Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about... Voir plus
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Lisez les avis des autres
Romeo is adjusting to the food and I am working on how much to feed him as he has gained a pound and he needs to stay at 24 lbs not 25 lbs. I have adjusted the portion he gets every morning. His coa... Voir plus
Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. N... Voir plus
L'entreprise a répondu
Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Coordonnées de contact
1545 U.S. 206, 07921, Bedminster, Etats-Unis
- freshpet.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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All good from quality of food to…
All good from quality of food to delivery and ordering. And the dogs love it!
28 mai 2026
Avis spontané
Réponse de Freshpet
Hi Christina, we're happy your pups are loving their Freshpet meals. It’s great to hear scheduling was simple and your delivery showed up on time. Thanks for being part of our pack! 🐾💚
FreshPet Food Hound
Rita Mae waits near her bowl for permission to eat and then dives into to gobble it up. She eats twice daily and never lets feeding time get by me! She loves this food but picks out the cranberries and carrots and puts them on the floor for me to throw away!
27 mai 2026
Avis spontané
Réponse de Freshpet
Hi Carol, thanks for the 5 stars! It sounds like Rita Mae knows exactly what she likes and doesn't waste any time when it's mealtime. We’d like to help with your next menu selection. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 🐾💚
I love the convenience of delivery!
I love the convenience of delivery!! Skeeter loves the food! Treats included!
I find customer service to be above and beyond!
Thank you freshpet!
28 mai 2026
Réponse de Freshpet
Hi Nancy, we're so happy Skeeter is loving Freshpet. On time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the love and the 5 stars!🐾💚
Réponse de Freshpet
Hi Brian, thanks so much for the 5 stars! we’re happy to hear your pup loves our food and grateful to have you as part of our Freshpet pack. 💚🐾
Oliver loves his new hot meals!
Oliver loves his hot meals! He says he loves them soooo much! And I love giving him such good nutrition, twice a day! Five stars!!!
26 mai 2026
Avis spontané
Réponse de Freshpet
Hi Robin, we'd love to help and provide feeding guidance for Oliver. To do so, we've requested a bit more information. Please reply at your earliest convenience, and we'll be happy to assist further. We look forward to hearing from you soon. 🐾💚
My dogs like most of the flavors
My dogs like most of the flavors. I like that I can switch up the flavor because they get bored with the same food over and over. I like that it is delivered to the door.
26 mai 2026
Réponse de Freshpet
Hi Pam, thanks so much for sharing your experience. Our mission is to make mealtime simple, healthy, and delicious for the dogs you love, so we’re thrilled to hear they’re enjoying our recipes and that your delivery experience went smoothly. Sending lots of tail wags your way! 💚
Easy and convenient
11 mai 2026
Avis spontané
Réponse de Freshpet
Hi Jackson, thank you for the pawsitive review! We’re so glad we could deliver a tail-wagging experience. 🐾💚
Lucy adapted to this food easily and…
Lucy adapted to this food easily and absolutely loves it! She also loves the treats. I don’t see us going back to her old food. This is much healthier and smells like real food. I haven’t tried it myself 😂
25 mai 2026
Avis spontané
Réponse de Freshpet
Hi Aletheia, we're so happy Lucy is loving our Freshpet recipes and treats. Thanks for trusting us with her nutrition. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Réponse de Freshpet
Hi Donna, thanks for the 5 stars! We love keeping tails wagging with reliable delivery. 🐾💚
Delivery was great
Delivery was great. Food keeps well.Oreo likes all the different kinds of food chicken is his favorite.
25 mai 2026
Réponse de Freshpet
Hi Helen, we're so happy Oreo is enjoying Freshpet and that your delivery experience went smoothly. Sending lots of tail wags and happy mealtime wishes your way. 💚🐶
Great customer service
Great customer service. Quick shipment. Fritz loves the food.
15 mai 2026
Avis spontané
Réponse de Freshpet
Hi Terry, we’re so happy to hear Fritz is loving Freshpet. Nothing beats a timely delivery and a happy, hungry pup. 💚 Thanks so much for the 5-star shoutout and for being part of the Freshpet family! 🐾
Max has been regurgitating
Max has been regurgitating his food an has had runny stools. He has had two emergency care within the last month.
20 mai 2026
Réponse de Freshpet
Hi Mattie, we are sorry to hear this happened and truly hope Max is feeling better. We take the health of our pets and the quality of our products very seriously, and as you can imagine, we are concerned with what you have brought to our attention. We’d like to look into this further for you. A member of our team will be reaching out via email to further assist you in this matter. Please feel free to let us know if you need any additional assistance. We're here to help. 💚🐾
She seems to really like the food
She seems to really like the food. It is so easy
23 mai 2026
Avis spontané
Réponse de Freshpet
Hi Shar, we’re so happy to hear your pup is enjoying our recipes and that mealtime has become easier for you both. 💚 Thank you so much for the 5-star review and for being part of the Freshpet family! 🐾
Food looks really fresh with all…
Food looks really fresh with all natural ingredients
1 mai 2026
Avis spontané
Réponse de Freshpet
Hi Maria, we appreciate your feedback. We know how important it is to feed your pups something fresh, and healthy! Thanks for the 5-stars. 🐾💚
My dog likes your food and importantly…
My dog likes your food and importantly it is easy to use and nutririoinal
18 mai 2026
Réponse de Freshpet
Hi Debs, we’re so happy to hear your pup is enjoying Freshpet and that it’s made mealtime easier for you both. 💚Thanks for trusting us with your pup’s nutrition and for being part of the Freshpet family! 🐾
She loves it can't wait for me to put…
She loves it can't wait for me to put in her bowl. Eats it all up.. only bad thing is her breath is so bad now, trying probiotic to see if that helps.
23 mai 2026
Avis spontané
Réponse de Freshpet
Hi Verla, we appreciate you sharing your feedback with us. We're so happy to hear your pup is loving the recipe! Bad breath can sometimes happen for a variety of reasons, so we do recommend checking with your veterinarian if the issue continues. Thanks for being part of the Freshpet family. 💚🐾
She is enjoying this very much
She is enjoying this very much. She is a picky eater and can have a sensitive stomach. I mix this with her Hills ID. Good combo. No tummy issues.
23 mai 2026
Avis spontané
Réponse de Freshpet
Hi Karen, we’re so glad our recipes passed the picky pup test! Thank you for the 5 stars and for choosing Freshpet. Your feedback is the best kind of treat. 🐾💚
Excellent dog food.
My fur baby actually enjoys this food. Lollipop, is picky. I also think it’s a great price and the service is excellent.p
18 mai 2026
Réponse de Freshpet
Hi Mary Lou, we’re thrilled that Lollipop approved of our recipes and that we could deliver a tail-wagging experience. Thank you for the 5 stars! 🐾💚
Penny and all of my dogs love FreshPet
Penny and all of my dogs love FreshPet. I don’t see the pickiness that I did with other brands, so I am very happy that they are very happy!
22 mai 2026
Avis spontané
Réponse de Freshpet
Hi Susie, your feedback is the best kind of treat. We're thrilled that our recipes passed the picky pups' test and really hit the spot. Big thanks from our pack to yours! 🐾
We adopted Mr Bigsby and was not sure…
We adopted Mr Bigsby and was not sure if he would like this food as much as his new brother, but he just eats it up. It’s so easy to put together for him with his daily pills.
22 mai 2026
Avis spontané
Réponse de Freshpet
Hi Victoria, thanks for the 5-stars! Our mission is to make mealtime simple for the dogs you love, so we’re thrilled to hear Mr. Bigsby and his brother are enjoying our recipes. Sending tail wags your way! 🐾💚
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