Furryking Avis 439

Terrible customer service ordered jacket for dog delivered to wrong address then wanted me to go accross town to get when I said I guess another dog will have got a smart ass reply thank you for donating

My experience was great with Customer service. I bought the wrong size and they gladly exchanged it… the problem is the size chart seems to be inaccurate.. I measured my dog, took his weight in mind and ordered the 3XL for my Scottish terrier… still much too small.. instead of going thru the hassle of returning, I’m gifting it to my son who had a small 11 pound dog it’ll fit.. I already have one similar to this one, and they are great.

After weeks and weeks of getting nowhere after not receiving what we paid for and trying to get what we paid for and no money back every time something different to keep you hanging about hoping your get bored please don't waste your money or your time there just scam you each time read the other comments

We ordered one for my daughter’s dog. It fit great and she loved the built in harness. So we ordered a second one for my son’s dog. It never showed up. They told me they sent a second one and that never showed up after 2 months. The tracking will move along and then stop with no updates. They did finally refund my money after several emails assuring me it would be delivered. In the meantime the zipper on the first jacket broke and is no longer usable.

The coat didn't fit my dog. I requested a return within the 30 day money back guarantee but they kept putting me off for months, either ignoring me or saying they would send me the return information and then not doing it. Now, several months later they tell me I am outside the 30 day window! I started this whole process well within the 30 days but they just kept putting me off until they could claim I wasn't in the window any more. Very much a scam

The jacket is great. It did take very long to get, but it was resolved to my satisfaction.

I have waited nearly 2 months to receive my item I wud not waste my money on this website

Love this dog jacket! Great quality, and great price!

The dog jacket is perfect.
Good quality and looks great.
Excellent value for money and will definitely buy again

It took a really long time to receive my dog's jacket, about 4 months. It did not fit my dog well, so I tried to get a full refund as promised on their website. I emailed them several times to both their customer service dept. and through the onto form on their web site, and have heard nothing back. I would never purchase something again from this company.

This jacket is warm, wind and water resistant, has a built in harness and leash connector. Easy zip up the back. Very easy to use. My dog is s clothes h I rse so he received it in both black and red!

DO NOT PURCHASE!! I ordered 2 as the price was tempting. They arrived, nice quality, but wouldn’t fit a rat!! Upon asking to returns it became ridiculously complicated !! Their response is copied below. I might add the initial information sized them as small medium and large only. I opted for medium for my small Cavapoo
Anyone need rat jackets ??

Thank you very much for your reply,
Thanks also for your dog's information, I can send new jacket(s) straight away in the right size and color, however I just need you to pay a 15$ fee per jacket which corresponds to shipping costs for new jacket(s). This also includes prepaid return shipping costs, so you won't have to pay any return shipping costs for jacket(s) you received. (this is an all inclusive cost).

Once done, I will send your new jacket and return instruction,

Excellent customer service and follow through! They help us get the right size and we are very happy with the dog coat!!! Highly recommend!!!

The jacket is wonderful: easy on, easy off. So good that I was sad that I couldn’t figure out where to review it. So thanks for the email…The zipper is my favorite part. So many zippers in my life have failed me as they get furry and make it hard to put the two ends together for a quick zip. This jacket has a reliable zipper, a sign that the manufacturer has probably paid a little more to make a superior product. This has been a colder winter than usual here, and the jacket is holding up very well. I will probably buy another in a different color so I can alternate. The dark maroon that we have looks elegant. And my dog has no objections to having it put on him. I’m so glad I spotted the ad.

I ordered my dog's coat in December . It has been over a month and it is still not here. I reached out to the company and they apologized for the long wait and thanked me for my patience. What patience? I asked for my money back and was told it's on its way. Well, it's almost a week later and it still isn't here. Where is it coming, from another planet?

A good price and reliable delivery. However, the coat is a bit short for my dog - a whippet and rather loose round the neck so not a brilliant fit for this breed.

Product as describe, well made and good quality. Quick shipping. Didn't have to wait 2-3 weeks for the product.

My dog looks absolutely amazing in the coat,it fits beautifully,customer service was excellent,I can't praise them enough. I would definitely buy from you again. Thank you.

When I contacted FurryKing for a return because the size 5X coat it was too small for my baby girl. They created my account and told me to donate it to my local shelter, it was very nice of them, Thank you!
I highly recommend.

This coat is excellent! It fits my little guy perfectly, it's easy to put on him, and he looks adorable! We have had record breaking cold here in Atlanta this winter, and this coat has kept him warm and snug. I love it and HIGHLY recommend it!