Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus
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Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus
Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus
L'entreprise a répondu
Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Coordonnées de contact
1545 U.S. 206, 07921, Bedminster, Etats-Unis
- freshpet.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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High quality dog food
Very quick delivery of high quality food! Pup loves it!
6 juillet 2026
Avis spontané
Réponse de Freshpet
Hi Jeff, we're so happy your pup enjoys Freshpet. We love keeping tails wagging with reliable delivery. Thanks for being part of the Freshpet pack! 🐾💚
Home delivery is great
Home delivery is great. Make the delivery to your schedule. The food is cold, some frozen. Bean had been on Fresh Pet since we've owned her just for her dinner. 9 months ago we rescued her, she has made our lives wonderful. Having Fresh Pet makes both our lives better!
5 juillet 2026
Avis spontané
Réponse de Freshpet
Hi Patricia, thanks so much for the 5-stars. Our mission is to make mealtime simple, healthy, and delicious for the dog you love, so we’re thrilled to hear Bean is enjoying our recipes and that your delivery experience went smoothly. Sending lots of tail wags your way! 💚🐾
Réponse de Freshpet
Hi Cassandra, we’re so glad setting up delivery and scheduling was smooth and stress-free. Your 5 stars have our tails wagging. 🐶💚
Our new little rescue guy”Kingston…
Our new little rescue guy”Kingston Mcfloof” loves his fresh pet food. It is so easy to scoop out not all mushed together. He cleans his dish every meal. With our other dog Sierra was on Farmers which was also wonderful but we had to cut it up and it was mushy and messy. She has passed now. We are very happy with Fresh Pet
29 juin 2026
Réponse de Freshpet
Hi Eileen, we're so happy Kingston Mcfloof is loving Freshpet and that we’ve earned your trust. Reviews like yours make our day extra pawsome. Thanks for the 5 stars. 🐾💚
We are new to fresh pet delivery
We are new to fresh pet delivery. I have a 5 pound Yorkie. There’s a lot of food in one bag so I have to freeze small portions of it. She likes the food and we are still testing all the different flavors.
5 juillet 2026
Réponse de Freshpet
Hi Audrey, thanks for sharing your feedback with us. We're happy to hear your Yorkie loves our recipes and grateful to have you as part of our Freshpet pack. 💚
Réponse de Freshpet
Hi Merly, thanks for reaching out. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. Mixing foods is a great way to help with the transition, we recommend making a slow transition over 7-10 days to help avoid food refusals and digestive upsets. We’re grateful to have you as part of our Freshpet pack. 🐾💚
No trust
No trust. Chunky Beef and Carrots Roll now contains lots of ... CHICKEN. There's a chicken recipe if you want that for your dog. My dogs, like many, have chicken allergies. Older packages just had beef listed until you dug down through all the ingredients. Now it's listed clearly "3.2 lbs. Beef, chicken, and chicken parts. Chicken is a lot cheaper than beef, eh? The price keeps going up anyway. This is the last purchase. Home cooking is safer and healthier.
* After reply from Freshpet: Uh uh. No admission about changing the recipe to save money. No apology for making my fur babies itch or exposing them to ear infection. Just a pitch to try a different product. SMH. THE TRUST IS GONE.
1 juillet 2026
Avis spontané
Réponse de Freshpet
Hi there, we're truly sorry to hear about your experience, and we'd like the opportunity to look into this further for you. We've requested a few additional details so we can better understand what happened. When you have a moment, please reply at your earliest convenience so we can continue assisting you. We truly appreciate your time and look forward to hearing from you. -Jillian
They are willing to listen to your…
They are willing to listen to your concerns and solve the issue. I don't see any big difference.
27 juin 2026
Réponse de Freshpet
Hi Marleen, we’re so grateful for your feedback! It means more than you know. Thank you for sharing your experience. 🐾💚
She Eats It!
Belle has been struggling with being finicky. We have tried quite a few products. I was cooking for her! She would eat that! She would eat the grocery store Freshpet sometimes. She has not turned her nose up once to this home delivered Freshpet. Please send discounts. lol. !
1 juin 2026
Avis spontané
Réponse de Freshpet
Hi TJ, hearing that Freshpet has become a favorite for Belle truly warms our hearts! While we don't currently offer coupons or discounts through our subscription program, our members do enjoy exclusive perks along the way. From time to time, we also share special offers during promotions and seasonal events, so be sure to sign up for our newsletter at Freshpet.com to stay up to date on future deals, giveaways, and the latest Freshpet news. We truly appreciate you being part of the Freshpet family and sharing your experience with us. Thanks again, and give Belle some extra love from all of us! 🐾💚
Zoey doesn’t seem to like the Beef and…
Zoey doesn’t seem to like the Beef and Chicken recipe.
26 juin 2026
Réponse de Freshpet
Hi Sybil, thanks for reaching out. A member of our team will be reaching out to you soon. Please feel free to let us know if you need any additional assistance. We're here to help. 💚
Choosing a diet / recipe was very…
Choosing a diet / recipe was very simplistic and delivery was always on time. Not to mention both of my dogs can't wait until meal time!
1 juillet 2026
Avis spontané
Réponse de Freshpet
Hi Thomas, thank you for the 5 stars! Hearing that choosing the right recipe was a breeze and your delivery arrived right when expected makes us so happy. We’re thrilled our recipes were a hit with your pups. 🐶💚
High marks taste
High marks for delivery, freshness, and taste, that is what Bailey tells me. She is no longer a picky eater but still waits patiently till I give her the "ok" to "chew it up".
27 avril 2026
Avis spontané
Réponse de Freshpet
Hi Thomas, thanks for the 5 stars! Hearing that Bailey is enjoying our recipes makes us so happy. We’re so glad we could deliver a tail-wagging experience. 🐾💚
A little warmth makes all the difference.
Georgie, not especially food motivated, was a little hesitant to try the Freshpet food. My husband had the great idea to warm it up some (20 seconds in the microwave) and now Georgie gobbles it down. Yay!!!
29 juin 2026
Réponse de Freshpet
Hi Pam, your feedback is the best kind of treat. We love hearing that even a picky pup is enjoying our recipes. Thanks for the Love! 🐾💚
She’s always been a good eater but…
She’s always been a good eater but sometimes just snubs her nose at it. Eventually coming back to eat. In the trial period the 4 pouches were not enough food as I’ve already had to go to the store for 3 more pouches before I receive my next delivery
28 juin 2026
Réponse de Freshpet
Hi Nicole, we appreciate you sharing your feedback with us. We understand how concerning it can be when your pup's appetite varies from day to day. We’d love to help update your menu and also provide additional feeding tips or suggestions. Please know a member of our team will be reaching out. Thanks for being part of the Freshpet family.🐾💚
I have always loved Freshpet
I have always loved Freshpet. I can feel good that my dog is eating food she likes and is healthy for her and I do like the covenience of the delivery and assorted menus. The only reason I rated it 4 stars is because it is much more expensive than using the rolls I have used in the past. Have you considered incentives like accumulating points and to be used towards future orders or other monetary rewards?
28 juin 2026
Avis spontané
Réponse de Freshpet
Hi Kathy, thanks for sharing! On time delivery and an easy scheduling experience is exactly what we aim for. Freshpet Delivery Custom Meals offers a loyalty rewards program; as you place orders, you'll unlock milestone gifts, exclusive discounts, seasonal surprises, and additional rewards that celebrate your ongoing loyalty. Please visit https://deliver.freshpet.com/rewards to learn more about our loyalty rewards program. Thanks for being part of our Freshpet pack! 💚
Nahla loves the food
Nahla loves the food, yes her coat is shinier, had not thrown up. Her stools are nice brown no diarrhea. She waits at ther fridge doors at feeding time! Best thing i could have done was seitched to fresh pet!
22 juin 2026
Réponse de Freshpet
Hi Steffanie, we're so happy Nahla is loving Freshpet. It’s great to hear you’ve noticed a pawsitive difference in her health. If she had thumbs, she’d be giving us 5 stars too, right after pawing at the fridge for more. Thanks for the love! 🐾💚
Izzy approves…..most days
Delivery is excellent. Packaging is very secure. Some days Izzy devours the food and some days he picks at it. I’ve been warming it up for the past few days and he’s been eating better again. I do plan on decreasing the amount I get or the frequency. Not using it as fast and have extra
26 juin 2026
Réponse de Freshpet
Hi Louise, we're happy to hear that your delivery experience went smoothly. We also understand how concerning it can be when your pup's appetite varies from day to day. We always recommend giving pups a bit of time as they get used to something new, so we're hoping Izzy will continue to enjoy Freshpet as he adjusts. Please know a member of our team will be reaching out soon to help with your next menu selection. Thanks for being part of the Freshpet family.🐾💚
I already bought the store food that…
I already bought the store food that resembles sausage so I thought it would be the same in delivery but they are kind of liking it but it's taking time
25 juin 2026
Réponse de Freshpet
Hi Ivonne, thanks for reaching out. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. Mixing foods is a great way to help with the transition, we recommend making a slow transition over 7-10 days to help avoid food refusals and digestive upsets. We’re grateful to have you as part of our Freshpet pack. 🐾💚
My dog loves freshpet
My dog loves freshpet! The ease of delivery is great for the busy pet owner.
5 juin 2026
Avis spontané
Réponse de Freshpet
Hi Jennifer, thanks for the 5 stars! We're so happy to hear your dog enjoys our recipes. We love keeping tails wagging with reliable delivery🐾💚
Both gizmo and maxx love the food
23 juin 2026
Avis spontané
Réponse de Freshpet
Hi Melissa, we're so happy to hear that Gizmo and Maxx are enjoying our recipes. We truly appreciate your support. Big thanks from our pack to yours! 🐾💚
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