accessories too and especially love the Freja mug.
Also their customer service is outstanding … such speedy response from the lovely Evie …..to any issues and nothing is too much trouble.
Fantastic company….highly recommended

7 novembre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Michele,

Thank you so much for such a thoughtful review. It’s brilliant to hear how Freja has become part of your daily routine.

I’m especially glad you’ve been happy with the support you’ve had from us - it's always a pleasure to help!

Sending a big thank you from all of us 🫶

Evie,
Team Freja

Noté 5 sur 5 étoiles

5 stars

5 stars! Amazing service and CARE from Evie. My order was not left at the property (which would have been ideal) but taken to a DPD drop point to be picked up the following day. Evie was amazing and even offered to reshoot a replacement if it was too tricky to locate and collect it. All resolved with DPD but it was the service from Freja that shone out. You feel there are actual caring human beings working to get nutrition easily available to people. I haven’t tried the product yet. It was ordered for an elderly lady who is very sick and I think this will be a great support to her. Thanks Evie and Freja.

5 novembre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Jacqueline,

Thank you so much for your kind words - it truly means a lot. We always want to make things as smooth as possible, and knowing this order was for someone unwell made it all the more important to get right.

Please do keep us posted on how she gets on with the bone broth. If there’s anything else we can do along the way, just shout 😊

Evie,
Team Freja

Noté 5 sur 5 étoiles

Highly recommended

Apart from the product being delicious and nutritious , the customer service is amazing, very rare nowadays, nothing is too much trouble.
I’ve been enjoying both types of bone broth and the ramen and pho, all really good, can’t recommend enough, it may be a little more expensive than some but in this case you get what you pay for.. quality & service.

5 novembre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Penny,

Thank you very much for your kind words! So pleased I could help, and that you're enjoying the Ramen & Pho - they're a firm favourite in the team 🍜🙌

Evie,
Team Freja

Noté 5 sur 5 étoiles

A fantastic brand that we all need to be using

A fantastic brand that we all need to use! They also have an amazing customer service. I recently put a large order in that was delivered in 24hours. Unfortunately during transport two of the items were damaged. This problem was resolved and replaced straight away by a lovely customer service lady named Evie. I would highly recommend this product and there customer service

30 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Zoe,

Thank you so much for this lovely review - it means a lot!

I’m so glad we could get everything sorted quickly for you 😊

Evie
Team Freja

Noté 5 sur 5 étoiles

Worth a try if you want to put the best quality ingredients into your body . You may not realise it but your body needs this - cheaper versions have cut corners somewhere !

I tried Freya for first time and although a bit pricey for me at the moment I got the deal so I was pleased . I want to have good bone broth with good ingredients to help my pain in shoulders and just give me good nutrients for whole body and others had raved about it . I enjoyed the packet chicken broth very much and knowing it’s doing me good an added bonus . Thank you

29 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Deb,

Thank you so much for your lovely review!

We're so glad you enjoyed the Chicken Instant Broth. It means a lot to hear that you’re using bone broth to support your shoulder pain and overall wellbeing!

If price is a consideration, our bundles and subscriptions do offer more value - and we’ll always share seasonal offers when we can.

Thank you again for your kind words 😊

Evie,
Team Freja

Noté 5 sur 5 étoiles

Great range of quality products, super service!

I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from bone broth!
Today I emailed Freja with a product related enquiry, and I was genuinely amazed how speedy their response was, succinctly answering my question and even including a link to help me locate the suitable product! 5*

29 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Diane,

Thank you so much for your kind words – we’re really glad you’ve been enjoying the Instant Bone Broths and Shakes 😌

And thank you for your note on our customer service!

Evie,
Team Freja

Noté 5 sur 5 étoiles

Great customer service when contacted…

Great customer service when contacted about a delivery problem. Loving the Ramen & Pho 🍜 instant broths.

29 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Patricia,

Thanks for the review. So pleased to hear you're enjoying the Ramen & Pho 🍜😋

Evie,
Team Freja

Noté 5 sur 5 étoiles

Thank you for the order

Thank you for the order , wonderful customer service actually was Evie was so helpful as I needed to cancel a subscription that I pressed my mistake , she sorted it all for me , so kind abs helpful

25 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Shani,

Thank you for your lovely review! So glad I could sort it for you quickly 😌

Evie,
Team Freja

Noté 5 sur 5 étoiles

Evie is so lovely

Evie is so lovely. I’ve dealt with her a few times now and she is the best. Thanks Evie. The beef bone broth drink is delicious yum. I’ve got some more off Holland and Barrett! 💕

27 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Michelle,

Thank you for another lovely review!

So glad I could help, and that you're enjoying the Beef Bone Broth (it's my favourite product too!) 🫶

Evie,
Team Freja

Noté 5 sur 5 étoiles

So helpful and responsive to my…

So helpful and responsive to my questions. Contact forms usually get overlooked but I’m happy to say on this occasion, it resulted in great customer service.

24 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi there,

Thank you very much for your kind review! Glad we could help 😌

Evie,
Team Freja

Noté 2 sur 5 étoiles

chicken bone broth

I ordered the chicken bone broth. It says you can have it as a drink.... I used 3 heaped table spoons and added boiling water... yuck, i had several sips and had to throw it away, disgusting.

23 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Chloe,

Thanks so much for your feedback!

Our Chicken Protein Powder isn’t designed to be sipped on its own, as it doesn’t contain any herbs or seasoning. Instead, it’s best used as an easy way to boost your collagen and protein intake by adding it to savoury dishes like curries, pasta sauces, soups, and more - all without altering the flavour.

If you’d like any help or a recommendation for a product that’s great for sipping, please don’t hesitate to get in touch with our customer service team.

Evie,
Team Freja

Noté 5 sur 5 étoiles

Beautiful Clean Taste

I have been making these into soups for my lunch, they are very tasty.
Also, I'm not sure if it's my imagination or wishful thinking but I have noticed quite a bit of new hair growth along my hairline.

23 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Donna,

Thank you for your lovely review!

So pleased you've been adding our bone broths into your lunches 🥣

Evie,
Team Freja

Noté 5 sur 5 étoiles

Did me a solid and didn't hesitate to…

Did me a solid and didn't hesitate to replace my purchases. And it is nice on its own in a freja mug. Its gonna be my winter go to.

21 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi there,

Thank you for the review! We're so pleased Freja will be your go to comfort drink over the winter months ☕️

Evie,
Team Freja

Noté 5 sur 5 étoiles

My kids love this

Great products, my children love the chocolate shake in their morning porridge, and my daughter loves her 'hot chocolate' treat. Thank you.
Also - great customer service when I had an issue with my subscription

20 octobre 2025
Avis spontané
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Réponse de Freja Bone Broth

Hi Christine,

Thanks for the review! So pleased your kids are enjoying the Chocolate Shake - it's a much healthier alternative to normal hot chocolates 😌

Evie,
Team Freja

Noté 5 sur 5 étoiles

The bone broths is amazing I cant cook…

The bone broths is amazing I cant cook without it now and love to drink in the morning.

24 septembre 2025
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Réponse de Freja Bone Broth

Hi Ashley,

Thanks for the review! So pleased to hear you're starting your morning with Freja 🙌

Evie,
Team Freja

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