Really like the concept and the salads are tasty. But shipping can be slow and the salads do not stay fresh that long. I have had several salads that have turned brown within 3 days of receiving.... Voir plus
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DO NOT GET! My first order came with one missing salad and another one that had grimy brown lettuce! Second order I got scammed into getting!!! Read the stupid fine print that says it will AUTOMA... Voir plus
L'entreprise a répondu
Gardencup is an awesome food delivery choice for healthy eating. I have been a customer since last year and their flexible delivery program is an awesome option for those folks who eat at their des... Voir plus
L'entreprise a répondu
Customer service greatly helped us when our salad came not as fresh as they like based on an unforeseen weather delay. I simple took a picture of the product and my money was refunded no question. S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gardencup’s mission is to simplify healthy living with high‑quality, ready‑to‑eat meals that you can feel good about. We emphasize clean ingredients, macro‑optimized nutrition, minimal prep, and sustainability through reusable packaging. Build Your Pack Browse our menu of premium, ready-to-eat meals with a wide selection of salads, soups and snacks to meet almost every dietary need Select Pack Size When you're ready select your size. You will have the option to choose from either 6 or 9 pack. Add more with snack cups, dips and juice. Choose Frequency With flexible auto-ship you can have garden-fresh food reappearing at your door on a weekly or biweekly basis. Edit or cancel at anytime!
Coordonnées de contact
Etats-Unis
- yourfriends@gardencup.com
- gardencup.com
3,5
Moyen
81 avis
A répondu à 100 % de ses avis négatifs
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Really like the concept and the salads…
Really like the concept and the salads are tasty. But shipping can be slow and the salads do not stay fresh that long. I have had several salads that have turned brown within 3 days of receiving. Customer service has been good and no problem getting credit for bad salads but they need to figure out a speedier way to deliver.
10 avril 2026
Avis spontané
DO NOT GET
DO NOT GET!
My first order came with one missing salad and another one that had grimy brown lettuce! Second order I got scammed into getting!!! Read the stupid fine print that says it will
AUTOMATICALLY reorder and NO luck
Getting your money back!
I call this company POOPCUP!
16 avril 2026
Avis spontané
Réponse : Gardencup
Hi there! So sorry to hear this happened. It sounds like something very odd happened with your order like a possible shipping delay to cause this issue. We do share before checkout that we are a subscription based service but you can pause, cancel, or skip at anytime. We’d love to hear more about what happened if you email us at yourfriends@gardencup.com we can make things right for you!
Had a problem with the wrong salad
Had a problem with the wrong salad. One phone call and it was fixed. If you’re looking for good healthy food delivered on time from a company that actually listens. You’ve found it in gardencup
16 mars 2026
Avis spontané
Réponse : Gardencup
Thank you for sharing! We know things don’t always go perfectly, but making it right quickly (and actually listening) is what matters most to us. So glad you’re enjoying the salads and had a good experience with our team!
Customer service greatly helped us when…
Customer service greatly helped us when our salad came not as fresh as they like based on an unforeseen weather delay. I simple took a picture of the product and my money was refunded no question. Salads are delicious and great customer service!
22 mars 2026
Avis spontané
Réponse : Gardencup
We’re so glad our team was able to quickly make things right for you, especially with something as unpredictable as a weather delay. That’s exactly the kind of experience we want every customer to have. And we’re even happier to hear you’re enjoying the salads 😊 Thanks again for your kind words and for giving us a try, we hope to keep delivering fresh (and delicious) meals your way!
SPECTACULAR SALADS & SPECTACULAR PEOPLE
Never has a company not only exceeded my expectations but set a new bar for customer service! The salads are fresh and excellent, the protein snack cups are delicious and always innovative with "real food word" ingredients. Customer service is like having a family friend in the company! Not just one experience but I've got almost a year in and NEVER have I had an issue (whether it be MY FAULT, THEIRS, WEATHER, or SHIPPING PARTNER) that they didn't make right PLUS!
20 mars 2026
Avis spontané
Réponse : Gardencup
Wow, this truly means so much to us. Thank you for such an incredibly thoughtful review.
Hearing that we’ve not only met but exceeded your expectations (and consistently over almost a year!) is everything we strive for. We always want Gardencup to feel easy, reliable, and most importantly human, so the “family friend” comment really hit home.
We can’t thank you enough for sticking with us and trusting us week after week.
This is the most overpriced salad…
This is the most overpriced salad delivery service Salads go bad within a day or two.
19 mars 2026
Avis spontané
Réponse : Gardencup
Hi there we’re really sorry to hear this was your experience.
Our salads are made fresh and are designed to stay good in the fridge for several days, so if they didn’t hold up for you, that’s definitely not what we want and something we’d want to make right. Things like shipping delays or storage conditions can sometimes impact freshness, but either way, we stand behind our product. If you’re open to it, please reach out to us at yourfriends@gardencup.com with your order details. We’d love to take a closer look and make this right for you.
Satisfied Priceless Customer Appreciation
As a customer I've experienced Ethic's, Honesty and Good Old Fashion customer service.
This company GIVE'S BACK to their customer's by giving away tangible item's (NOT BECAUSE they had too but BECAUSE they WANTED TOO). ~Eat Healthy~
13 mars 2026
Avis spontané
Réponse : Gardencup
Thank you so much for leaving this kind review and we are happy that we were able to support you with your customer service reuqest!
I can’t remember when I DIDN’T have a…
I can’t remember when I DIDN’T have a Gardencup subscription. It's become completely integrated into my daily experience. I’m eating more vegetables than I
ever have, I’ve lost 18 pounds, and I never have to think about what to have for lunch.
Great stuff!
27 février 2026
Avis spontané
Réponse : Gardencup
We can't remember what it was like before you were a customer! Happy to serve you up those veggies weekly Terri :)
Lettuce is brown is 3 of the 6 cups.
Lettuce is brown is 3 of the 6 cups.
20 février 2026
Avis spontané
Réponse : Gardencup
That’s not up to our standards, we’re so sorry. Please send your order number + a photo to yourfriends@gardencup.com so we can take care of this right away. 💚
So Delicious! Sad to goooo🥺
Well ill tell you one thing is for sure. Everyone on staff has been super and beyond NICE! Its been pleasure talking with everyone. I do absolutely LOVE the salad. Damn good idea. But unfortunately for being on a fixed income i just can't afford it anymore. But when I did and was able to put in a order! 😋 loved em for sure. And I dont mean to repeat myself, but if only I could of ordered 3 or 4. 🙆♀️🥺 you have already explained its not in the menu to do so. I like to believe im not the only one. Im 73. Im sure you get a much younger crowd. 🙆♀️😂
Anyways it was definitely wonderful chatting with you all.👍🏼🤗
I thank you! 😊
22 février 2026
Avis spontané
Réponse : Gardencup
Thank you so much for this incredibly kind review. It truly means the world to our whole team. Taking care of our customers is something we care deeply about. We completely understand that being on a fixed income can make things tough, and we truly appreciate you supporting us when you were able to. We’re always listening to feedback around portions and ordering flexibility, so please know your thoughts are heard. We also have a new rewards program stood up if that helps you! You’ll always be part of the Gardencup community. 💚
Gardencup is an awesome food delivery…
Gardencup is an awesome food delivery choice for healthy eating. I have been a customer since last year and their flexible delivery program is an awesome option for those folks who eat at their desk, and can't leave office or for those who want a healthy, light dinner option at home (I add grilled chicken to my dinner salads for protein).
Now, customer service reps are fabulous! Every single email, question or concern is answered immediately! They accommodate your every scenario and questions about their products, delivery, and their own discount coupons. I cannot say enough about this company and their awesome products.
12 février 2026
Avis spontané
Réponse : Gardencup
This absolutely made our day, thank you so much for taking the time to share this.
We’re so grateful to have you as part of the Gardencup community since last year! We love hearing that our flexible delivery program fits seamlessly into your routine, whether it’s powering through desk lunches or keeping dinner light and easy at home (love the grilled chicken add-on ).
Our customer support team truly cares about every order, every email, and every customer experience, so hearing that you feel supported and taken care of is everything.
Gardencup salads taste great
Gardencup salads taste great, and are super convenient. I take mine for lunch each day. Their customer service is top notch! I’ve only had to reach out to them twice, and both times it was due to delivery issues.
8 février 2026
Avis spontané
Réponse : Gardencup
We’re so happy to hear Gardencup has become part of your daily lunch routine. And truly, thank you for your patience with the delivery hiccups. While they’re rare, we know how important timing is when it comes to meals, and we’re always here to make things right.
Réponse : Gardencup
So happy that you are having a great Gardencup experience! We are so excited for you to keep enjoying fresh deliveries with us.
I finally gave this company a shot
I finally gave this company a shot and very happy I did. product arrived fresh and stayed fresh and I was able to eat all of my cups. the soup Italian sausage and the steak kabob where my favorite I also like the green apple. Personally, I am not gonna order this every week. I enjoy eating salad, but not every day not every week. I will continue to give this company a try. I am very happy and my lunch money is showing and I’ll be using it shortly, this review was made by happy customer Robert Saull. Royal Oak, Michigan.
24 janvier 2026
Avis spontané
Réponse : Gardencup
Thank you Robert! We appreciate you giving us a try, and we’re happy to hear everything arrived fresh and that you enjoyed the Italian sausage soup and Steak Kabob (great picks! 🙌). We love that you’re using Lunch Money... it’s our little way of saying thanks for being part of the Gardencup community. Flexibility is key, and you can always skip, pause, or switch things up anytime with us when it comes to ordering. We can’t wait to keep serving you! 💚
Réponse : Gardencup
Thank you for taking the time to leave this great review Tonya!
Outstanding meals and snacks
Outstanding meals and snacks. They deliver on their word and much more.
1 janvier 2026
Avis spontané
Réponse : Gardencup
Thank you Shari! We are so happy you’re a Gardencup customer.
Great idea, lots of room for improvement
You must choose at least six items per week and you have to order a week in advance, other meal delivery services allow orders within three days of delivery. Gardencup serving sizes are generous, more than I could eat for one meal. That said, ratio of dressing to salad was much to small, I had to use my own salad dressing to have enough. Croutons are small and have no flavor, again I used my own. The chia cups and fresh fruit cups were good. Overall not enough variety of any of the items to fulfill a weekly order, I don't necessarily want to eat the same salads every week. Due to their shipping schedule, salads are already 3-4 days old before you get them, so they're not really fresh. You literally have to eat one every day because they start to spoil a day or two after receiving them.
12 novembre 2025
Avis spontané
Réponse : Gardencup
We’re glad to hear you enjoyed the portion sizes as well as the chia cups and fresh fruit cups. Your feedback around dressing ratios, crouton flavor, and menu variety is helpful, and we’re actively sharing this with our culinary team as we continue refining our recipes and offerings.
We also understand your concerns around ordering flexibility and shipping timelines. Because we prepare meals fresh in small batches and ship on a set weekly schedule, orders do need to be placed in advance, but we know flexibility is important, and this is something we’re continually changing as we grow.
Freshness is a top priority for us and you are always covered by our Fresh Guarantee. Our cups are only in transit a few days before they arrive to you and they are prepped and packed all in the same day they are sent out. They are also made to last 5-6 days after delivery! We truly appreciate you giving Gardencup a try. If you’d like to share more details or give us another chance, our team is always happy to help at yourfriends@gardencup.com.
When i ordered my Gardencup
When i ordered my Gardencup, i was excited to try new types of salads with an on the go convenience. What i found was out of the 6 salads that i chose, the burger salad tasted like a cold ground up big mac and the dill relish was gross. The Mediterranean salad that i ordered was mostly oil in the dressing. When contacted them, they didn’t care about anything but making sure they got their money immediately.
9 décembre 2025
Avis spontané
Réponse : Gardencup
Your feedback has been shared with our culinary team so we can continue improving!
We’re also sorry if our customer service felt rushed or transactional. Our intention is always to listen, help, and make things right, not just process payment. That experience doesn’t reflect our standards, and we truly regret that it came across that way.
If you’re open to it, we’d appreciate the chance to follow up directly and see how we can make this right. You can reach us at yourfriends@gardencup.com, and our team would be happy to connect with you personally.
Thank you again for your feedback, it helps us grow and do better.
This is my second time ordering from…
This is my second time ordering from them. The first time my salads were wilted. 100 bucks for wilted bad lettuce was not good I reached out to customer service no response. I thought I’d try one more time and boy was I wrong. Second delivery same lettuce wilted already. Quality horrible. Will never order again.
15 décembre 2025
Avis spontané
Réponse : Gardencup
Hi there, we’re truly sorry to hear this was your experience! Receiving wilted greens is frustrating so we always have you covered by our Fresh Guarantee if your package arrives delayed or wilted on the off chance..
We’re also very sorry to hear you didn’t get a response previously, that’s not the level of service we aim to provide. If you’re open to it, we’d really appreciate the opportunity to look into what went wrong and make this right. Please reach out to us directly at yourfriends@gardencup.com with your order details so our team can review and follow up personally. We appreciate you taking the time to share this feedback!
Pricey but Yummy
Excellent quality of the steak used in the salads. Never any fat or gristle. Would prefer additional colorful vegetables added instead of the cherry tomatoes, but the salads are always tasty and stay fresh all week. The dressings with avocado oil are always clean tasting and yummy.
1 décembre 2025
Avis spontané
Réponse : Gardencup
Thank you so much for this thoughtful feedback! We’re happy to hear you’re loving the quality of our steak and that everything stays fresh and flavorful for you all week... that’s exactly what we aim for. We also really appreciate your note about the veggies. We’re always exploring new colorful additions and rotating seasonal options, so feedback like this helps us continue to improve and keep things exciting. So glad the avocado-oil dressings are a hit too..simple ingredients make all the difference!
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