Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus
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Lisez les avis des autres
Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus
Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus
L'entreprise a répondu
Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Coordonnées de contact
1545 U.S. 206, 07921, Bedminster, Etats-Unis
- freshpet.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Freshpet
Hi there, hearing that Remy is enjoying our recipes makes us so happy. Thank you for the 5 stars. 🐾💚
Our 13 year old dog Rover is loving the…
Our 13 year old dog Rover is loving the food. It's easy to portion out and is good quality food. He especially loves the Shredded Chicken one. I would recommend this to anyone's Dog.
1 mai 2026
Réponse de Freshpet
Hi Tara, your review made our whole pack smile! We're so happy Rover is loving our shredded chicken recipe and that we've earned your trust. Thanks for being the best part of the Freshpet pack! 🐶💚
Our dogs love the flavors
Our dogs love the flavor and eat the entire serving in minutes. The food arrives packed with dry ice and is ready for the refrigerator. Easy serve packages are resealable. Portion recommendations tailored to the dog and helps maintain weight control.
30 avril 2026
Avis spontané
Réponse de Freshpet
Hi Michael, thank you so much for the paws-itively amazing review. We're over the moon knowing your dogs loves their Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 🐶💚
My pup Snowy LOVES Freshpet
My pup Snowy LOVES Freshpet! She gets so excited when I pick up her bowl to feed her. She never did before. She licks her bowl clean as well.
4 avril 2026
Avis spontané
Réponse de Freshpet
Hi Michelle, we're so glad Snowy is loving Freshpet. It’s a big win when a selective eater cleans the bowl. You just made our whole pack smile. 🐶💚
She loves the chicken or turkey but…
She loves the chicken or turkey but does not like beef, lamb or pork. This has been the only brand of food I have ever give her. She does great on it.
24 avril 2026
Réponse de Freshpet
Hi Peggy, your review made our whole pack smile! We're so happy your dog is loving our chicken and turkey recipe and that we've earned your trust. Thanks for letting us be part of your family's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Réponse de Freshpet
Hi Amanda, thank you for the 5-star review! We're so happy your dogs enjoy Freshpet and that your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. 🐶💚
Excellent product
Wren is excited to eat. I constantly get comments on how soft and shiny her coat is. I am happy with the quality of this product.
24 avril 2026
Réponse de Freshpet
Hi there, thank you for sharing this with us! We’re so happy to hear you’re seeing improvements in Wren's health and happiness. That’s the kind of feedback that makes our tails wag nonstop. 💚🐾
MADDIE'S FRESH PET EXPERIENCE
SHE LOVES FRESH PET....I'VE TRIED OTHERS AND THEY ARE GOOD FOR A WHILE AND THEN SHE WON'T EAT THEM....WE'VE USED FRESH PET FOR A WHILE NOW....THANKING YOU IN ADVANCE....I'M ON THE SUBSCRIBED PLAN......
28 avril 2026
Avis spontané
Réponse de Freshpet
Hi Debra, we're so glad Maddie is loving Freshpet and that we've earned your trust. Hearing that a picky eater is enjoying our recipes truly makes us so happy. We're here for the cuddles, the zoomies and all the healthy meals. 💚🐾
We just Love Fresh Pet!
My order and the 2nd one came right on time. Chief loves his food and I feel better feeding him something that smells so delicious. It was also easy to communicate with email. We love everything about Fresh Pet!❤️🐕
4 avril 2026
Avis spontané
Réponse de Freshpet
Hi Linda, your review made our whole pack smile! We're so happy Chief is loving Freshpet. It’s great to hear scheduling was simple and your delivery showed up on time. Thanks for sharing your experience with us. 💚🐾
Good food my dog likes and delivery is…
Good food my dog likes and delivery is very convenient.
14 avril 2026
Avis spontané
Réponse de Freshpet
Hi there, we're so happy your pup enjoys Freshpet. We love keeping tails wagging with reliable delivery. Thanks for being the best part of the Freshpet pack! 🐾💚
Unwanted delivery
I needed to start my two dogs on a different food as freshpet no longer agreed with them, I went on the website to cancel my subscription and it stated that I didn't currently have a subscription, so I thought i must of already done it, anyway 2 weeks later they took £61 from my bank so I immediately contacted them and their reply was just thankyou for cancelling your subscription but the order is already on the way, I explained that there wasn't a subscription to cancel and I would like my money refunded, but they will not admit that they're the ones who are at fault. I understand i can't return the food but I shouldn't have to pay when the website clearly stated that I didn't have a subscription
I'm furious 😠
12 avril 2026
Avis spontané
Réponse de Freshpet
Hi Susan, we’re truly sorry to hear about your experience and completely understand your concerns. Our team will be reaching out to you shortly to assist further. We genuinely appreciate you bringing this to our attention. If there’s anything else you need in the meantime, please don’t hesitate to reach out.
We’re extremely pleased with this food…
We’re extremely pleased with this food choice. Our dog shut down with eating dry food, and we had tried many kinds, some of which were really expensive. She LOVES Fresh Pet! What a terrific solution to the problem!
22 avril 2026
Réponse de Freshpet
Hi Amy, thank you for the kind words. We’re so glad our recipes passed the picky pup test and they hit the spot. Your feedback is the best kind of treat. 💚🐾
Réponse de Freshpet
Hi James, thanks for sharing. We’re thrilled your pup is digging in! We appreciate your feedback. 🐾💚
Nola likes this food!
Nola likes the food, and it is so easy to serve! She's been gaining weight as intended. :-)
26 avril 2026
Avis spontané
Réponse de Freshpet
Hi Patricia, we’re so happy to hear that Nola is loving her Freshpet meals and that mealtime has been easier for you. Learning about positive changes in Nola’s health truly makes our day. 💚
Henry loves his food
Henry loves his food! It’s easy to serve! Everyone’s happy’
26 avril 2026
Avis spontané
Réponse de Freshpet
Hi Rosemary, thank you so much for the paws-itively amazing review. We're over the moon knowing Henry loves his Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 💚🐾
I think Shadow has more energy
I think Shadow has more energy. She's 14, deaf, no teeth, and blind in one eye. Sounds awful but she acts like a 5 yr old. She loves her food too.
20 avril 2026
Réponse de Freshpet
Hi Rita, we’re all ears over this one. It’s wonderful to hear that Shadow is feeling more energetic at 14, and we’re so happy our recipes are helping bring out the young pup in her. Thank you for sharing your experience. 🐶💚
They are loving the food and so far so…
They are loving the food and so far so good
7 avril 2026
Avis spontané
Réponse de Freshpet
Hi Yvonne, we’re thrilled our recipes were a hit! Your 5 stars really made our tails wag. 🐶💚
My Airedale has been eating Freshpet…
My Airedale has been eating Freshpet for the last two years, and thrives on it, so the delivery service is really convenient.
1 avril 2026
Avis spontané
Réponse de Freshpet
Hi Martin, we're thrilled to hear that your pup is thriving on Freshpet and that we've earned your trust. We’re honored to be part of your story and truly appreciate you leaving this review. We love keeping tails wagging with reliable delivery. 🐾💚
Great delivery
Great delivery. Reggie is letting me know when it’s time to eat instead of me having to beg him to eat. That’s a huge improvement!
25 avril 2026
Réponse de Freshpet
Hi Donna, hearing that Reggie is enjoying our recipes makes us so happy. Fast delivery and happy pups? That’s our favorite combo. 🐶💚
Good food, ingredients and value
Delivery service is great--no need to go to the store. Variety in flavors are a plus--not able to find some of the mixes in stores. Price is better than buying the packs in the store. Teddy really loves the Dognation treats. I like that I can manage the delivery dates of Teddy's food boxes.
2 avril 2026
Avis spontané
Réponse de Freshpet
Hi Susie, our mission is to make mealtime simple for the dog you love, so we’re thrilled Teddy is enjoying it. We love keeping tails wagging with reliable delivery. 💚🐾
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