Freshpet Avis 

1 029
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus

Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus

Noté 5 sur 5 étoiles

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale

Écrit par l'entreprise

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 029)

838 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

We love FreshPet and my pup Ziggie does …

We love FreshPet and my pup Ziggie does too! She is only 4 months old but this is all I feed her (FP Puppy food). Her coat is very shiny and she is very healthy and energetic. Ziggie is the second dog we have fed FreshPet to and she loves it! She hears the crinkling bag and comes running! We use the delivery service and it is so convenient. Thank you!!

10 juillet 2026
Noté 5 sur 5 étoiles

Tippy was scratching a lot

Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for Tippy because she isn’t scratching as much as she was before.

10 juillet 2026
Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am…

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning.
His coat is good and is energy the same. Energy is hard to gauge with the intense heat we have had the past month..
He is cleaning his bowl better and cutting back on the moist leftover Ollie's he had left, now just a spoon.

10 juillet 2026
Noté 5 sur 5 étoiles

Can’t fault it. My very fussy frenchie loves it.

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about a year ago this has been a complete game changer, she will eat her dinner every night without hesitation and her tummy and stools are back to normal. Really pleased we found freshpet. I ordered online last month for the first time and cannot fault the service. Arrived on time in well insulated/cooled box.

Thank you.

5 star ⭐

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I knew she would love it she loves when…

I knew she would love it she loves when I prepare lamb at home so me getting this for her was a win win

1 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi Juanita, we happy your pup loves our recipes. Thanks for the 5 stars and for choosing Freshpet 💚

Noté 5 sur 5 étoiles

My Dog flippes out at mealtime

My Dog flippes out at mealtime. He loves it and it smells sooooo fresh and yummy. Also, its avail at my local grocery store so its always there if we didnt decide to do auto ship. I feel like I am being the best doggie Mom that I can be ....

8 juillet 2026
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Réponse de Freshpet

Hi Michelle, thanks for the pawsitive feedback. We know how important it is to feed your pups something fresh, and healthy so we're happy to hear your pup is enjoying our recipes. You’ve got our whole pack smiling. 🐾💚

Noté 1 sur 5 étoiles

Never received the food and 3 weeks…

Never received the food and 3 weeks later still waiting for the refund.

13 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi Pat. Thank you for your feedback. We're sorry to hear that your experience was less than ideal. Our team has already been in touch regarding your concern and provided assistance through our Freshness Guarantee policy. We appreciate the opportunity to connect with you and better understand your experience. Thank you for sharing your thoughts; your feedback is truly valued.

Noté 5 sur 5 étoiles
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Réponse de Freshpet

Hi there, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. 🐾💚

Noté 5 sur 5 étoiles

Fresh Pet Food

Fresh Pet service is very easy, very quick. My furbaby is enjoying the new food.

11 juillet 2026
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Réponse de Freshpet

Hi Debra, we're so happy your pup is loving Freshpet. On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5 stars! 🐾💚

Noté 5 sur 5 étoiles

My dog is a picky eater and she…

My dog is a picky eater and she absolutely loves this food and hasn’t skipped a meal since getting your delivery!

9 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi Robin, getting a picky pup’s stamp of approval is no small feat. We’re thrilled our recipes were a hit. Thanks for the 5-stars. 🐾💚

Noté 5 sur 5 étoiles

Ruby is not food motivated and has…

Ruby is not food motivated and has always been an indifferent eater. She eats this up and licks the bowl!

8 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi Amy, thanks for the 5-stars. We’re so happy Ruby approved of our recipes. Reviews like yours make our day pawsome. 🐾

Noté 5 sur 5 étoiles

Roc is extremely picky

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. No more worries of finding grain free at the store or worried the food is expired.

8 juillet 2026
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Réponse de Freshpet

Hi Jeni, thanks for the 5-star review! Knowing we're making a difference for Roc makes our tails wag. Fast delivery and happy pups, that’s our favorite combo. 🐶💚

Noté 5 sur 5 étoiles

Seeing my dog happy to eat

Seeing my dog happy to eat, the ease of adding Freshpet to her kibble, and having it delivered to our doorstep!

5 juillet 2026
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Réponse de Freshpet

Hi Judy, thank you for the 5 stars! Hearing that your pup is enjoying our recipes makes us so happy. We love keeping tails wagging with reliable delivery. 🐾💚

Noté 4 sur 5 étoiles

Good food - my Bentley likes it

Delivery was quick and frozen. Positive experience

7 juillet 2026
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Réponse de Freshpet

Hi Erin, we're so happy Bentley is enjoying Freshpet and that your delivery experience went smoothly. Sending tail wags your way! 🐶💚

Noté 5 sur 5 étoiles

My dogs love the food!

I have noticed shinier, softer fur and they eat every bite and love it! They seem happier and more energetic too!

30 juin 2026
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Réponse de Freshpet

Hi Lisa, thank you for sharing this with us! We’re so happy to hear your pups are loving Freshpet and that you’re seeing improvements in their health and happiness. That’s the kind of feedback that makes our tails wag nonstop. 🐶💚

Noté 5 sur 5 étoiles

Sandy loves Freshpet and so do I

Sandy loves Freshpet and so do I. It’s easy to serve and much better than stinky dog food.

6 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi Trish, we're so happy Sandy is loving Freshpet. Our mission is to make mealtime simple and healthy for the dogs you love. Thanks for the 5 stars. 💚🐶

Noté 5 sur 5 étoiles

Very quick delivery of food we had been…

Very quick delivery of food we had been buying in the supermarket. This makes it so much more convenient and there are more selections of flavors. My pet loves it!

6 juillet 2026
Avis spontané
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Réponse de Freshpet

Hi there, we're so happy your pup is loving Freshpet. On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5 stars. 💚🐾

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