Freshpet Avis 

1 030
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus

Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus

Noté 4 sur 5 étoiles

We love FreshPet and my pup Ziggie does too! She is only 4 months old but this is all I feed her (FP Puppy food). Her coat is very shiny and she is very healthy and energetic. Ziggie is the second... Voir plus

Noté 5 sur 5 étoiles

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale

Écrit par l'entreprise

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(1 030)

838 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good food, ingredients and value

Delivery service is great--no need to go to the store. Variety in flavors are a plus--not able to find some of the mixes in stores. Price is better than buying the packs in the store. Teddy really loves the Dognation treats. I like that I can manage the delivery dates of Teddy's food boxes.

2 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Susie, our mission is to make mealtime simple for the dog you love, so we’re thrilled Teddy is enjoying it. We love keeping tails wagging with reliable delivery. 💚🐾

Noté 5 sur 5 étoiles

I love the freshness and all that’s…

I love the freshness and all that’s included for my Toby; but I still have put something on top so he will eat

12 avril 2026
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Réponse de Freshpet

Hi Milagros, thanks for sharing. We know how important it is to feed Toby something fresh and healthy. Adding a topper is a great way to help with the transition. We’re grateful to have you as part of our Freshpet pack. 🐾💚

Noté 5 sur 5 étoiles

Toby is loving your food

Toby is loving your food. Love the website and ease of changing his plan👍🏻

24 avril 2026
Avis spontané
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Réponse de Freshpet

Hi there, we’re so happy that Toby approved of our recipes and glad you had a great experience with Freshpet. Your feedback is the best kind of treat. 💚🐾

Noté 5 sur 5 étoiles

The food is great and fresh

The food is great and fresh, Mollie now looks forward to meals. She has a new pep in her step.

24 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Greg, we love hearing that Mollie is doing well and feeling her best. We’re thrilled our recipes were a hit. 🐶💚

Noté 4 sur 5 étoiles
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Réponse de Freshpet

Hi Heidi, we're so happy your pup is loving our recipes. Thanks for being part of the Freshpet family. 🐾💚

Noté 5 sur 5 étoiles

So far so good

So far so good. She loves the shredded chicken, really likes the beef and chicken, likes the beef and lamb, does ok but not her favorite the multi-protein. Overall not bad

23 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Cassie, your feedback is the best kind of treat. We're so happy your dog is loving Freshpet. Thank you for the 5 stars and for choosing Freshpet. 💚🐾

Noté 5 sur 5 étoiles

Gracie loves her food

Gracie loves her food! She is a picky eater but she gobbles this right down!!

1 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Jennie, we’re so happy Gracie approved of our recipes, nothing makes our tails wag more! Thank you so much for the 5 stars, we truly appreciate it. 🐶💚

Noté 5 sur 5 étoiles

After her puppy dry food

After her puppy dry food, we thought the Farmers food sounded healthier and delivered to us was great idea! But Demi would only eat one meal a day and not even finish it so seeing you now also have home service and Demi having had your food as a snack once in a while sounded good. We bought at the store to see, and she loved it and had three meals everyday, so we joined and so far its great! We already knew our older Pomeranian loved Freshpet so this has worked out!

22 février 2026
Avis spontané
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Réponse de Freshpet

Hi Phil, thank you so much for the paws-itively amazing review. We're over the moon knowing Demi loves her Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 🐶💚

Noté 5 sur 5 étoiles

My Maverick LOVES his new food

My Maverick LOVES his new food. It’s hard for me to afford it but I cannot deny him now that I’ve seen how much better he eats and seems to feel. He does circles in the kitchen when I open the fridge and he sees the bag. He’s so HAPPY! We give Freshpet ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

14 mars 2026
Avis spontané
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Réponse de Freshpet

Hi there, thank you so much for the paws-itively amazing review! Hearing that your Maverick is loving Freshpet, feeling his best and doing the happy dance in front of the fridge makes our tails wag. We truly appreciate you! 🐶💚

Noté 5 sur 5 étoiles

Lily, the eagar eater.

Lily loves her current food combo which consists of two different brands of dog food (1/2 cup of each, twice a day).

16 avril 2026
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Réponse de Freshpet

Hi Stan, thank you for the 5-star review and for letting us be part of Lily's routine. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐾💚

Noté 5 sur 5 étoiles

My dog loves your food

My dog loves your food. She stopped eating and was being very picky but your food made her eat again.
Thank you fresh pet!

20 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Hallie, thank you for the pawsitive review! We’re so happy your picky pup approved of our recipes. Reviews like yours make our day pawsome. 💚🐶

Noté 5 sur 5 étoiles

Piper joy loves the taste

Piper joy loves your dog food I think the others are texture and taste issues she loves the chunks of food and overall taste.

15 avril 2026
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Réponse de Freshpet

Hi Susan, your review made our whole team smile! We're so happy Piper joy is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚

Noté 4 sur 5 étoiles

Sometimes he gets sick of it

Sometimes he gets sick of it, and I have to mix in some chicken. I wish I could find a food that he would consistently eat that is easy to scoop like FreshPet.

16 avril 2026
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Réponse de Freshpet

Hi Kathleen, we appreciate you sharing your feedback with us! Freshpet Delivery offers several recipes with chicken that your pup can try, including our Multiprotein, Beef & Chicken, Shredded Chicken and Chicken & Turkey recipe. Please know a member of our team will be reaching out soon to help with your next menu selection. Thanks for being part of the Freshpet family. 🐾💚

Noté 5 sur 5 étoiles

He loves the food so much

He loves the food so much. He’s become very active and has a nice shiny coat.

13 avril 2026
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Réponse de Freshpet

Hi Debbie, we love hearing that your pup is doing well and feeling his best. Thanks for the 5 stars! 🐶💚

Noté 5 sur 5 étoiles

She likes the food

19 avril 2026
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Réponse de Freshpet

Hi Janel, we’re thrilled that our recipes hit the spot. Reviews like yours make our day pawsome. 💚🐾

Noté 5 sur 5 étoiles

Made both my dogs more playful too!

When Freshpet first came out in the stores I tried it with my dogs and they really liked it. Then we moved across country and it wasn’t very easy or convenient to get, so I tried many different kinds of food with my dogs over the years. My mini golden doodle started having all kinds of growth bump things showing up everywhere that she just kept licking until they would bleed and then lick them some more! It drove her and me crazy! She had also gotten really thin, you could feel her ribs like she was malnourished even though she was always eating! I brought her to the vet and they surgically removed 5 spots ( the worst ones because he didn’t want to do more than that at once) my vet actually recommended freshpet as well made and more affordable than other options. So I went back to the freshpet because I knew they already liked it and I would see it more now. I also heard of many dogs being allergic to chicken so I decided to go with the beef. The other spots she had actually started to fade away! I was so happy I thought I figured out that it was just the food she was eating! So I figured I would give her chicken again because I couldn’t always find the beef. Gradually her spots started getting worse and bugging her again she I went back to the no chicken diet. After a couple times of not being able to find the beef after stopping at 3 different stores I started looking at different options again and I came across the freshpet delivery plan. That has been a game changer! I don’t have to worry about running out of what I need and trying to find it in stock somewhere. It’s only been about 6 weeks of the freshpet delivery service but I started with the freshpet brand again about 7 months ago. After I switched over to no chicken her spots have started fading away again! My dogs are 11 and 9 years old and they are playing like puppies again together! They always know when it’s time to eat and they will come and let me know they want to eat if and I’m not moving! While I’m getting it dished up my mini golden doodle jumps on her hind legs in excitement until I set the bowl on the floor!! They both love it and I won’t switch what is working good again!!

19 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Tarla, we're so happy your dogs are loving Freshpet. Thanks for letting us be part of your pups' routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! Thanks for the 5-stars. 🐾💚

Noté 5 sur 5 étoiles

SHE IS FINALY EATING HEALTHY

SHE IS FINALY EATING HEALTHY

18 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Earl, hearing that your pup is enjoying our recipes makes us so happy. We appreciate you trusting us at mealtime. 🐶💚

Noté 1 sur 5 étoiles

NEW CUSTOMER DISGUSTED

UPDATE TO YOUR RESPONSE U SENT REPLACEMENT NEVER RECIEVED ONTIME TOLD US TO BIN THE MEAT AS NOW NO GOOD FOR CONSUMPTION, X3 THIS HAPPENED AND MY DAD HAS NOT BEEN REFUNDED HIS £100

New customer, recommended by my dad whom also recommended my brother.
But thanks to dpd deliveries and fresh pets not acknowledging the mess up with several deliveries, we are now told they won't help resulting in my dad loosing £100 which he spent on 2 boxes of fresh pets food.
Such a shame as out pets loved their food but given fact they lost deliveries or left them in vans over night we were not prepared to give that food to our dogs as could make them poorly. Please be careful and mindful that if your deliveries get messed up or your icepack isnt fully ice its either lost or been on a van too long don't let them do same to you!!!

17 avril 2026
Avis spontané
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Réponse de Freshpet

Hi there, we’re sorry for your experience and understand your concerns. As shared in our direct conversation, our team has reviewed your case and processed a replacement for your order. We appreciate you bringing this to our attention and the chance to make it right. If there’s anything else we can help with, please feel free to reach out.

Noté 4 sur 5 étoiles

it was great

17 avril 2026
Avis spontané
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Réponse de Freshpet

Hi Stephanie, we appreciate your feedback. Thanks for being the best part of the Freshpet pack!🐶💚

Noté 1 sur 5 étoiles

Left package in sun food was out in…

Left package in sun food was out in area for two days before found.

12 avril 2026
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Réponse de Freshpet

Hi Deborah, we're sorry to hear this happened. We have escalated your inquiry, and a member of our team has reached out via email. Please check your inbox and spam folder for an email from them. Feel free to let us know if there's anything else we can do to assist. -Sophie

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