FurnitureCart Avis 

Great selection, good price and Wow service!

Everything was delivered as promised and the furniture was quality made.. Only thing I don’t know how to properly use the light in the headboard. Didn’t see instructions anywhere. Also had some pieces of black wood I couldn’t find a purpose for.

Easy and fast, no problems at all! Highly recommend!

This business operates like a scam organization. Furniture Mart has “support” staff who should not be conversing with the public. I have been trying to return a bookshelf since the white glove delivery company failed to deliver the item to the designated room.

On Thursday, November 13th, I called for assistance and spoke with a man who refused to provide his name. I asked to speak to his manager, but he stated that he does not have one. I then asked if he was the owner of the company, and he said no. I replied that if he is not the owner, then there must be someone to whom he reports. I asked for the general manager, and his exact words were, “I am the general of the managers.” I found that statement extremely odd. I even asked if this was a military organization and if he was a “general,” obviously knowing the answer was no.

I explained that I was not the one who unboxed the bookshelf. It arrived as a single piece and had not been assembled. The delivery company unboxed it, and they were extremely rude upon arrival. The first time, they attempted to leave the item in my driveway even though I paid for white glove service. When I corrected them, one of the men argued with me. The company later called to admit their team was wrong and should not have treated me that way. I stated clearly that I did not want the same men returning to my home because they made me feel unsafe.

They sent the same men out two days later.

What part of “they treated me like crap” was not understood? I explained this entire situation to the alleged “general of the managers” at Furniture Mart. The delivery failed because I did not feel safe allowing those same individuals back into my home. He then told me it was my problem.

I am shocked that a company of this size is being operated in this manner. I am confident that Cory Price and the other executives would not appreciate any of this, and I fully intend to reach out to each of them.

Delivery took a little longer than expected (about 6 weeks) but it arrived in perfect condition and the delivery company was very good with communication and delivery.

Not only is the piece of furniture that I bought absolutely perfect. The qualities is unbelievable calling up about my delivery was wonderful. I got my peace in about a week and a half delivery was great. Everything was great. I can’t say enough.

The pictures were clear of the piece of furniture I was looking at. The prices could not be beaten. Shipping was awesome!

Everything went smoothly with our furniture purchase and we saved more than $3000 buying the same furniture that was at Ashley’s. Very satisfied!!

I dealt with two sales reps over the phone for my purchase. One was so rude and tried to make this harder, the other was helpful. After I paid and waited for delivery, the company they use to deliver called and informed me the dresser would be left curbside unless I paid an extra $179 to have it brought in the house. I feel that for what I paid this should have been included in the price, the “deal” I got from ordering from furniture cart was a wash because of the delivery charge.

The furniture cart was beautiful and looks great in my husband’s man cave!! Totally Awesome!😎

the price ,delivery customer service.definiely quality prompt service..thank you BLESSINGS..
WILL BUY FROM YOU ,,,AGAIN
THANK YOU

My furniture piece was very well built, I absolutely love it. And the shipping was easy to set up; great delivery service.

Easy to purchase and no issues with delivery to my state. Will definitely use this site again.

The price and quality makes our space beautiful

I was contacted every step of the way. The process was streamlined and simple. We got our couch when expected and for a great deal. No issues!! Would use again!

Price was decent, chair was as advertised. Listing said shipping was free, but it was not. That's my only beef. Delivery partner was excellent.

It was delivered and set up as scheduled.

This place appears to be a dropshipper. They don't actually have any merchandise.

I ordered a tv stand. It said delivery would be 2-4 weeks. Six days after I placed the order, since I STILL had not gotten any sort of shipping notification, I called. Fortunately I was able to reach a real person quickly. He said that they were waiting to see if the item was in the factory and they'd contact me when they knew.

Twelve days after ordering, I called again. This time they asked me for $150 more for delivery. I bought during a sale which offered free delivery. Why would I now pay for delivery?

The customer service agent offered a free cancellation. (The policy is that you have 24 hour to cancel without a penalty. I already checked that when I called the first time). I said that I wanted the product at the agreed upon price. I said it was a breech of contract and refused the refund.

He sent a "here is your refund as you requested."

This is a bait and switch. They totally wasted my time. If you don't do what you say you are going to do when you say you are going to do it, why would anyone trust you to do MORE business? What would they ask for next?

White glove service was definitely worth it. The furniture was simply excellent - exactly as it looked in the photos online. Really great quality. Will definitely buy from this company good.

I purchased a bench for the foot of the bed for my father. I was very pleased with the quality and it exceeded my expectations.