Freshpet Avis 

1 030
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus

Noté 4 sur 5 étoiles

We love FreshPet and my pup Ziggie does too! She is only 4 months old but this is all I feed her (FP Puppy food). Her coat is very shiny and she is very healthy and energetic. Ziggie is the second... Voir plus

Noté 5 sur 5 étoiles

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale

Écrit par l'entreprise

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 030)

838 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

he usado con mis perros

he usado con mis perros, otras marcas de comida natural como ollie, al principio funcionaban, pero después mis perros dejaban de comerlo, no ya no les gustó entonces entonces decidí cambiarme a freshpet a mis perros, les encanta se lo comen todo si he notado que juegan más en el patio corren de un lado para otro. El cabello les brilla bastante y lo popó definitivamente cambió mucho porque eran muy blandito con las otras comidas en cambio con freshpet la popó es bastante duritas entonces más fácil de recoger. Me encanta Freshpet, Lo recomiendo el mejor para los perritos de la casa.

12 avril 2026
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Réponse de Freshpet

Hola Leidy, gracias por las 5 estrellas. Nuestra misión es hacer que la hora de la comida sea sencilla y saludable para los perritos que tanto quieres, así que nos alegra muchísimo saber que la están disfrutando. ¡Gracias por compartir tu experiencia! 🐾💚

Noté 2 sur 5 étoiles

My 10 month old boxer/pitbull mix…

My 10 month old boxer/pitbull mix refuses to eat it. He used to love his breakfast when I gave him his grain free kibble then I started mixing it with the FARMERS dog and he ate that - but slowly - and when I transitioned him to fresh pet - Well, he just lets it sit there half the day until he’s starving. I’m so disappointed. I don’t understand why he’s not interested except maybe it has more vegetables in it than meat? Also, please note that I followed the directions over two weeks and mixed the food slowly with the old food - I did do all of the things in the company's response so please don’t respond and act as if I did not follow directions. I totally did.

11 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Jami, thanks for reaching out. We’re sorry to hear your pup didn’t enjoy our Freshpet Delivery recipes. Every dog has their own taste preferences, and sometimes a change in texture, aroma, or ingredients can take some getting used to. If you’d like to try again, we recommend transitioning slowly over 7–10 days by mixing a small amount of Freshpet with his current food and gradually increasing the Freshpet portion. We also offer a variety of recipes with different proteins and vegetables across our other brands like Vital and Homestyle Creations that may be a better fit for him. Please visit freshpet.com to explore other options. Hope this helps!

Noté 5 sur 5 étoiles

Easy and quick!

Set up was easy. Shipping is on time.

19 mars 2026
Avis spontané
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Réponse de Freshpet

Hi Carol, we’re so glad setting up delivery was smooth and stress free. Thanks for the 5-stars.💚🐾

Noté 4 sur 5 étoiles

My dog really loves this food

My dog really loves this food. However, recently one of the types of food, the shredded chicken recipe, has changed. It is in bigger pieces and has liquid in the bag that I have to drain out. She is reluctant to eat this one type but loves all the rest.

16 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Patricia, thanks for reaching out. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 🐾💚

Noté 5 sur 5 étoiles

We are thrilled

We are thrilled. We’ve been through Ollie, The Farmers Dog and Just for Dogs. Our picky labradoodle wouldn’t eat any of them without major doctoring. Plus, they were messy to deal with.

He loves Fresh Pet. So strange. He gobbles it right down with no hesitation. The bags are so simple too.

15 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Glen, thanks so much for the 5 stars! We’re so glad our recipes passed the picky pup test, reviews like yours make our day pawsome. 🐾💚

Noté 5 sur 5 étoiles

My dogs are healthier and happier

My dogs are healthier and happier. They love the food! My Boston terrier used to be swollen and out of breathe always, she now is leaner and in good shape. Both their coats are shiny and noticeably healthier

9 avril 2026
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Réponse de Freshpet

Hi Angela, we’re so happy to hear your dogs are loving our recipes and that you’re seeing positive changes in their health. Thanks for sharing the love and for the 5‑star review 💚🐾

Noté 4 sur 5 étoiles

It was a very easy transition from his…

It was a very easy transition from his former food, Primal freeze dried. So far he’s loved the chicken, turkey and the beef, turkey, lamb recipes. But the shredded chicken is not as well received. I think the dark meat chicken is the reason.i add some white meat chicken and broccoli and it helps.

13 avril 2026
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Réponse de Freshpet

Hi Rana, we're thrilled to hear that your pup loves our meals and that transitioning has been easy. Thank you for sharing your feedback and for being the best part of the Freshpet pack!🐶💚

Noté 5 sur 5 étoiles

Barney just loves it...

Barney just loves it...

Have tried many different brands but I love the taster boxes as this gives him variety. His coat is shiny, digestion is better will be buying again

13 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Joanne, we’re so happy to hear Barney is loving our recipes and that you’re seeing positive changes in his health. Thanks for sharing the love and for the 5‑star review 💚🐾

Noté 5 sur 5 étoiles

Koda loves his fresh food and his…

Koda loves his fresh food and his gastritis is improving. We ran into a snag with delivery but customer service was very responsive and worked it out. They are very easy to work with.

8 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Rebecca, thank you for the 5-star review! We’re so happy to hear that Koda loves Freshpet and that you had a great experience with our Care Team. You’ve got our whole pack smiling. 🐶🐾

Noté 5 sur 5 étoiles

Coat is really shiny

Coat is really shiny

6 avril 2026
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Réponse de Freshpet

Hi Mark, we’re thrilled to hear you’re seeing improvements in your pup's coat. Thanks for the 5 stars! 💚

Noté 2 sur 5 étoiles

He seems to be constipated since…

He seems to be constipated since starting the food

9 avril 2026
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Réponse de Freshpet

Hi Kathy, thanks for reaching out. We’re sorry to hear about your pup’s tummy trouble and hope they’re feeling better. Since every pet is different, it’s hard to know what’s causing this from here, but a member of our team will be reaching out to you shortly to learn more soon. Please feel free to let us know if you need any additional assistance. We're here to help. -Sophie

Noté 5 sur 5 étoiles

My Mickey loves it

My Mickey loves it! That's enough for me!

10 avril 2025
Avis spontané
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Réponse de Freshpet

Hi Gina, we are so happy that Mickey is loving our recipes. Your 5 stars have our tails wagging. 🐶💚

Noté 5 sur 5 étoiles

My picky eater is not picky any longer

My picky eater is not picky any longer. He loves the variety. My other guy, not picky at all has lost approx. 8 lbs because we are now controlling his portions.
All great stuff.

5 avril 2026
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Réponse de Freshpet

Hi Bob, we’re so happy your picky pup approved of our recipes. It’s great to hear you’ve noticed a pawsitive difference in your pet’s health. We appreciate you trusting us at mealtime. 🐶💚

Noté 1 sur 5 étoiles

Last night after feeding my dog Fresh…

Last night after feeding my dog Fresh Pet, my daschund mini started vomiting and having diarrhea. Today, on Facebook, our vet posted a alert to NOT feed your dog fresh pet as it's not what Its supposed to be as it will cause Diarrhea, vomiting, liver and gall bladder issues as well as pancreatitis. This shocked us to the core as well as scared us as that's EXACTLY what's starting to happen. DO NOT FEED YOUR DOG FRESH PET.

9 avril 2026
Avis spontané
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Réponse de Freshpet

Hi James, we are sorry to hear this happened and truly hope your pup is feeling better. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. -Jillian

Noté 4 sur 5 étoiles

I think the food smells like something…

I think the food smells like something I would eat! My pup loves it most of the time. He can be difficult sometimes. Yesterday he at 3 meals. Today he hasn’t eaten yet. Go figure.

9 avril 2026
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Réponse de Freshpet

Hi, thank you for sharing your feedback and for being the best part of the Freshpet pack!🐶💚

Noté 5 sur 5 étoiles

Love freshpet for Lacie was hoping she…

Love freshpet for Lacie was hoping she would lose weight but not yet she loves the meal choices little expensive I will see how this month goes
Becky Ellis
Abbot, Me

3 avril 2026
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Réponse de Freshpet

Hi Becky, we're so happy Lacie is loving our meals. Your feedback truly matters to us, and it helps as we keep looking for ways to bring more value to pet parents while still making high‑quality food you can feel good about serving. Thanks for taking the time to share your experience with us. 🐶💚

Noté 4 sur 5 étoiles

My dog seems to like his food more I…

My dog seems to like his food more I give 50/50 of fresh and kibbles

7 avril 2026
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Réponse de Freshpet

Hi Mary, we’re thrilled your pup is digging in. Your feedback is the best kind of treat. 🐾💚

Noté 5 sur 5 étoiles

My dogs love this

My dogs love this! I use it as a topper for my elder dogs on special diets and they are so excited for dinner.

1 avril 2026
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Réponse de Freshpet

Hi Carolyn, we're so happy your dogs are loving Freshpet. Thanks for taking the time to share your experience and the 5 stars! 🐾💚

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