Futumall Avis 

The item didn’t fit and they returned my money.

do not buy from this company you never will receive your products!!! what a scam!!!!

Julia, on your support team, made this transaction very easy and swiftly done . I gave her 5 stars!

Charles responded to my email with a resolution to my problem in a timely manner. Charles was very professional and understood the situation. He also explained the process for the resolution. This is what creates loyalty to your company and makes me do business with you again I also will make sure I tell every one I know to buy your products because of your outstanding customer service. Thank you for understanding from a customers standpoint.

Purchased this product from an online add one of my regular podcasts. Once it arrived I found that the sink I wanted it for was not a normal dimension, and the product was too large to fit. I asked if there was a smaller insert that I could exchange it for but it only came in the one size. The representative readily offered a refund.

This order is taking way to long to receive.

I have tried to return these drain strainers as they do not fit my drains. 2 emails no response. A total rip off.

It’s quite what I expected. Leaves skin soft.
I like it so far.

Was shipped on time and came shortly. was packaged good and met all my expectations.

Have not received item yet. I believe this to be a scam. They want me to pay $5 for any new info! Was advised that the web site is not safe.

I've been trying to you to send me my order. I never received my order. It's been over a month. I'm tired of waiting. I'm also going you to the federal trade commission. Also I will call every scam site there is and let everyone know of the scam you are pulling on me. It's only a $20.00 item but it makes a difference to me. If anything you would think that you could at least answer my texts.My experience with you has been a nightmare.

I am saving them for our new home. We don’t move for several months. But I’ll update my experience once I get them installed.( that’s why the rating)
I think I’m going to love them!! Thank you!!

Only used peeler on potatoes and have given 1 away look forward to use on cabbage.

I received my castor oil bottles and they were supposed to come with rose quartz rollers on top, but instead my bottles have plastic molded balls on top with a clear seam where balls are molded together. The worst part is that I cannot dispense any oil from the bottle no matter how hard I tried! I finally gave up on getting the product out of the bottle! Also, the label says organic castor oil yet the ingredient list says it has many other ingredients which I am pretty sure aren’t organic and likely negates the product as being organic. I am in the process of trying to return these bottles for a refund.

The organic castor oil feels like rubbing water on your skin. Castor oil is the last ingredient. Website says 90 day return. Lie. This is complete scam😡

If I could give them no stars I would do so. Avoid at all costs. I ordered one sink stopper as I wanted to make sure it would fit. They charged me for six even though I ordered only one. Once they arrived, they did not fit my sink. I had reached out to customer service asking that they credit my credit card since I had not ordered six itmes. No response. I then returned them to the return address on the UPS form. Yesterday I received the package back saying that the receipient has refused to accept the package. There is apparently no way to return an item. They should be nominated for the worst customer service possible! I have now disputed the charge with my credit card company.

When I purchased product, website didn’t provide ingredient information. Castor oil roll on has many toxic chemicals in it. Cannot use it.

The product, sink drainers, was too big for my drains. Otherwise, the drainer would have been excellent. I requested a refund and asked if I had to return the product. I didn't have to return the product and I promptly got my money returned. Excellent customer service.

There was an error in my order, which I caught and contacted Futumall immediately. At my request of them responding within 24 hours to my email to Futumall stating the problem, I must say, they responded within that timeframe and we were able to resolve the error right away. I would have given 5 stars had it not been for the initial error in billing.
All has been corrected in a timely and polite manner so all is good! 😊