Gardenhouse24 Avis 

The team at Gardenhouse24 were absolutely outstanding. Their communication was excellent and I was kept informed every step of the way. I bought the full package including installation and electrical and I would highly recommend them. They really made it an enjoyable experience.

The team were helpful picking the right summer house for us, when they did the build they were amazingly quick and worked hard in the pouring rain. The finished product we are so happy with. Strong, sturdy and looks great! Very pleased with our purchase!

We are yet to have our sauna and summerhouse installed but we have been so impressed with the service we have received so far that I wanted to leave a review. We have struggled with the usual planning department nightmares and as a result we have had to go back and forth to Gardenhouse24 for new designs, revised quotes and endless questions. It has been going on for nearly a year and the team, especially Keith, has been patient, responsive and completely understanding. I could not recommend them enough on the quality of service they provide which is unique in this day and age. Looking forward to the finished result.

I'd probably say it's actually more like 4.5...
Nobodies perfect 😉
Keith was wonderfully helpful in regards to my initial contact.
My situation was a tad, unusual, and Kieth ensured everything went smoothly with the delivery location.
1 delivery arrived a day early (which kinda threw things off a bit, but was sorted).
And, more guttering needed to be supplied as not enough in first delivery.
Ooh, I've also got a dodgy window catch I need Matt the build coordinator to look at, but hoping to get an additional room, so will ask when that occurs.
Matt was extremely knowledgeable and helpful.
I believe another lad was called Connor. There may have been others, I was not on site for entire duration of build, only day 1 and 2.
I would deffo use these guys again and actually recommended them yesterday.
As far as I could see, they knew what they were doing and got on with it.
Super.

From initial enquiry Gardenhouse have been brilliant , Couldn’t help enough with delivery date , and quality of product , minor fault with lock on door , got in touch , new lock delivered without delay
Once again brilliant product and fantastic service , everyone who visits says how lovely it is

Just purchased for this company - Keith has been very supportive and replying to our questions quickly . Great support so far !

My order was misplaced/misdirected on route and Irving went above and beyond to establish what had happened and immediately sent out a replacement.
The replacement arrived in good order and on time.

Hi, I just wanted to leave a review to let GardenHouse24 know how happy we are with our Sauna Freak Sauna 2.5 x 2.8m.
The quality is excellent, and everything fits together like a large jigsaw puzzle. It’s an amazing space, and is one of the best looking contemporary sauna’s we found.
Keith was always on hand to answer the phone, when I had any queries during the build with professional help and advice.
This is a solid piece of kit, which is built to last, and I wouldn’t hesitate to recommend the craftsmanship of their sauna’s!
Thank you GardenHouse24, my wife and I are extremely happy!!!
Neil & Claire

Great service - Keith has patiently dealt with my queries

We ordered 2 cabins from GaredenHouse24.
The ordering process was simple and Keith was extremely helpful with any questions we had. The installation team were also excellent and we would thoroughly recommend.
Communication was 5*
Final product was 5*

Excellent company and excellent product. Thank you!

Great comms from start to finish,

The garden room is definitely met our expectations and loads of compliments.

Looking forward to use the additional space for many years to come.

Thank you Keith and the team.

Great work.. very happy with the results!

Irving and the team are friendly and helpful - clearly sauna enthusiasts. Our barrel sauna is wonderful and already making us feel much healthier through the wet and cold winter days. We use it twice a week and will never look back! Highly recommended.

I bought a building from GH24 in 2021. After the initial build everything was great. Then just after it was finished we had a large down pour and what became apparent then the building was out of level from back to the front around 2” which isn’t a lot but when the water down pipe is at the back no water ran down it and the front of the building was like a waterfall.
Then in 2023 I noticed the building started to sink on the left hand side of the building when looking at it from the front. When it got worse I contacted GH24 and informed them that my building that was built on a wooden frame was sinking. The reply I got was “After 2 years GH24 can’t be responsible for ground subsidence.
Eventually after numerous emails the original installer came out in January 2024 to inspect the building. He took up the floor to see what the issue was. Upon inspection the wooden frame work and ground were both sound. The issue was the building subframe was screwed to the main framework with 2 screws in each post and these had snapped so half the building was pretty much floating.
Anyway the installer said he could resolve the issue and would be back in February 2024 , never turned up , then March 2024 , never turned up or heard from him again. I emailed both people at head office with my concerns as the building was left in a worse state now as it had no flooring down. Never got a reply from either of them.
It the end I contacted a local building firm who came out jacked the building up and bolted it to the frame work (not screwed )as it should have been done the first time round.
Extremely disappointing service and definitely wouldn’t recommend which is a shame as it a really nice building.

Beautiful little garden house. We're very pleased with all the support we received, from initial design to help with the groundswork and building the actual house. It all went very smoothly and within our buget.

A very good selection of cabins/chalets to meet most requirements. Delivery of the structure was made whilst our house sitters were at the property and they reported to us that the delivery team were very obliging and helpful. The assembly team arrived when we returned and were very courteous. It appeared that a number of trips to local DIY stores had to be made during assembly which was slightly surprising as was the lack of off the peg circular window trim. If a company advertises a particular model featuring a circular window, one expects all the fittings to go with it. I’m told that this is something that is being looked into, but that didn’t help our specific installation.

Gardenhouse24 went out of their way to deliver a sauna to our remote place, and ir arrived in good condition. Everything was well packed and the driver was very helpful in unpacking and nice to work with. Communication was good. Alterations to the original plan were made and produced just as we wanted it. Delivery took a little longer than planned, but this was due to our remote location. We are happy to have it now all in place and in good working order. Thank you Gardenhouse24!
G+B

Very professional, yet friendly service, with excellent support. Product delivered, on time, with again, helpful assistance by the delivery company.