Ok well they finally fixed my one of my orders I'm still waiting on a second one but they are responding and helping me Also they gave me a prize for the inconvenience.Hope they do with the second on... Voir plus
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Order number#29634 So I had ordered 2 1/2 lbs on oct 2nd I used 2-3 day delivery and used package protection, it stated it will come on the 5th but it been in the same spot since the 3rd and on... Voir plus
I've dealt with, lucky elk, golden hour hemp, tsb, thca king, jk distro, goblin @ onlygas, dope thc, Ashville, arete, Bloom, medplex. None of them are seeing FRISCO LABS. The tree is amazing, the cu... Voir plus
Horrible quality, second order of hopeful better quality never came, worst customer service. Stay warned do not buy from these people, scam scam scam scam
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À propos de l'entreprise
Écrit par l'entreprise
Frisco Labs is a California-based hemp company specializing in federally compliant THCA flower and premium hemp-derived products. Serving both retail customers and wholesale partners nationwide, Frisco Labs focuses on transparency, third-party lab testing (COAs), and consistent product quality under the 2018 Farm Bill. Our mission is to provide reliable, compliant hemp products with fast shipping and dedicated customer support.
Coordonnées de contact
2930 Domingo Ave, 94705, BERKELEY, Etats-Unis
- 7087250447
- info@friscoLabs.com
- friscolabs.com
3,4
Moyen
35 avis
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You'll find authentic strains and a…
You'll find authentic strains and a large variety of 🌼 flower at Frisco labs. The flower is always exactly as described. They have assistance through email and theres a chat option. Be clear and be patient with the team.
3 septembre 2025
Avis spontané
Réponse de Frisco Labs
Thank you so much for the kind review and support.
We’re glad to hear you’ve found authentic strains, a strong variety, and products that match the descriptions. Our team works hard to keep the site accurate and to help customers through email and chat as quickly as possible.
We appreciate your patience, your trust, and your support for Frisco Labs.
Frisco Labs
Watch out for this company
Watch out for this company if you are a business owner and buying wholesale. I got scammed out of $2600. They shorted me 5 ibs of hemp flower and when I reported it to them to claim the insurance that I paid for that was supposed to cover it, they pretended to put in a claim at USPS and had me waiting 40 days before I found out they were lying when I contacted USPS to check on the claim myself. As it turned out, they only insured the package for $100. When I pointed this out to them they ghosted me.
3 juin 2025
Avis spontané
Réponse de Frisco Labs
Frisco Labs has reviewed this matter and respectfully disputes the claim that this customer was scammed, that we failed to insure the shipment, that we lied about the USPS claim, or that we stopped responding.
Based on the information provided, this review appears to relate to Order #21603, placed on May 28, 2025, for six wholesale THCA flower products. The order was fulfilled and shipped through USPS Priority Mail under tracking number 420719019310810597204356525962.
The shipment record shows a package weight of approximately 6 lb 15 oz, which is consistent with a six-pound wholesale order, and all six items were included in the shipment record. USPS marked the package delivered on June 3, 2025, at the customer’s business address, with Signature Confirmation showing the package was accepted at the destination.
After delivery, the customer contacted us claiming only one pound was received and that the package appeared opened, damaged, or re-taped. We responded, requested supporting photos, instructed the customer not to further alter the packaging, and began the claim process as a possible carrier/transit issue.
A USPS domestic claim was filed under claim nickname “WESLEY” for the same tracking number, with the claim reason listed as “Missing Contents” and the payment request listed at $2,677.20. The USPS claim history shows the claim was submitted, placed under review, and later denied with the status: “Denied - Customer response timeframe exceeded.”
The statement that the package was only insured for $100 appears to confuse USPS included coverage with the additional insurance coverage that was added to this shipment. Our records show the customer requested added insurance and that additional coverage was applied.
We also did not ghost the customer. We communicated during the review process and later responded through the customer’s payment dispute/chargeback process with order records, shipment details, delivery confirmation, shipment weight, insurance information, and signature confirmation.
This was not a case where Frisco Labs accepted payment and failed to ship product. The order was paid, fulfilled, packed, shipped, insured, carrier-confirmed delivered, and signed for at the customer’s business address.
When the customer reported alleged missing contents after delivery, we responded and submitted the matter through the proper shipping claim process. Frisco Labs takes wholesale orders seriously and keeps detailed records for fulfillment, shipping, insurance, and disputes.
We respectfully ask readers to consider the full documented timeline rather than the claim that this was a scam.
Frisco Labs
Love there stuff
Love there stuff. But 19.95 for shipping now?? Last moth it was 11.85 why,? I do not know if I'll buy anymore. Bc of the shipping cost
1 mars 2025
Avis spontané
Réponse de Frisco Labs
Thank you for the feedback and for supporting Frisco Labs.
We’re glad to hear you love the products. We understand shipping costs can be frustrating, and we do our best to keep rates as fair as possible. Shipping pricing can change based on carrier rates, package weight, destination, service level, and required handling.
We appreciate you bringing it up, and we’ll continue working to keep shipping options as reasonable as we can.
Frisco Labs
Top Notch Everything.
The Product is excellent. I am a cheapskate and bought the cheapest they had for a holiday get together. Some of the best I have had in a while. Their Customer service is Top Notch, very caring and compassionate. "High"ly Recommended.
17 décembre 2024
Avis spontané
Réponse de Frisco Labs
Thank you so much for the amazing review and recommendation.
We’re glad to hear the product exceeded expectations and that our customer service team made you feel taken care of. We work hard to offer strong value, quality products, and support that actually helps.
We truly appreciate you choosing Frisco Labs and taking the time to share your experience.
Frisco Labs
My 1st Frisco Labs order!
I received my first order from Frisco Labs today. I purchased 2 ounces. The quality is absolutely excellent. I’ve been smoking 30+ years. I couldn’t be happier. And the shipping was fast too. Less than a week. Thank you so much Frisco Labs!
6 octobre 2024
Avis spontané
Réponse de Frisco Labs
Thank you so much for choosing Frisco Labs for your first order.
We’re glad to hear the quality was excellent, the shipping was fast, and that you were happy with everything. Feedback like this means a lot, especially from someone with that much experience.
We truly appreciate the support and look forward to taking care of your next order.
Frisco Labs
Great product for great prices
Great product for great prices, especially in this economy. Yes it works
16 mai 2024
Avis spontané
Réponse de Frisco Labs
Thank you for the great review and support.
We’re glad to hear you were happy with the product, pricing, and value. We work hard to keep quality strong and prices fair, especially in today’s market.
Thanks again for choosing Frisco Labs.
Frisco Labs
Horrible Customer Service
Horrible Customer Service! Placed and paid for order for total of 12 "jars" on a buy two get one free special. Only received 10 "jars" Frisco refuses to fix their error. Suggest you shop elsewhere, someplace that won't rip you off or engage in "bait and switch" marketing! Response to reply from company dated 6/19 2026...TWO PLUS YEARS TO REPLY??? I stand by my review and have not and will NOT trade with this outfit that takes over Two Years to respond to a review!
8 février 2024
Avis spontané
Réponse de Frisco Labs
Hi Theodore,
We’re sorry you were unhappy with the experience, but we respectfully dispute the claim that Frisco Labs refused to fix the issue or engaged in bait-and-switch marketing.
We reviewed the orders referenced, including Orders #15862 and #15875. After the customer reported missing jars, Frisco Labs created a replacement order, Order #16198, at no charge.
That replacement order included 4 jars of Delta 9 Gummies with a full discount applied, bringing the order total to $0.00. The replacement shipment was fulfilled, shipped, and delivered under UPS tracking 1Z8W194W0301930831 on March 14, 2024.
The order notes also show this replacement was created specifically because the customer reported missing 2 jars, and Frisco Labs sent additional jars to correct the issue.
Because Frisco Labs provided and delivered a no-charge replacement shipment, we do not agree with the statement that we refused to fix the issue, ripped the customer off, or engaged in bait-and-switch marketing.
We value our customers and, when a legitimate issue is reported, we make reasonable efforts to resolve it. In this case, our records show that a free replacement order was created, shipped, and delivered.
Frisco Labs
Been buying of them for a few months…
Been buying of them for a few months now.
Always quality flower,honest listings, fast shipping and quality customer service.
What more can you ask for?
1 octobre 2023
Avis spontané
Réponse de Frisco Labs
Thank you so much for the continued support and for being a repeat customer.
We’re glad to hear you’ve had consistent quality, honest listings, fast shipping, and helpful customer service. That is exactly what we work hard to deliver with every order.
We truly appreciate you choosing Frisco Labs and taking the time to share your experience.
Frisco Labs
Awesome/tasty (terpenes!!!) high (and I live in a rec legal state!)
Wow, I'm now a fan of hemp/CBD, their vapes esp (altho ive also now had their wax, flower, and gummies [thanks Groupon!])..they've got terpenes DOWN! Ordering on the reg!
12 novembre 2023
Avis spontané
Réponse de Frisco Labs
Thank you so much for the awesome review and support.
We’re glad to hear you enjoyed the terpenes, flavor, and variety across the vapes, wax, flower, and gummies. It means a lot to hear that you’ve become a regular customer.
Thanks again for choosing Frisco Labs. We truly appreciate you.
Frisco Labs
Szerintem az eddigi legjobb hely amit…
Szerintem az eddigi legjobb hely amit így az elmúlt 20 év keresgélése után sikerült megtalálnom csak ajánlani tudom mindenkinek jó nektek pontosak megbízhatóak és még sorolhatnám.
24 août 2023
Avis spontané
Réponse de Frisco Labs
Thank you so much for the kind review and recommendation.
We’re honored to hear that after so many years of searching, you consider Frisco Labs one of the best places you’ve found. We work hard to be accurate, reliable, and consistent for every customer.
We truly appreciate your support and trust.
Frisco Labs
Mr Frisco is the BEST!!!
Mr Frisco is the BEST!!!!
This review is over due as Mr Frisco saved my life. I had a really bad situation that needed the best legal representation. I am older and had never been in trouble and then my life turned upside down with a criminal charge. I had no idea who to call and was embarrassed to ask to many people. A friend recommended The Rush Law Firm. I called and immediately got a call. Mr Frisco called and we discussed my problem at length. I just had a strong feeling he was who I needed, Boy was I right.!!!
Mr Frisco is a very straight shooter and will tell you like it is. He is also very personable and easy to talk to. The entire time my case was being handled I did not call him, I choose to let them contact me when they had news and I was kept very informed.
In life we never know how quickly it can change. I was devastated and scared. Mr Frisco gave me back my life. I am now getting on with life and things are good again. The world isn’t fair sometimes but I have turned this in to a positive. I am truly blessed to have had the resources to have to best representation. I would tell anyone looking for legal help Mr Frisco is the man. In terms of cost, great representation will cost good money but the big picture is the rest of your life. Mr Frisco fights for that. My Thanks to a very professional and understanding attorney, things are good again.
JH
23 novembre 2022
Avis spontané
Réponse de Frisco Labs
Hi JH,
Thank you for taking the time to leave a review. However, this review appears to be for a law firm or attorney, not Frisco Labs.
Frisco Labs is an online hemp/THCA retailer, and we do not provide legal representation or attorney services.
We believe this review may have been posted to the wrong business profile. We kindly ask that you review and update the posting if it was intended for another company.
Frisco Labs
The best company I ever had..easy to…
The best company I ever had..easy to deal and customer service the best I ever had
7 septembre 2021
Avis spontané
Réponse de Frisco Labs
Thank you so much for the kind review and support.
We’re glad to hear you had an easy experience with Frisco Labs and that our customer service stood out to you. We truly appreciate your trust and your business.
Frisco Labs
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