FurnitureCart Avis 

1 012
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When... Voir plus

Noté 5 sur 5 étoiles

I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be re... Voir plus

Noté 5 sur 5 étoiles

I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was eas... Voir plus

Noté 5 sur 5 étoiles

We were unsure about making a large purchase online, without physically seeing the bar. This bar is absolutely beautiful and we could not be happier. The delivery service was on time. We paid addition... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 012)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The love of my life.

I absolutely love the bed and dresser. It’s very good quality and arrived in good shape. I would definitely recommend.

5 août 2021
Noté 4 sur 5 étoiles

What’s a little nervous about my order

What’s a little nervous about my order, never hear of this website and found some negative reviews but tried them anyway. Received my order with no issues. Shipping company almost had a delay but we able to honor the agreed upon date.

5 août 2021
Noté 1 sur 5 étoiles

Liars

Now, while disputing the fact after ordering on May 11, I still do not have the product, Furniturecart wrote to my credit card company, and I quote "customer played the game of ignoring our attempts to deliver " Why would I order a product then duck delivery? And they are trying to state shipping cost $408 !!! I understand now why people go into company headquarters with bad intentions. If you want to get ripped off and deal with an unscrupulous company, order from these thieves !! Great reply EXCEPT I NEVER RECIEVED A REFUND

2 août 2021
Avis spontané
Logo de FurnitureCart

Réponse de FurnitureCart

Dear Frank,

Thanks for leaving your feedback regarding this purchase, it is much appreciated. We can confirm you ordered a bar from us on April 12th, 2021 which was shipped it to your home on May 25th, 2021. For over a month the carrier & our customer service team were attempting to reach you by phone and e-mail to schedule a date for delivery. After no success of reaching you we returned the shipment back to our distribution center at the end of June 2021. You received your full refund and were not billed any fees. Please do not hesitate to contact us if we can further assist you.

Sincerely,
Furniture Cart Team

Noté 5 sur 5 étoiles

Can’t wait to order furniture again!!

I had to call Customer Service and it was by far the best conversation I have had with anyone in a long while. It was easy to get things worked out over the phone. The furniture I received was well packed an delivered in great shape. The price was awesome. We love our furniture and would definitely order from Furniture Cart again…. And it came within 6 weeks as promised!!! Thank you.

6 juillet 2021
Noté 5 sur 5 étoiles

Awesome Bar & Great customer service

I ordered my basement bar and was expecting a 2 month delivery lag . I actually got a call from Furniture saying my Bar had shown up early and would be delivered the following week so only had to wait a month. The customer service and communication was great from Furniture Cart. Also delivery was smooth and the bar was in perfect shape.Very happy with Furniture Cart and my purchase.I would buy from them again!

24 juin 2021
Noté 5 sur 5 étoiles

My order arrived damaged but when I…

My order arrived damaged but when I contacted them, they were fast to respond and they offered a satisfactory solution. The product was of excellent quality and customer support top-notch. Would buy from FurnitureCart again. UPS on the other hand needs to take more care with their deliveries.

22 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Natalie Z

I ordered and received bedroom set from Furniture Cart, the furniture by Global furniture is a beautiful bedroom set, excellent quality, sturdy, durable and right fit for my venue. The customer service was exceptional in all aspects. I was very pleased with the speed of delivery and quality of installation. Excellent service from beginning to end, and highest quality of products! Definitely will buy again from Furniture Cart!

8 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Better Grab a Snickers!

So far I am not impressed! Ordered in March with 4-8 weeks delivery time...week 8 get notification that "manufacturer" has delayed and will be another 8 weeks!! Searched for months to find furniture we wanted, or I would ask for refund. So grab a snickers because you are going any where for awhile if you order from here.

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

The entertainment unit is beautiful

The entertainment unit is beautiful. I will say that the color is more of a cream color then I was expecting, but still love it. There is really no assembly to be done. The pieces are all assembled other than the back and top of the console. I paid extra for assembly and was glad I did. We are 70 and the pieces would have been too heavy for us to maneuver. They did a great job. It is 100 inches which is shorter then stated.

5 mai 2021
Noté 5 sur 5 étoiles

Great job!

I had a great experience with this company. My furniture was delivered as expected with excellent customer service, highly recommended !

25 avril 2021
Avis spontané
Noté 2 sur 5 étoiles

Curbside delivery is unacceptable

Not impressed with the delivery process at all. It's an insult to spend almost $5K on furniture and have it left on the side of the road in front of your house. I won't be ordering from this company again.

6 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Bookcase Wall

We are very happy with our bookcases. Due to the pandemic, delivery took a little longer than expected but it was worth the extra week. The bookcase look beautiful on our wall and we have received many compliments on them.

12 janvier 2021
Noté 3 sur 5 étoiles

Needs better customer service

I love my bed. It is great quality and beautiful. The only downside is the service. Furniture cart doesn't do a great job at giving you a time line as to when the product will be shipped and delivered. I was only given an email with the delivery time after calling numerous times over a period of a month and a half. The delivery and assembly went well.

7 janvier 2021
Noté 1 sur 5 étoiles

I ordered my couch July 17,2020 and…

I ordered my couch July 17,2020 and still do not have it, I have called many times and requested updates and the date keeps changing.. It is now January 6, 2021 and still no couch! Very disappointed with this transaction!

6 janvier 2021
Avis spontané

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