I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Voir plus
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LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Voir plus
L'entreprise a répondu
These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Voir plus
L'entreprise a répondu
My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!
Coordonnées de contact
Etats-Unis
- freshsends.com
3,7
Moyen
1 k avis
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This company is adorable
This company is adorable. Flowers were amazing and was exactly what we wanted. Only complaint is it came a day late but that’s out of the companies hands.
23 septembre 2021
It was a cute idea and it looked okay…
It was a cute idea and it looked okay but I just felt like for $80 it wouldn’t look like a $20 bouquet of flowers from Trader Joe’s
23 septembre 2021
Réponse de Fresh Sends
Hey there Genieve,
So sorry to hear that you were disappointed with your experience! Every regular send receives the same amount of stems (15-18) but of course the size of the bloom can vary. All of our content on our Instagram and website are actual bouquets that a recipient received or are about to receive. However, if you aren't fully satisfied with your Fresh Send, shoot us an email and we'd be happy to make it right!
The flowers I ordered were a lot…
The flowers I ordered were a lot smaller than I expected.
23 septembre 2021
Réponse de Fresh Sends
Hey there Sage,
So sorry to hear that you were disappointed with your experience! Every regular send receives the same amount of stems (15-18) but of course the size of the bloom can vary. All of our content on our Instagram and website are actual bouquets that a recipient received or are about to receive. However, if you aren't fully satisfied with your Fresh Send, shoot us an email and we'd be happy to make it right!
The flowers were gorgeous & I am super…
The flowers were gorgeous & I am super impressed by how quickly they are able to ship anywhere in the US! Such a great way to brighten someone's day. I will definitely use them again and recommend to my friends!
23 septembre 2021
The BEST!
The BEST flower delivery! Always beautiful! Always perfect! Always on time!
23 septembre 2021
The flowers were never delivered
22 septembre 2021
Réponse de Fresh Sends
Hey there,
We're so sorry if your recipient never received their flowers. When taking a look at your FedEx tracking number, it looks like the package arrived on your desired delivery date (Tuesday, the 21st), at 12:34pm. Shoot us an email and we can go through the options to make it right if your recipient did not get the Fresh Send.
All our best,
Fresh Sends Customer Experience
I received an email from you letting me…
I received an email from you letting me know my package was delivered, however when I look at the fedex number, it is halted in Memphis. Was hoping it would be there yesterday for my moms birthday, but now the update says potentially delayed with no further information about when it will be delivered.
22 septembre 2021
Réponse de Fresh Sends
Hey there Kristen,
So sorry to hear that your flowers were delayed! We always say we wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition, however, we have no control once the package leaves our hands. Shoot us an email and we can give you options to make this situation right!
Beautiful fresh flowers
Beautiful fresh flowers. Nice arrangement. Well packed. My grandma was very happy.
17 septembre 2021
Amazing Flowers + Presentation!
Amazing Flowers + Presentation!
Also, great customer service if you'd like to change your delivery date!
16 septembre 2021
The flowers were perfect!!
The flowers were perfect!!! I sent them to Las Vegas and they arrived on time and were gorgeous! I wanted to send something unique and special and you delivered. Thank you!
16 septembre 2021
So great!
My friend was ABSOLUTELY blown away by her flowers. She turned 60, so she's seen her fair share of delivery flowers... her reaction to these was priceless :) She couldn't get over the cute packaging! Will definitely be buying again.
16 septembre 2021
So so amazing!!
So so amazing. Amazing company, amazing flowers, amazing amazing!! I highly highly recommend to everyone. Handwritten notes on the cards is such a great touch. So personable and sweet. Thank you.
15 septembre 2021
Hippest Flower Delivery In The Game
Awesome experience, delivered on time, and recipient was super happy! Fresh Sends also handwrites the customizable note for a personal touch.
15 septembre 2021
Awesome!
Delivered on time and the bouquet was absolutely beautiful! My friend loved her flowers. I love the personalized cards that can be attached to any order. I will definitely purchase again in the future!
12 septembre 2021
Another amazing arrangement!
From the first order to this last order I don’t have one complaint. The customer service is awesome and the flowers are AMAZING. Are they a little more expensive the buying from a big company…. a tad. The quality of what you get is well worth the extra money.
11 septembre 2021
The flowers were beautiful and the note…
The flowers were beautiful and the note was so well done 😌 best flower delivery ever!
11 septembre 2021
love it but also disappointed
I think the concept it great, the website, the ease of ordering, the fun style, but I’m dissatisfied in what you actually get for the money. Maybe more of the money is going to the cute packaging than the actual flowers, not sure. They are pretty but with the regular bouquet, for $70 total, it seemed very sparse and honestly looked like something you could pick up at the grocery store. I loved the idea of fresh sends and had planned on sending them for everyone’s bday and special occasions, I planned on it being my go-to, but I don’t think you get enough for the cost of it. Thank you.
11 septembre 2021
Réponse de Fresh Sends
Hey there!
We're so sorry to hear that you were disappointed with your experience with us! Shoot us an email and we will give options to make it right.
Looking forward to taking care of this for you!
Fresh Sends Customer Experience
BEAUTIFUL flowers that come in a TIMELY…
BEAUTIFUL flowers that come in a TIMELY manner. My fiancé loved them! Great way to start out one year celebration 😊
10 septembre 2021
Late flowers
The package just says “potentially delayed” it was supposed to be delivered I don’t even know where it is.
9 septembre 2021
Réponse de Fresh Sends
Hey there Zahra!
We're so sorry to hear that your flowers haven't arrived. We always say we wish we could deliver each of our packages ourselves to ensure they arrive on time and in great condition, but unfortunately working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email so that we can let you know the options to make it right!
All our best,
Fresh Sends Customer Experience
11/10 highly recommend!!
absolutely nothing wrong whatsoever! amazing service and beautiful bouquet!! will definitely order again real soon! prices are BEYOND reasonable as well!
9 septembre 2021
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