Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I thought it was a great idea to have salads handy like daily! The salads are too big for one person and I couldn't eat fast enough before the lettuce went wilt. I'm throwing two and a half out. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gardencup is an awesome food delivery choice for healthy eating. I have been a customer since last year and their flexible delivery program is an awesome option for those folks who eat at their des... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent quality of the steak used in the salads. Never any fat or gristle. Would prefer additional colorful vegetables added instead of the cherry tomatoes, but the salads are always tasty and stay... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have really enjoyed the different salads that I have been ordering through garden cup. I’m a little bit IT illiterate so I have struggled with the website, but their customer support service has bee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Livraison de repas à domicile

Écrit par l'entreprise

Gardencup’s mission is to simplify healthy living with high‑quality, ready‑to‑eat meals that you can feel good about. We emphasize clean ingredients, macro‑optimized nutrition, minimal prep, and sustainability through reusable packaging. Build Your Pack Browse our menu of premium, ready-to-eat meals with a wide selection of salads, soups and snacks to meet almost every dietary need Select Pack Size When you're ready select your size. You will have the option to choose from either 6 or 9 pack. Add more with snack cups, dips and juice. Choose Frequency With flexible auto-ship you can have garden-fresh food reappearing at your door on a weekly or biweekly basis. Edit or cancel at anytime!


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(94)

34 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wish I had listened to the reviews.

First off I want to say how much I wanted to love this service, but I didn’t. The idea of having salads delivered that were delicious and fresh is an excellent idea! I read the reviews and decided to try them anyway. The salads were the perfect size for a meal, just enough to fill me up. The dressings however are very bland and lack flavor and the meat included is the same. The buffalo chicken one has no flavor of buffalo sauce that I tasted. The steak one wasn’t very good either. Basically all the proteins lacked flavor. The cherry tomatoes included in the salads were mostly mushy. For the most part, the salads were ok if they were half the price they are, but they are definitely not worth the price.
My biggest issue was with customer service. I prefer to refer to it as customer nonservice. I contacted them with an issue of being charged for 2 boxes a week before they were to be delivered and was basically told too bad, we can’t stop the shipment. I wish I had listened to the reviews and just purchased pre made salads from Walmart, I would have been better off. They’re under $5 and are just as good as these, some are actually better, like the Southwest Chicken Salad.

25 septembre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you for sharing your experience. We regret to hear that our salads did not meet your personal preferences. Many of our customers choose Gardencup specifically because of the fresh produce, chef-curated dressings, and healthy, balanced proteins that set us apart from typical grab-and-go salads. We are confident in the quality of our ingredients and the value of having them delivered ready-to-eat to your door, though we understand taste is subjective.

Regarding your concern with billing, our orders are processed and sourced in advance to ensure peak freshness and minimal food waste, which is why cancellations cannot always be accommodated once production begins. That said, our team is committed to supporting our customers and addressing concerns as fairly as possible.

We appreciate your feedback and will continue improving where we can. We would love for you to give us a second chance. Our team will follow up with you, we appreciate your support!

Noté 5 sur 5 étoiles

10 stars if I could! Great product!!

I cannot say enough about the variety and freshness of these salads! I could never make them as well or for the cost as getting them shipped to me. Variety is amazing, flavor and freshness is amazing, great way to get your fresh vegetables in! Both my husband and I love them and we highly recommend!!
Oh, and we have been using them for quite a while. I stopped for a little bit because we were traveling, but could not wait to get back on ordering.
Oh, and great customer service by the way as well!! ( :

2 octobre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for this incredible review! We’re so happy to hear how much you and your husband enjoy the variety, freshness, and convenience of Gardencup. It means so much to know that our salads make it easier to get in your daily veggies. We love having you as part of our community, and we’re so glad you came back after your travels, we missed you! 💚 Did you know you can update your address to your travel destination in your account if you miss us on vacation? Thanks again for the kind words about our team, too, we’ll be sure to share this with them!

Noté 5 sur 5 étoiles

I just got my first batch and I LUVZIT!

I just got my first batch and I'm loving them! Great ingredients, very fresh and very flavorful too. The different combinations are sublime. I've recently had to make some changes to my diet to be in accordance with my age and overall physical health and such, and everything I need perfectly portioned out for me helps with my progress. I also have a long back and forth commute for work and have no time to food prep without wiping out my weekends entirely - not for THIS middle aged bachelor - absolutely NOPE - so this service is incredibly and efficiently convenient! Factor in what the actual cost of the amount of ingredients necessary to make this many salads for one week, including gas for travel, or public transportation, with inflation and tariffs looming on everything that isn't air, and I find this to be a great cost savings as well. The ROI (return on investment) for me is right where it needs to be. Lastly, I do love these containers. I can take them to work and use them for leftovers from catered client meetings and save even more money.

Happy customer here!
#YouCanQuoteMe

20 septembre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Wow, thank you for such a thoughtful and detailed review! We’re thrilled to hear that Gardencup has made life easier (and tastier) for you. Knowing that the freshness, flavor, convenience, and even the ROI are all hitting the mark for your lifestyle means the world to us. We especially love hearing how the containers are being reused... that’s exactly what we hope for #cupcycle! Thank you for trusting us with your meals and for sharing your experience so generously. We’ll happily quote you on this one! 😉

Noté 1 sur 5 étoiles

Like another reviewer -

Like another reviewer, I cancelled immediately after ordering, but got charged and received a delivery anyway.

15 septembre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We sincerely apologize for your experience. We have a shipping and charge date tracker with a timer located in your account that notifies you of upcoming orders linked to your account. However, we absolutely understand your frustration and never want our customers to feel charged for something they did not intend to receive. We can review this again for you and work toward a fair resolution!

Noté 5 sur 5 étoiles

My first impression was great

My first impression was great! I had a question about delivery and the response was quick! Looking forward to my first delivery!

11 septembre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for your kind words! We’re glad to hear our team was able to assist you quickly and that your first impression has been a positive one here at Gardencup. We look forward to delivering your first order and hope it exceeds your expectations. Stay fresh ;)

Noté 5 sur 5 étoiles

The salads taste great and are very…

The salads taste great and are very fresh.
I love the convenience of having salads already prepared for us!
I needed help with an error I made on my order and they took care of it right away!
😍😍😍

8 septembre 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for sharing this! We’re thrilled to hear you’re enjoying the fresh flavors and convenience of Gardencup. It’s also wonderful to know our team was able to quickly help with your order. We’re always here to make things easy for you. We truly appreciate your support! 💚

Noté 2 sur 5 étoiles

Good Concept...however the lettuce…

Good Concept...however the lettuce turned brown the very next day although it states 5 to 6 days!!! Not cheap so I will just make my own. Don't waste your money!!

26 août 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Hi, thank you for sharing your feedback with us. We’re so sorry to hear that your lettuce didn’t stay fresh as expected, that’s not the experience we want you to have. Each cup is made fresh and intended to last up to 5–6 days when kept refrigerated, so it sounds like something may have gone wrong with your order. We’d love the chance to make it right for you. Please reach out to us at yourfriends@gardencup.com so our team can look into this and offer a solution. We truly appreciate you giving us a try and hope we can turn this experience around for you!

Noté 5 sur 5 étoiles

Delicious Salads

Delicious Salads. Everything was so fresh, flavorful and filling! Big Salads.
I needed to change my delivery for an upcoming week and the customer service guy was so responsive, emailing me right back and very helpful!

6 août 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We love hearing this! We’re so glad our team could help make your delivery change quick and easy... thank you for sharing your experience! We can’t wait to keep serving up more big, delicious salads your way.

Noté 5 sur 5 étoiles

So far so good

Pretty happy with my experience so far. The Lemonsweet bowl was great. The Tuscan bean stew was also good. Feels good to eat clean. Everything arrived fresh. I accidentally signed up with an old email account and I reached out and they fixed it immediately. A mobile app would be nice though. Website works but seems a little outdated. Hoping the future deliveries will remain smooth.

11 août 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you for sharing this thoughtful review! We’re so glad you’re enjoying the Lemonsweet Bowl and Cannellini Bean Stew.💚 We’re also happy our team could quickly fix your account issue! We hear you on the app suggestion and website feedback- we are actively working to get our app started. We can’t wait to keep delivering fresh for you.

Noté 2 sur 5 étoiles

We had only one salad that we enjoyed…

We had only one salad that we enjoyed from their selection of salads and power cups Etc. Supposedly we were part of their reward program called lunch money but never could seem to get any lunch money deductions from our account. I do not recommend Garden cup.

1 août 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We appreciate your feedback on both the menu and rewards program, and we’d love the chance to make this right to see if we can help you access your points. Please email us at yourfriends@gardencup.com so our team can help. 💚

Noté 5 sur 5 étoiles

Love the convenience

Love the convenience, options and great, healthy meals I’ve been getting from Gardencup for months now. Today my delivery was accidentally taken from my porch by another delivery driver, and in the confusion I contacted Gardencup. Rod @ Gardencup took such good care of my concerns, even after we figured out the problem. Gardencup goes above and beyond when it comes to customer satisfaction!

30 juillet 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for sharing this! We’re so glad Rod was able to take great care of you, our team always wants to go the extra mile to make sure you feel supported, no matter the situation. 💚 We appreciate you being part of the Gardencup family and can’t wait to keep serving you fresh, delicious meals.

Noté 1 sur 5 étoiles

Absolutely HORRIBLE experience

Absolutely HORRIBLE experience! I signed up for the subscription on 6/6 and cancelled literally the same day on 6/6. On 6/15 I got a text that said my order was being delivered for 6/16. When I reached out they claimed my order was already processed that day. Absolutely RIDICULOUS and a scam! STAY AWAY!!!

15 juin 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. While we understand how frustrating this was, we do want to clarify that our system automatically processes upcoming orders unless a cancellation is made before the cutoff window—which is noted during sign-up and in our emails. That said, we never want anyone to feel misled or unheard, and we’re happy to take a second look or make things right. Please feel free to reach out directly so we can help resolve this!

Noté 2 sur 5 étoiles

I only used it for a couple of weeks

I only used it for a couple of weeks, but the second week all the lettuce is wilted. Grapes were already mushy. I cancelled the subscription and they still sent another package even after I put to skip the week and cancel the subscription.

21 avril 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re really sorry to hear about your experience and appreciate the honest feedback. It’s disappointing to hear that the freshness wasn’t up to standard in your second box. Our team works hard to ensure every cup arrives crisp and high quality, so we take that seriously. As for the subscription, we’d love to look into what happened and make it right. Skipped weeks and cancellations should always be honored, and if there was an issue on our end, we absolutely want to correct it. Please feel free to reach out to our support team at yourfriends@gardencup.com so we can make this right for you.

Noté 1 sur 5 étoiles

Awful Experience

Set up our Gardencup Subscription excited to be able to enjoy salads daily. Scheduled my order for April 14th delivery as I am out of town. My order was just delivered to my house. Reached out to customer service with screenshots, they would not help. There are much better subscription services out there like CookUnity.

5 avril 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re truly sorry for the mix-up and the frustration this caused. It’s incredibly important to us that orders arrive when expected, and we understand how disappointing it is to receive a delivery while you’re away—especially after expecting it for a specific date. We’d love the chance to make this right and regain your trust. Please reach back out to our team at yourfriends@gardencup.com so we can take another look and offer a resolution.

Noté 1 sur 5 étoiles

DO NOT order Gardencup

I ordered Gardencup with optimism, hoping it would be a convenient and healthy solution for my busy workdays. Unfortunately, my experience was nothing short of a disaster. The shipment was delayed multiple times, and when it finally arrived, the food was completely inedible. I immediately canceled my subscription and removed my credit card information, receiving confirmation for both actions. Yet, despite this, Gardencup still charged me for another shipment and sent me unwanted products.
Throughout this frustrating ordeal, I contacted the company four times via email, seeking answers. Not once did they respond. Their failure to acknowledge cancellation requests and their willingness to charge credit cards for unauthorized purchases raises serious concerns about their business ethics.
Gardencup’s business model is fundamentally flawed. Their product is unstable, highly susceptible to spoilage, and their customer service is nonexistent. They do not honor cancellations, ignore inquiries, and engage in what can only be described as deceptive billing practices.
Consumers deserve transparency, reliability, and respect. Gardencup offers none of these. I strongly advise against purchasing from this company—learn from my experience and take your business elsewhere.

1 avril 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re really sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience this caused and we take full responsibility.

Delays and spoilage are never acceptable, but you are always covered by our Fresh Guarantee to prevent issues like this. As for the charge after cancellation, that absolutely should not have happened, and we understand how upsetting that is. We also take your concerns about unanswered emails seriously, and we're reviewing this internally to ensure nothing is slipping through the cracks.
This is not the experience we want any customer to have. Please reach out to us directly with your order information so we can fully investigate and resolve this for you. We appreciate you giving Gardencup a try, and we would love to make it up to you!

Noté 2 sur 5 étoiles

I had been hoping for something similar…

I had been hoping for something similar to Farmer's Fridge, which I had found in NY locations but wasn't available for delivery in Connecticut where we live.

I found Gardencup online and the photos looked very similar to salads I'd gotten through Farmer's Fridge vending machines which were the same price as Gardencup and a well-balanced blend of lettuces with proteins, beans and veggies. Regrettably, when I received my Gardencup salads, most of them were about 90% shredded lettuce, with very little else to it. The jars were packed top to bottom with just lettuce, with less than an inch of other ingredients crammed into the bottom of the container. I also hated the flavors of the dressing; like the Southwest dressing tasted like onion dressing with no spice.

Ultimately, I decided the cost-to-value wasn't working for me and I canceled my subscription. They offered me $10 off to return, but I still need a well-balanced and nutritious salad which they weren't offering. Now when I go into NY where I can find Farmer's Fridge, I bring along a cooler and an ice pack and just load up to bring it home.

22 mars 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you for taking the time to share your honest feedback, we genuinely appreciate it. Our goal is always to offer salads that are both convenient and well-balanced, in both flavor and proportion.

Your note about ingredient distribution and dressing flavors is incredibly helpful and we’re always working to improve, and feedback like this pushes us to be better. We have recently added a ton of new options to our menu- If you ever decide to give us another shot down the road, we’d love the opportunity to show you some of the improvements we’ve made. Wishing you all the best (and crisp, flavorful salads)! 🥗

Noté 5 sur 5 étoiles

I have absolutely NO CLUE where these…

I have absolutely NO CLUE where these bad reviews are coming from! I LOVE Garden Cup! Their salads are wonderful, healthy and always fresh. The containers are reusable too. I was worried because my second delivery was a day late. I emailed the company and was given a total refund! I was shocked because my delivery was still coming the following day. Customer service was awesome. I didn’t even ask for a refund but was offered one instantly because it was a day late. These salads are totally worth the cost and convenience. I have never found a ready made salad in the grocery store that is as good as these! I will keep ordering. This is an easy way to be healthier!

4 mars 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for the kind words and support! We're thrilled to hear how much you're enjoying Gardencup and that our team was able to turn your delivery delay into a positive experience. It means the world to us to know the freshness, flavor, and service are hitting the mark for you. We’re here to make healthy eating easy and enjoyable and feedback like yours keeps us going! 💚🥗

Noté 5 sur 5 étoiles

Pasta and salami cup very delicious

Pasta and salami cup very delicious, very happy with purchase, devile egg salad also very good.

24 février 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

Thank you so much for the kind review! We're so glad you loved the Italian Pasta cup and the deviled egg salad too! We’re always working to make each cup crave-worthy, and it’s great to hear they hit the spot. Can’t wait to send more your way! 🥗

Noté 1 sur 5 étoiles

Horrible!

I have been a customer for well over a year. I have given them a pass over and over. Service and quality has declined rapidly over the year. Multiple late and missing deliveries, wilted and sour salads I have had to throw away. I get oh sorry responses, no changes.
Customer service that once was amazing is horrible! They do canned responses and don’t look into issues. It’s like they hired AI to respond.
Packaging is so bad (newly changed) I have to carry scissors with me to open the packages while getting salad dressing all over my hands. Company is becoming cheap and sacrificing quality.
Save yourself and don’t order from them!

25 janvier 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re really sorry to hear this and want to sincerely thank you for being a long-time customer. Late or missing deliveries, wilted salads, and frustrating packaging are not what we aim to deliver, and your feedback is valued. We also take your concerns about customer service seriously and will absolutely review how we’re handling responses, automated or otherwise should never feel dismissive. We’d truly appreciate the opportunity to make this right, if you’re open to it, please reach out directly so we can dig deeper into your experience and offer a meaningful resolution.

Noté 1 sur 5 étoiles

This is not great food

This is not great food. This service is expensive and I thought the salads were going to taste better. The chicken is plain, hardly any seasonings. The pasta cups are not flavorful at all. Just plain. I’ve had much better pesto. Not a good meal. No flavor

7 janvier 2025
Avis spontané
Logo de Gardencup

Réponse de Gardencup

We’re sorry to hear the meals didn’t live up to your expectations. We aim to create convenient, nutritious options that don’t sacrifice flavor. Your feedback about the chicken, pasta, and overall seasoning is incredibly helpful and we’ll definitely pass it along to our culinary team. We appreciate you giving Gardencup a try and would love to make it up to you by sending you our newer cups full of flavor!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus