Freshpet Avis 

1 029
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus

Noté 4 sur 5 étoiles

Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus

Noté 5 sur 5 étoiles

Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale

Écrit par l'entreprise

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 029)

838 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great food

I. Already knew Baby like it because I
Had been getting it in the
Stir

14 mai 2026
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Réponse de Freshpet

Hi Cathy, hearing that Baby is enjoying our recipes makes us so happy. Thanks for being part of the Freshpet family. 💚🐾

Noté 5 sur 5 étoiles

My dog loves it and the variety.

My dog loves it and the variety. I love it because he loves it and I don't have to unthaw it when I run out.

20 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Susan, our mission is to make mealtimes simple and healthy for the pup you love, so we’re thrilled our recipes were a hit. That kind of feedback has our tails wagging. 🐾💚

Noté 5 sur 5 étoiles

Rescue dog

Di came from a neglect situation and needed to put on weight. She was started on freshpet at the shelter and started to put on weight. When adopted by my family we decided to keep her on the food as she was doing so well. She continues to thrive and love her food. She has a great coat and is maintaning a healthy weight.

15 mai 2026
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Réponse de Freshpet

Hi Kim, hearing that Di is thriving and maintaining a healthy weight makes us so happy. We're honored to be part of her journey and truly appreciate you sharing her story with us. Thanks for letting us be part of her routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚

Noté 3 sur 5 étoiles

Shipping takes awhile and he hates the chicken recipes

Shipping takes awhile. The cost but I would be ok if he loved it. He won't eat any of the chicken recipes and he will eat some of the beef.

14 mai 2026
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Réponse de Freshpet

Hi Michelle, thank you for taking the time to share your feedback with us. We’re sorry to hear the shipping time did not meet your expectations, and we’d appreciate the opportunity to look into this further for you. A member of our team will be reaching out shortly to assist with your menu and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day 🐾💚

Noté 4 sur 5 étoiles

Smells fresh like real food

Smells fresh like real food. Good texture and chew size for Lucy.

15 mai 2026
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Réponse de Freshpet

Hi Leslie, we’re so happy to hear our recipes have been a great fit for Lucy and that she's enjoying every bite! Thank you for the pawsitive feedback. 💚🐾

Noté 5 sur 5 étoiles

Choose Freshpet!

I feed my Havapoo Freshpet every day! All can say is he absolutely loves it! When he was a puppy I tried lots of foods but he wasn’t eating them! I’m so happy I found a food that he loves and it’s good for him too!

10 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Linda, thank you for the 5 stars! It's amazing hearing your Havapoo found Freshpet recipes he loves. Finding the right food can make such a difference, and we're glad Freshpet became the perfect fit for him. Thanks for being the best part of the Freshpet pack! 💚🐶

Noté 5 sur 5 étoiles

10/10 recommended

Delivery is always fresh, well packaged, & on time. Company make sure you’re well notified about delivery so the package is not outside too long. Our picky, very athletic dog devours his food. Recipes are top tier. 10 out of 10 would recommend.

13 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Amber, we’re so happy to hear our recipes passed the picky pup test and really hit the spot! Nothing makes us happier than keeping tails wagging with food pups love and reliable delivery. Thanks for being the best part of the Freshpet pack!  🐶💚

Noté 5 sur 5 étoiles

I have a 16 year old cocker who is a…

I have a 16 year old cocker who is a fussy eater. I have to give her softer food now soni decided to try her on fresh and she loves it so will try out the other fresh food that is available .

17 mai 2026
Avis spontané
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Réponse de Freshpet

Hi there, thanks so much for the 5 stars! We’re so glad our recipes passed the picky pup test, reviews like yours make our day pawsome. 🐾💚

Noté 5 sur 5 étoiles

My dog loves Freshpet

My dog loves Freshpet, and I am confident she is getting the nutrition she needs.

Thanks!

17 mai 2026
Avis spontané
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Réponse de Freshpet

Hi there, thank you for the pawsitive love! We’re so glad you’re seeing health benefits. You just made our whole pack smile. 💚🐾

Noté 4 sur 5 étoiles

The food is fresh

The food is fresh, and convenient recipes are good as well .

15 mai 2026
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Réponse de Freshpet

Hi Karl, thank you for the pawsitive feedback. We're grateful to have you as part of our Freshpet pack. 💚🐾

Noté 5 sur 5 étoiles

I like the bags of food rather than the…

I like the bags of food rather than the frozen Farmers Dog. It’s easier to feed. Judge loves to eat so I think it is more us enjoying the change.

17 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Peggy, thanks for the 5-stars! Our mission is to make mealtime simple for the dog you love, so we’re thrilled to hear Judge is enjoying our recipes. Sending tail wags your way! 🐾

Noté 3 sur 5 étoiles

My dog is picky

My dog is picky. She prefers something a little more wet.

17 mai 2026
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Réponse de Freshpet

Hi Kristin, thanks for reaching out. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. We’d love the opportunity to look into this further for you. A member of our team will be reaching out shortly to assist with your menu and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day. 💚

Noté 5 sur 5 étoiles

I'm Mama to four K9s.

I'm Mama to 1 Giant Schnauzer puppy, 2 Standard Schnauzers and my oldest love of 17 years, a Staffy.
Since starting Freshpet, over a year ago, my dogs all HOWL at dinnertime as I'm preparing their meals !!! None of my dogs are hounds, so hearing them howl just cracks me up! AND, my Staffy let's me have it if his bowl is not served to him just two minutes late. Freshpet, I'm sure is why he's living such a long life. Thank you all!!

16 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Pamela, your pack sounds absolutely amazing! We're so happy Freshpet has become such a special part of mealtime in your home and that your pups are letting you know just how excited they are for dinner. Thank you so much for sharing your story and the 5 stars, it truly means the world to us. We’re here for all the happy howls, wagging tails, and healthy meals ahead. 💚🐶

Noté 4 sur 5 étoiles

Some of the food Beau will only taste…

Some of the food Beau will only taste others he is really eager to eat.
Overall it seems to be working good for us.

16 mai 2026
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Réponse de Freshpet

Hi Jean, thank you for sharing! We're so glad to hear Freshpet is a good fit for Beau. Every pup has their own preferences and it sounds like he definitely knows which recipes he's most excited about at meal time. Thanks for being part of the Freshpet family! 💚🐾

Noté 5 sur 5 étoiles

He loves it

He loves it, we barely can set down the bowl before he is diving in! Also, no allergic reactions or stomach issues since starting your food. Thanks for Freshpet!

16 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Steve, thanks for the 5-stars! We’re so glad to hear your pup is diving right in at mealtime and you’re seeing health benefits. Hearing feedback like this really make our whole pack smile.  💚🐾

Noté 5 sur 5 étoiles

I’m loving Fresh Pet food and treats!

I’m loving how the food and treats are shipped directly to us and even more than that we love that the vet recommended this food for Rooney! And the biggest bonus - he loves it and gobbles it right up! That it actually smells good is pleasing to the whole family and we see far less smell from Rooney or his waste, too. We’re 100%sold and will never feed him anything but Freshpet food!

14 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Barbara, your review made our whole pack smile! We're so happy your Rooney is loving Freshpet and that we've earned your trust. Thanks for letting us be part of your family's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 💚🐾

Noté 5 sur 5 étoiles

Our Baby is loving her food…

Our Baby is loving her food… the easy ordering and having it on hand is great. No weekly trips to the grocery store! I haven’t seen much cost difference, and if there is ai figure I’m saving on weekly fuel trips.

16 mai 2026
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Réponse de Freshpet

Hi Melanie, we're over the moon knowing your pup loves her Freshpet meals and that it's made mealtime easier for your whole family. Thanks for the 5 stars!💚🐾

Noté 5 sur 5 étoiles

New Customers

This is only our second delivery, but everything is working out great. Ruby loves all the recipes, and can’t wait till I fill her bowl. I’m sure we’ll be customers for quite awhile.

13 mai 2026
Avis spontané
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Réponse de Freshpet

Hi Stephen, from fridge to food bowl, we’re so happy Ruby is loving Freshpet and that we’ve earned your trust!

Noté 5 sur 5 étoiles

Daisy was on dry kibble and since…

Daisy was on dry kibble and since changing her to Freshpet she loves eating all her food and leaves nothing. I’m glad I got her started on freshpet as a puppy and will continue to give it through her lifetime.

8 mai 2026
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Réponse de Freshpet

Hi there, hearing that Daisy is loving our recipes makes us so happy. We’re honored to be part of your story and truly appreciate you leaving this review. Thanks for letting us be part of her routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚

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