FundRazr Avis 

214
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,3

Tous les avis

(214)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Terrific fund-rasing platform

Terrific fund-rasing platform, easy to setup and operate, very intuitive. Would definitively use again!

25 février 2022
Avis spontané
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Réponse de FundRazr

Hi Maurizio,

Congratulations on blowing past your goal! What a wonderful community you have surrounded yourself with. Best wishes to you and yours (and we hope for a swift recovery for your friend!). :)

Noté 5 sur 5 étoiles

Amazing platform

Amazing platform, worked seamlessly, easy to use interface that allows great quality updates and a simple payout method for the contributions and donations. When needed support I got replies from the team pretty fast. Highly recommended.

21 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

less than 24 hours from first request…

less than 24 hours from first request to full funding.
i am very impressed.
thank you.

13 janvier 2022
Avis spontané
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Réponse de FundRazr

Congratulations, Corwin! Your community really lept into action for you, it is a delight to see. We're happy to hear that our platform helped with your situation. Best wishes for your recovery!

Noté 5 sur 5 étoiles

Easy Peesie "Funs" Raising....

Using this platform has made this experience so easy to fundraise! I would highly recommend it to anyone trying to make it better for their participants to get folks "on board" for their charity, non-profit or mission organization!

14 novembre 2021
Avis spontané
Noté 3 sur 5 étoiles

The site is confusing to navigate

The site is confusing to navigate. For example, every time I tried to find out who had made donations, it took multiple tries to find the list. It was also hard to find the place where the link to my fundraiser was (which I needed to find multiple times to share). When I wanted to add a video after initially setting up my page, it was very difficult to find and figure that out.

26 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

50Km for Latino Outdoors

A supported approached us about running a 50Km tail run to raise funds for Latino Outdoors. We used this an an opportunity to try out FundRazr. The platform was easy to use and share. We exceeded our fundraising goal and plan to continue to use FundRazr for future campaigns.

27 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

This was the most user friendly…

This was the most user friendly platform! We were able to do everything so easefully. Even your customer service was great. Thank you for ensuring that BIPOC can raise funds and keep 100% towards our goals. When we can we will send a tip for all that your peeps helped us curate! Keep growing. We love fundrazr and have turned on many who are terrified about raising funds to your site.

16 septembre 2021
Avis spontané
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Réponse de FundRazr

Thank you very much for your warm words! We are beyond grateful and happy to help you take your diversity and inclusion mission to the next level. Good luck with your campaigns!

Noté 1 sur 5 étoiles

SCAMMERS

I've NEVER used this site, but somehow they got my CC number and charged me 7$!!! Scammers!!!

11 septembre 2021
Avis spontané
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Réponse de FundRazr

Hi Bryan, sorry to hear there has been a fraudulent charge on your card. FundRazr doesn't have access or store information about your credit card details. Transactions happen through the third-party payment providers such as PayPal or Stripe. Could you please write in to our customer support team at support@fundrazr.com so we can take a look into the payment?

With that in mind, it sounds like your credit card information has been stolen, so we would highly encourage you to reach out to your associated bank to report the stolen information.

We will wait for the information from you so we can look into how we can collaborate with third-party payment providers and see how a refund can be issued. Thank you in advance.

Noté 5 sur 5 étoiles

FundRazr is free and easy to use

FundRazr is free and easy to use. I love that it sends out emails automatically and that I can post to other social media accounts with just the click of a button. Setting up payment through Paypal is simple.

22 août 2021
Avis spontané
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Réponse de FundRazr

Thank you very much! We are happy that we made fundraising easier for you~

Noté 1 sur 5 étoiles

fraudulent campaign - Fundrazr does nothing

I donated to what I now know is a fraudulent campaign about a year ago. This campaign has pictures of a sick girl along with a sad story. Since then, I have received daily spam to my personal email account (not through Fundrazr) with the same recycled messages, begging for more money. DAILY. There is no record of this patient or her family anywhere else on the web. Fundrazr has ignored my two requests to look into this campaign, and they have raised thousands of dollars. Fundrazr says if they look into a campaign and don't find it fraudulent, they will not reply to you... then how do you know they've looked into it? Let me show you the hundreds of emails I have, Fundrazr. It's a shame for any legitimate campaigns, but I will not trust this site again.

16 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant. Great platform. Have already recommended it to several friends for their fundraising projects!

16 août 2021
Avis spontané
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Réponse de FundRazr

Hello Sarah and thank you very much for telling your friends about us - we appreciate your support!

Noté 5 sur 5 étoiles

I had a great experience using…

I had a great experience using Fundrazr! The admin pages can be a little hard to navigate as there's multiple of the same categories under your own profile, your organization's profile and each campaign, but it was easy to get a hold of someone at Fundrazr if I needed help. Setting up our actual campaign page was easy, and seemed easy to use for donors as well.

12 août 2021
Avis spontané
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Réponse de FundRazr

Hi Brianna, we are very happy to learn that you had a great experience using FundRazr! I passed your feedback regarding our admin pages so they can work on optimizing this part of our platform :)

Noté 5 sur 5 étoiles

SAINTS’ The Amazing Raise Campaign

We do have done an annual fundraiser on your platform since 2016. This year Shannon Reeb talked to me about the little tweaks I could make to have a more successful fundraiser. We raised $18,000 more this year. Thank you for the help.

20 juin 2021
Avis spontané
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Réponse de FundRazr

Hello, dear SAINTS team! First of all, thank you very much for all you do for the senior animals - your projects are amazing. We will make sure to pass your kind words to Shannon, it will definitely brighten her day. Keep doing great work and we are always around for brainstorming and support.

Noté 5 sur 5 étoiles

Our first venture into an online…

Our first venture into an online fundraising event. Our expectations were modest and we were overwhelmed by the generosity of our donors.
It was a simple, efficient page to develop. Loved the constant coaching and prompts to post an update. Will definitely use the format in the future when required. The face of fundraising in the future!!! Thank you!

13 juin 2021
Avis spontané
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Réponse de FundRazr

Hello Bonnie - we are very glad that your campaign went well and you received a generous support from your community! Updates are definitely super important for a successful campaign! Thank you for your feedback and good luck with fundraising

Noté 5 sur 5 étoiles

Excellent platform.

It was a great, flexible and approachable platform. Appreciate the step by step guidance along the way.

24 mai 2021
Avis spontané
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Réponse de FundRazr

Thank you, Rishika! :)

Noté 2 sur 5 étoiles

very frustrated

Leading up to our campaign I had several questions regarding the set-up, email uploading issues, account information, and so forth. I found your system for replying to answer questions much less than adequate. I waited hours even days for responses. The replies did not provide answers to my questions, in fact, the last question I asked never was responded to.
My issue with uploading my emails took 4 days to fix, and I will say your personnel ended up doing that for me. That was the one positive.
I was so frustrated with your system for responses to questions. Literally saying in will be two hours but the fact is I never received a response within 6 hours and only because I repeated my questions.
This is the second time I have used your company for this type of fundraising but there will not be a third time.
The only reason it is not 1 star is that while the campaign was running, your program does a good job of keeping track of information and donations.

18 mai 2021
Avis spontané
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Réponse de FundRazr

Hello, Bode! I am disappointed to hear that it was your experience with FundRazr. We passed your feedback to the customer success team for internal investigation and I am sure they will take measures for improving the response time. On the other side, I am happy that the platform did a good job of keeping track of information and donations. Hopefully, you will give us another chance and again apologies for inconvenience.

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