Furryking Avis 439

I ordered the wrong size, but customer service was quick to help me get the right size. Took a while to come in, but it was worth the wait.

As far as the coat itself I would give 5 stars! It fits really well, easy to put on and off and love the attached harness!

The sizing was tricky as I have a 21 pound jack Russel/ chihuahua but yet he fits a 3xl
I’m not sure what happened with their customer service team but they weren’t responding to my emails and it took over 1 month to get my exchange which was frustrating.
But the coat was worth the wait:) I do recommend it.

It’s great! Keeps her warm and is waterproof.

This is my second jacket for my babies. I love them. Great customer service too!

IT'S GREAT ONCE YOU GET IT ON HIM. NOT REALLY EASY TO GET HIS PAWS IN THEN ZIP UP.

I bought two of these jackets for my two chihuahua mixes; large for the 10 lb dog and 2XL for the 17 lb dog. They both fit perfectly. I especially like the hook for the dog leash on the top of the jacket.
I was nervous about buying these jackets because of previous experiences with Chinese goods, but so many people wrote about the responsiveness of the customer service that I decided to give the company a try. My order got stuck at the port in California, and when I contacted the company, they immediately told me they would send me replacements.
Very happy with the jackets and appreciate the customer service.

I needed a winter jacket for my Teddy Bear dog. I ordered a pink coat, which fit her perfectly. It keeps her warm on our wicked Wisconsin mornings! I was looking for a jacket that wouldn't bind under her front legs, that causes her to limp. This jacket works perfectly as the pressure is evenly distributed to her entire body. The clip is centered around the mid back area, not the neck. It's a great and comfortable jacket for her.

Delivery took ages - by the time it arrived, it was too small for my pup. I have tried contacting the company but they have gone to ground. Interestingly, seems to be connected to a series of companies with similar names and mixed reviews, one of which was dissolved in September. Now wondering if it's a dodgy faceless drop shipping outfit that can do Instagram ads. Avoid.

Ordered a month ago and to date have not received the product even though they have payment

Our original jacket harness had a small defect. Customer service was wonderful and sent a replacement. The jacket is really cozy and keeps our pup warm on cold walks. The harness attaches well to our leash--nice and snug! We love this product!

1 star because I can’t give it to zero. The zipper broke within the first few days. Contacted company’s customer service they asked every question possible to delay my request until I was past the 30 day window.
I included my order number, item, size and picture of issue. They completely ignored the contents of the email and asked for it the same information all over again, but one item at a time. They said they were sending a replacement and when I followed up - I was suddenly out of warranty period.

The Dog Coat is lovely and very pleased with it But I had to wait a really long time for it and chased it many times - In the end they re-despatched it and it arrived safely .

If I could give it less the one star I would
I bought 2 jackets for my dogs when they eventually came they were the wrong size . After several emails they eventually answered and said they would replace . It’s been 2 months and still
nothing . several more emails and still not heard from them . dont waste your money on this company there are far better ones with great customer service .

Very happy. The convenience of putting on and taking off the coat is great. The coat is also comfortable and provides good coverage.

The rain vests that I ordered for my two dogs fit perfectly. By the feel of them, they are very warm and will be beneficial during our morning walks when it gets down in the 30s. We're in the PNW on the coast and the ocean breeze can get very cold and wet. My only complaint is the wait time for the delivery. It was quite long, but it seems well worth it. You won't be disappointed.

DONT BUY ANYTHING FROM
THIS COMPANY!
I received my dog’s jacket last October - a 3x which was way too small for my 45 lb dog. I asked about an exchange and eventually was told to pay 10.00 for shipping a new jacket and return label- there was a lot of long delays in emails before they confirmed that I did pay the shipping and they also told me off/on that they sent the replacement. I never received it. It’s been three months. I’ve asked for my shipping payment back, but at this point in the midst of a Michigan winter, I’ll just take the loss and get a jacket at my local pet store. You should too!

My daughter Ordered 2 dog coats that were very small and didn’t fit. Tried 3 times to contact this company to exchange the coats for larger sizes but they just ignore you. I have had no response at all, they are only interested in sales, zero customer service

I am very disappointed with the Customer service of FurryKing. I received a vest that is much too small for my dog (common complaint on the product). I contacted them to exchange the vest. Response was very slow and unclear. The last response mentioned that I had not responded to their communication nor paid the $10 invoice for exchanging the vest to a larger size (that I was never told about nor had received). The vest is beautiful but the Customer service is terrible. I will give the vest away and purchase from a different company.

The jacket is as described on line. My Shih Tzu weighs 17 pounds so I got an XL as suggested. Unfortunately due to his body shape it cannot be zipped all the way. Nonetheless he will wear it when it’s cold and wet!

I ordered a jacket for my dog on 12/7/2025. I have not received it to date. Tracking in the system states the tracking number does not exist or the package is lost. I have emailed Furry King 3 times for help and have not received a response. I need Furry Kings help to find out what my next steps are.