The only problem I had was it took forever to get to me. Once it did the fed ex or whoever gave my package to the wrong house. And they didn’t give it to me until almost 2 weeks later. I haven’t used... Voir plus
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I entered the address. The site recorded my name as the address. Recorded the street as the city. Didn't record a state. I've emailed customer support 3x. At this point i'm not even sure this... Voir plus
Product ordered 7/24/26. Never received, no shipping information. Contacted customer service, so far, 3 times and not one single response. I would not recommend them as a vendor. I will not order... Voir plus
Correct product delivered. I appreciate the extra e mails on shipping status. I would however like more information on the extra heads to the nail filer. There is no instructions or information ins... Voir plus
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Futumall
I ordered a sunhat on or shortly before 7-25-26, using my bank debit card. I received an email on 7-25-26 saying the order had been shipped and giving me tracking information. The money was taken from my account on 7-27-26. On 8-8-26, I received an email saying that the item had been delivered in/at my mailbox on 8-4-26. It had not. In that email, there was a complete shipping timeline, supposedly by the USPS. I emailed Futumall that I had not received the hat. I also took a copy of the timeline to my local USPS office on 8-13-26 and was told that the alleged tracking number was not a USPS number, and the entire timeline was a fabrication. On 8-14-26, I received a reply from Futumall, which was simply another copy of the "timeline". I replied to them that I had taken the "timeline" to the USPS and was told it was fabricated. I also notified my bank and the Federal Trade Commission on 8-14-26. I have heard nothing further from Futumall.
I need instructions please. The product seems well made.
The product seems well made. However I need some instructions on how to use it. It would be a lot more helpful if instructions were included.
Where can I find them? Or can you email me some?
Reed
Received items.
Support sorted out a mistake I made…
Support sorted out a mistake I made during my order. We resolved it on first contact.
I NEVER RECEIVED MY ORDER# FUTU-515259
I NEVER RECEIVED MY ORDER# FUTU-515259
Please check the status of my order delivery and send me a replacement or provide a credit for the $30.97 charge.
Thanks,
Israela
size inaccurate for my drains
size inaccurate for my drains, but refund process very good.
Everything was fine!
I ordered a quantity of 10 and was…
I ordered a quantity of 10 and was charged for a quantity of 60. I want a refund.
The website seemed to try to make you…
The website seemed to try to make you buy more and overall seemed more like a scam than a legit website. Also, I started getting all sorts of emails from eastern Europe shortly after placing my order. Seems like my info was sold pretty quickly after the order. The tracker was not easy to access and wasn't sure if I would ever get my items. Like I said, previously, seemed more like a scam.
Worst product and product return system…
Worst product and product return system ever. I will never use your crap again!!!
good communication
The directions were too small to read
I had no problems with anything…
I had no problems with anything regarding the service, the product, or the delivery time. My only issue was that you didn’t include instructions in English or explained the use of the second item. Other than that everything was fine.
Pool LED lights
Pool LED lights. Charged twice and never delivered to my house despite email tracking updates saying it was. AVOID THIS SCAM< THESE PEOPLE ARE CRIMINALS.
It took a little longer than I'd like…
It took a little longer than I'd like for it to arrive, but I'm glad it did! I usually have very bad luck ordering things from unknown sites.
Very satisfied with my hat container
AFTER 14 DAYS
AFTER 14 DAYS, I RECEIVED A DELIVERY NOTIFICATION SAYING MY ITEM HAD BEEN DELIVERED. APPARENTLY, MY ITEM (ORDER) WAS NEVER DELIVERED AND AM ANGRY
they works fine
I received my order in a timely manner
I received my order in a timely manner. Everything from start to finish was perfect.
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