Furryking Avis 439

The customer service is great. Shipping took a while but they were very responsive in assuring me the package was on the way. This is my second purchase of a FurryKing winter coat and I find them to be of top quality. Definitely would recommend them.

Ordered a jacket for our cavapoo puppy and chose a medium to be on the safe side, but it arrived far too small. I wasn’t able to get a full refund, as they only offer partial refunds, and they also wanted to charge an additional £6 for delivery if I wanted a replacement size. Overall, a disappointing experience — I wouldn’t order from them again.

The jacket we ordered was too small. Furyking quickly arranged for us to get a replacement for $10. We do not have to return the original jacket. Jacket is good quality.

First the company description of the product was great. It is so easy to use and my dog loves it.

Furry King is a scam.!!

Still don’t have a date of delivery after a five week wait and no updates in 10 days!

Great dog coat!!! I followed the sizing directions and it fits perfect. My dog loves it. It's easy to put on and warm. Best coat my dog ever had. Thank you for a great product!!!

We had a sizing problem and FurryKing was excellent in remedying this. Great response, great company. Kurt

Unfortunately due to delivery delays I needed to return both jackets , checked web site terms and conditions stated this would not be an issue , silly emails sent asking for dogs size and photos, followed by a request for £8 per coat to return. Awful customer service.

The vest I ordered was to short on my puppy, it fit good around but way to short in length. I wrote Furryking. I sent photos of my dog with it on. They replaced it free of charge and didn’t make me send the first vest back. I told them I would donate it.
I told them that I appreciated their customer service. It’s nice to find a trustworthy company. I will definitely be buying more from them. The quality is great also.

They worked very hard at correcting the delivery address and getting the jacket to me. The jacket is great! It fits well and is easy to get into.

Honestly, I am utterly disgusted with this site. The dog jacket doesn't fit my dog, their measurements are incorrect. I have sent 16 emails up to now to arrange to send it back & get a refund. They have responded once asking me to swap the jacket for a larger size-I don't want to because I have purchased one from my local pet store now to save waiting another few weeks. Since saying this they are ignoring all my emails, refuse to help on Facebook messenger and instagram. According to their site they have a "30 day money back guarantee", I wont give up trying to get my money back as i am not un a position to lose nearly £30! I am disabled & unable to work so I find this absolutely sickening. Please avoid this company at all costs. I wish I had read the reviews before sending any money. Luckily I have reported them to my bank as fraud and sent their "refund policy" screenshots & emails & have managed to get my money back. It appears i am not the only one this has happened to so please shop elsewhere to avoid it happening to you. This company also trades by the name of doggyking too so be warned not to shop with them.

There was a slight problem HOWEVER it was very quickly and efficiently corrected. My dog Mina had I are very happy with the coat and service provided I would definitely recommend them 👌

The length of time it took to get item. It is a bit snug.

Jacket for my dog took ages to arrive with little comms. Despite the fact the jacket fitted pretty well and seamed decent the pull on the zip snapped after a couple of months and rest of zip has become prett much unusable. Would not recommend

Coat has arrived

it did not come with Lease as stated in the sale

My little doggy loves her jacket. Keeps her warm and dry❤️

Size chart only gives sizes for the chest and measurements straddle two sizes ie 20-23" = 3XL & 23"-25 is 4XL. Ordered 3XL but it wouldn't do up. Contacted Customer services who are offering to exchange the coat but now asked for the length of my dog's back which wasn't in the equation when I purchased and they want £8 to return the coat and receive a bigger one which I'm not prepared to do because I ordered according to their sizing grid. Would rather donate coat to dog charity than to pay for another to be sent only to have to pay to send it back again if it still doesn't fit. Oh and it took weeks to arrive. Won't be dealing with this company again.

She is warm and the leash hookup is comfortable so she doesn’t choke. She is gaining weight so I think I will order a large soon!