Freshpet Avis 

1 029
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus

Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus

Noté 5 sur 5 étoiles

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale

Écrit par l'entreprise

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(1 029)

838 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

After one full month of Freshpet

After one full month of Freshpet, our baby is more active. She runs to eat instead of being begged to eat. Still waiting on her reaction to the chicken in the food… but so far, so good. Excited for this next months surprises!

17 juin 2026
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Réponse de Freshpet

Hi Kathy, we're so glad your pup is thriving on Freshpet and we thank you for sharing your experience! You just made our day a little more pawsome. 🐾💚

Noté 5 sur 5 étoiles

Bella is a picky eater and was barely…

Bella is a picky eater and was barely eating her kibble. Since switching to Freshpet, she now gets excited about mealtime. She loves it! She is eating so much better and feels better!

22 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Arlene, thanks for the 5 stars! Hearing that Bella is doing well and feeling her best makes us so happy. We’re thrilled our recipes hit the spot. 🐶💚

Noté 5 sur 5 étoiles

Nellie loves her new food and I love…

Nellie loves her new food and I love the fact I don’t have to thaw it out.

19 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Ruby, our mission is to make mealtime simple for the dog you love, so we’re thrilled to hear Nellie enjoys our recipes. Thanks for the 5-stars. 💚

Noté 5 sur 5 étoiles

She loves it

21 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Joey, we’re so happy your pup loves our recipes. Thank you for the 5 stars. 💚🐶

Noté 5 sur 5 étoiles

My beagle Love's fresh pet

My bigger loves fresh pet he's been eating fresh pet products for over a year now he hasn't had stomach problems for over a year he's very healthy consistent weight and his coat is always healthy and shiny

20 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Donald, we're so happy your pup is loving Freshpet. Hearing about positive changes in his health is the best kind of update. Give your pup an extra belly rub from all of us. Thanks for the 5 stars. 💚🐶

Noté 4 sur 5 étoiles

From picky to selective

Tucker is a picky eater but seems to enjoy his Freshpet most of the time. He does gobble up certain dishes but my leave some of his Purina Pro Plan kibble in the bowl.

11 juin 2026
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Réponse de Freshpet

Hi Watts, we're happy Tucker is enjoying our recipes. It’s a big win when a selective eater cleans the bowl. Thanks for being the best part of the Freshpet pack! 💚🐶

Noté 5 sur 5 étoiles

Misty hasn't given up on her food yet

Misty hasn't given up on her food yet. I've tried many, fresh, fresh frozen, freeze dried, etc and after a few feedings she won't eat it unless I put additional treats like cheese or flavor gravy. So far she dives right in and finishes her bowl. I give be 2 scoops added to a cup of her weight management kibble. I like the home delivery and the small bags of food.

17 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Catherine, thanks for the pawsitive feedback. We’re so happy to hear our recipes really hit the spot! Nothing makes us happier than keeping tails wagging with food pups love and reliable delivery. Please give Misty an extra belly rub from all of us. 🐾💚

Noté 5 sur 5 étoiles

Kylo’s food

Kylo is enjoying his new diet

16 juin 2026
Avis spontané
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Réponse de Freshpet

Hi there, we're happy Kylo is enjoying his Freshpet meals. Thanks for the love and the 5 stars! 🐾💚

Noté 5 sur 5 étoiles

Very safe product

We have auto delivery for one of my pups. We live free pet because it’s better than kibble! Her food comes right to the door each month and I don’t even have to think about it. She experiences seizures from other dog food and fresh pets food is safe for her to eat. She has been seizure free since we started her on it 6 months ago.

17 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Kristeen, we’re all ears over this one. It’s great to hear you’ve noticed a pawsitive difference in your pup’s health and that setting up delivery was smooth and stress-free. Big thanks from our pack to yours! 🐾💚

Noté 5 sur 5 étoiles

Mr BuddyLove shares food with toys

Mr BuddyLove enjoys his food now so much he feeds his toys freshpet too.

10 juin 2026
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Réponse de Freshpet

Hi Robyn, we’re so happy our recipes hit the spot and truly appreciate you leaving this review. Give Mr. BuddyLove an extra belly rub from all of us. 🐶💚

Noté 5 sur 5 étoiles

Our Jesse hears the bag being opened up…

Our Jesse hears the bag being opened up and no matter where he is in the house he perks up and comes to eat, he loves his Freshpet!! He still begs for our food but now he will go eat his food and not wait for our scraps. I will never stop giving him Freshpet❤️

10 juin 2026
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Réponse de Freshpet

Hi Tracy, your feedback is the best kind of treat. We’re honored to be the reason Jesse sprints to the kitchen like it’s the Indy 500. Thanks for the 5 stars and for being part of the Freshpet pack! 🐶💚

Noté 5 sur 5 étoiles

Excited for her meals now!

Easy to order and/or change order dates. My dog loves this food and has more energy (she’s 15 yrs) and better poops.

10 juin 2026
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Réponse de Freshpet

Hi Renee, we’re happy to hear your pup is loving Freshpet and feeling more energetic at 15 years! On-time delivery and an easy scheduling experience is exactly what we aim for. You just made our whole pack smile. 🐶💚

Noté 5 sur 5 étoiles

Very convenient and my bestie loves her…

Very convenient and my bestie loves her food. FINALLY!

12 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Jean, we're over the moon knowing your pup loves her Freshpet meals and that it's made mealtime easier for your whole family. Thanks for the 5-stars. 💚🐶

Noté 5 sur 5 étoiles

The only food my dog will eat

The only food my dog will eat!
I ordered the starter pack and it came with lots of different flavours and the treats are super fresh and my dog goes crazy for them.
Delivery was on time, and kept fresh with frozen ice packs very well. Good value for money I think.

1 juin 2026
Avis spontané
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Réponse de Freshpet

Hi there, thanks for the 5 stars! Hearing that your pup is enjoying our recipes makes us so happy. We love keeping tails wagging with reliable delivery. 🐾💚

Noté 5 sur 5 étoiles

Pixie loves this food.

Pixie loves this food.

27 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Crystal, thanks so much for the 5 stars! We’re happy to hear Pixie loves our food and grateful to have you as part of our Freshpet pack. 💚

Noté 5 sur 5 étoiles

Good experience

Good experience with initial order. Delivery was on time and as expected. I was easily able to update next order. Kya seems to enjoy the food but does pick out the cranberries.

25 mai 2026
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Réponse de Freshpet

Hi Kathleen, we're so happy Kya is loving Freshpet. On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the love and the 5 stars! 🐾💚

Noté 1 sur 5 étoiles

I was disappointed

I was disappointed, my dog lost weight with in the first two weeks. Lost energy, contacted customer support twice n they said talk to my vet. I fed my doggie taw primal for a year n never lost weight. So disappointed in the customer service.

10 juin 2026
Avis spontané
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Réponse de Freshpet

Hi Dee, we are sorry to hear this happened and truly hope your dog is feeling better. This certainly is not the experience or service we aim to provide at Freshpet. We take the health of our pets and the quality of our products very seriously, and as you can imagine, we are concerned with what you have brought to our attention. We’d like to look into this further for you. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon.

Noté 4 sur 5 étoiles

Sophia loves the flaked chicken.

Sophia loves the flaked chicken, but it is getting hard to talk her into the other flavors.

4 juin 2026
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Réponse de Freshpet

Hi Althea, we're thrilled to hear that Sophia loves our Shredded Chicken Recipe. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. We’d love the opportunity to look into this further for you. A member of our team will be reaching out shortly to assist with your menu and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day💚

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